dbrand Reviews

Name: dbrand
Rating: 4.31

4.3 Rating 840 Reviews

83 %

of reviewers recommend dbrand

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Metrics

4.3

Based on 840 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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dbrand 4 star review on 15th August 2024

Anshul

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently picked up the Real Black Leather skin for my 15" M5 MacBook Air, and the fit is perfect. I originally ordered the black skin to pair with a Midnight MacBook, but I exchanged the laptop for a Starlight finish because the Midnight model showed way too many fingerprints and palm prints. I considered switching to one of the brown leather options to match the Starlight, but stuck with the black leather, and it actually turned out looking really sharp against the lighter aluminum. I'm not a leather expert, but it looks and definitely feels quality. Expensive, no doubt, but worth it in my opinion.”

dbrand 5 star review on 15th September 2026

Helpful Report

Posted 1 month ago

“I purchased the Ghost Case 2.0, and it is brilliant to perfection. The packaging was premium beyond worlds, beautiful. For the case itself, it feels high-quality, durable, tactile, and neat. The only issue is the plastic tracking fingerprints, but given it's a plastic back, it's expected. Overall, an amazing product.”

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Posted 5 months ago

“Thank you”

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Posted 1 year ago

“Hi received my now case today extremely happy with delivery time frame and product would recommend to anybody and will definitely be buying more skins”

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Posted 1 year ago

“Im happy with my purchases. The grip case is tight on my phone and won't allow for particles to get behind it. The prism 2.0 screen protector was the easiest screen protector I've ever installed and i didn't get any bubbles. Would recommend.”

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Posted 1 year ago

“Help future customers by talking about customer service, price, delivery, returns & refunds.”

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Posted 4 years ago

“Had a great experience ordering Dbrand Darkpates 2.0 and skins for PS5. Order was received was received quickly and the packaging was top notch. Really appreciate the concise and accurate installation videos too.”

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Posted 4 years ago

“Better than expected. Great quality♥️, perfect fit, value for money and fast delivery to Australia. I received this item quicker than what I ordered from other side of the country.”

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Posted 5 years ago

“I can say nothing but good things about this company. I have ordered a number of skins for different devices and they all are quality products. Any time that I have had an error with my order (which is extremely rare) I have been taken care of with excellent customer service. I will continue to buy from this awesome company. Also the whole “we’re all robots selling products to dumb humans” marketing is hilarious. I actually read every email and comment on their website. Great stuff!”

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Posted 5 years ago

“Preordered PS5 shells with middle skin, few weeks later they came out with new Damascus center skin. I contacted customer service with order number and asked if they could please modify order for the new Damscus triple black before it ships out. Not only did they respond within the hour but they gladly agreed. Awesome company, great customer service. Thank you”

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Posted 5 years ago

“There was an issue with the order at their, so they replaced it with new one ... :)”

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Posted 5 years ago

“Call the products I’ve received I’ve been awesome. I love them so much. And if I’ve ever had an issue they resolve it quickly and easily”

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Posted 5 years ago

“There was a problem and it was resolved right away, quick and easy no questions asked. Thank you.”

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Posted 5 years ago

“Good customer service, with a trademark sense of humour.”

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Posted 5 years ago

“Their customer service is absolutely amazing. They speak to you like your garbage but treat you like a king.”

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Posted 5 years ago

“Missed shipment today didn't get my order yet but they refunded me my shipping cost and told me buy ice cream 🤣🤣👍👍👍👻 class company would love to become a skin tester for these guys class 👻👻👻👻”

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Posted 5 years ago

“High quality and awesome customer service. Will be buying again for other products.”

Helpful Report

Posted 5 years ago

“The skins are pricey but you get what you pay for, a quality product on top of amazing after-sales/customer support. Have used other brands and they were a) a waste of my time and b) so poor that the shoddy end results wasn't worth the money saved (or rather, money wasted overall)”

Helpful Report

Posted 5 years ago

“They really care about their customers”

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Posted 5 years ago

“Probably the best customer service out there! Really understanding and actually willing to help customer at any cost! Loved it!”

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Posted 5 years ago

dbrand is rated 4.3 based on 840 reviews