Decomatters Reviews

1.06 Rating 16 Reviews
0 %
of reviewers recommend Decomatters

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Anonymous  // 01/01/2019
Never received order waiting over a month for a response they never answer the phone or respond to emails. Never actually known a company as they call themselves be so bad!!
Posted 2 weeks ago
I have not received my order of a door sign placed on 26th June no update on delivery no response to my emails unable to contact by phone if you have ceased trading please inform customers & refund their purchases.
Posted 2 weeks ago
Terrible. Still haven't received my order nearly a month later. I have emailed them and sent them messages via their website. I am still waiting for a response/order update.
I have tried phoning them but it just rings out. Very disappointed in Decomatters and with Wowcher for promoting them.
Posted 1 month ago
Cannot get in touch with anyone at deco matters. Item never arrived, beware everyone bogus company. Need to be reported
Posted 2 months ago
Don’t even want to give them a 1 star...absolute joke company don’t waste your money or stress levels of trying to chase off!! Never received anything. Don’t trust wowcher, clearly they don’t check the companies they support
Posted 2 months ago
I also am trying to call but you say sorry no one here to take my call!! My order 33898975 a door sign is saying its delivered but this is not the case. Please contact me on email. Very annoyed customer
Posted 2 months ago
Absolutely terrible🤬🤬🤬 you might as throw your money away. Placed an order no conformation. I emailed no reply so call no answer and still no order.they ignore there customers.
Posted 2 months ago
Ordered a birthday banner on the 15th that I needed for 27th. I had an email on 25th saying dispatched...10 days for a banner. It's now 28th and no banner. As our little girls birthday was yday when I do receive I'll be sending it back for a refund.
Posted 5 months ago
Not even worth 1 star. Total scammers. Avoid at all cost! Sent my parcel to a totally different address and took my money. Shocking!
Posted 6 months ago
I placed an order for 2 canvases with a voucher, they sent the first one to the wrong address after 3 weeks, the 2nd one hasn't arrived from the order date of 10th Nov.
I've not had a single email responded to, 2 of the addresses don't even work! I try to phone, over 150 times now, and not got through even once.
This is disgusting, and I wont make the same mistake twice.
Posted 6 months ago
Absolutely shocking ordered from Wish wish I hadn’t of bothered. A month and still no items managed to get through on phone told items would arrive by end of the week 2 weeks later won’t answer phone or email and still no good so disappointed as they were a birthday present ok out of pocket now on postage avoid at all costs!!!!
Posted 9 months ago
Absolute joke, took my money - waiting over 2 months for the products!! when I do get through nothing but silly excuses .... totally unacceptable avoid at all costs - total scammers
Posted 10 months ago
Order not arrived, can't get in touch, think there a scam
Posted 1 year ago
They take your money and you dont get the goods. .Scam dont bother with them
Posted 1 year ago
They didn't respond to my emails, or answer their phone. The masks I ordered took 3 weeks and arrived after the date needed.
Posted 1 year ago
Decomatter took payment for postage but never postage the goods and will not return the postage paid
Posted 1 year ago
Decomatters is rated 1.06 based on 16 reviews