“I have ordered multiple upper build kits from DTT. Many of the components are generic and frankly, cheap. However, the guards, barrels, and brakes look very good and they are solid! I’ve bought and built a 6.5 Creedmoor, 6.5 Grendel, and 5.56s from DTT, all on different brands of lowers. NOT ONE build from DTT will cycle correctly. Not one! They all fire one round but either do not fully eject or will not cycle another round. I have addressed just about every issue I can think of, including suggestions from my armorer buddies. I’ve even replaced some of the basic DTT components like buffers, and gas blocks (yes, purchased the more expensive adjustables) just to name a couple, spending quite a bit more money. I’ve used all different ammo and mags. No fix. I have other builds of different brands that function appropriately, and have, beginning with the first round sent down range. The only issues I have ever had with builds have been with the DTT products. I honestly wanted to love each one of the DTT builds but my experience has been soured. I am frustrated to say the least.”
“The jury is out. Honestly, I don’t know if my problem is with DTT or the USPS since my package is now 24 hours overdue and, as usual, usps can’t provide any coherent explanation or help. This is no surprise to me that a government or semi-government organization can’t find its butt or my package with both hands but I do fault DTT for its selection of said agency.
I’ll update when I can talk to DTT…”
“I have ordered from these folks before in the past. I believe they have a pretty competitive in their pricing. Maybe a little to much so. I think that they are trying to compensate for the inordinate amount of time it takes to ship. When I mean ship, I mean actually post the item for shipment. I have never had them ship me the incorrect items. The pricing suckers me in though. It’s only when I’m waiting for the order, that I remember WHY I don’t order from them more often. I really believe their shipping department consists of the owner and his/her immediate family. Absolutely doesn’t seem they have it together in that department. At all!
Well, if you can wait three times on average longer, than say Midway USA, or PSA, or the like, to save 3-5%”
“The product quality is good but the reason I switched from Palmetto state to Delta team was because Palmetto 's slow shipping and I was hoping delta team would be better but they slow too. I'm looking for a place that ships same day as they get my money not a week later.”
“The product quality is good but the reason I switched from Palmetto state to Delta team was because Palmetto 's slow shipping and I was hoping delta team would be better but they slow too. I'm looking for a place that ships same day as they get my money not a week later.”
“last two months I have ordered 2 80% uppers and some accessories first order it was ran late I called to check status and they were oh yeah it's late it shipped very next day so okay a bump in the road it happens so I ordered another and it ran late I called to check status again just to find out it was on back order no call or email telling me it was back ordered customer service was very poor telling me they will look into my order and I will call you back 2 days later no call this went on for a week so I asked about canceling my order sense nobody would communicate I was told I would have to pay a restocking fee even though order was several weeks late and they couldn't give me a ETA on my back order but to my surprise order shipped after I wanted to cancel they really need to fix there customer service so would i order from them again I doubt it once your order has been placed your money is held hostage until they ship your order”
“I ordered 9mm lower on 1/29/24. Today is 2/26/24 and still don't have it. I asked the person on the phone if my lower would be able to ship to my FFL. They said yes 12 days later I called they said it can't ship there. So then I asked for them to refer a gun shop and they did. Some time later I called them to see what is going on. They told me it has not shipped and wasn't even put together. Now I'm left with a tracking number that goes to the website and shows me error and that's it. I have spent and ordered a lot of gun parts from online. Like PSA/MMc/pew pew Tactical and they get to me within 3 to 5 days and have never had this problem........”
“They take your money and wait a month to ship things. Their customer service is horrible. I'd avoid them. Saving $20 with their prices isn't worth the hassle”
“While the products are always as described and of good quality. The customer service sucks, no other way to put it. I ordered a stripped lower LR-308 on April 2, 2023 and as of this posting, April 28, it has not arrived at the FFL. I understand that they cannot ship until they receive the required paperwork from the FFL but the received that on April 12. This is a stripped lower, it only needs to go in a box and be on it's way. When I call it always says no customer service representatives available at this time. I had to email 3 times to get a response that they are waiting on the FFL, I called the FFL and they had sent the required paperwork the week prior. I emailed back and they confirmed they had received it but still had not shipped. I've used DDT before and always had quick service. If they are that busy, it means business must be good, HIRE MORE PEOPLE.”
“They take the liberty of sending things signature required for delivery so if you not home you cant get you package. I've been here waiting all day
It's 6:30 pm now l got an email saying it's out for delivery and I got another email saying it would ne here today but its looking like it's not coming today so now I have to waste all day tomorrow waiting around. All this because of their policy. Signature required is something that the customer chooses not the sender. If it werent for this they would be ok but making someones wait around all day and the following day is bad amd totally rude and unacceptable.Order from them if you want. I wont be ordering anymore.”
“They wait two weeks after getting your money to ship your order. You get a notice saying your order has shipped when you shouldnhave already had it a week ago. This is a company anti customer policy that PSA also uses and the reason I left them. I was hoping delta team tactical would be better but just like Palmetto state they have good products and good prices but you have to loan them money for two weeks in order for them to send what you paid for. I found another place that ships the next business day like they should and so thats my new place to order from. 80'%lower.com.”
“You place an order after fighting with their website and after 7 days or so you begin to wonder where your order is because you should have it by now so you check and find out it hasnt been shipped yet. There is absolutely no excuse for this. It is an anti customer policy that they have decided to use. Give us your money and dont expect anything soon. It's some sort of new age way of doing business they are trying to push on customers so they have the control and it is a privilege for you to be able to do business with them. Big mistake. They wont be around in a year when competing agaisnt companies that ship the same day like they should.”
“DONT GET IN A HURRY! If you need your order ANYTIME SOON, go elsewhere! I am currently waiting for an order placed 10 days ago that has not shipped yet. Although, they will send you a DOZEN emails every day marketing items….. What’s the point trying to sell the public more merchandise that you cannot deliver in a reasonable amount of time. I have spent THOUSANDS of dollars with them in the past 3 years….. That ended a week ago. My time is far more valuable than the small savings that I might get by ordering from them. Also, check their Better business bureau records. Almost 300 complaints in just a few years. The VAST MAJORITY of them are “unresolved”. Just don’t.”
“Besides a decent price on something on occasion, delta team tactical is horrible! I gave them a few chances to change my opinion but they just do not care about customer service or gaining new customers. Twice when I've placed an order it took well over the 6-9 business days they tell you it will take for your item to ship. 1st time, it took 5 weeks to get a drop in trigger, then 4 weeks to get a stock. Then yesterday I get an email from them stating they're having "their biggest sale ever on handguards" 20% off handguards! I've actually been looking to get a new handguard so I go on their website, pick out one I like, enter the discount code, and it tells me it's invalid for this item!?!! After I contact customer service, they tell me the discount code is only good for certain handguards (about 8-10 handguards) out of nearly 100.... Uh... Ok.... But that's y'all's biggest sale ever on handguards!? Misleading advertisment!! I'm done with DTT!!”
“I was under the impression that DELTA WAS A REPUTABLE. COMPANY. I, ORDERED 6 SPRINGS SETS THAT WERE ON SPECIAL ,AND THEY ONLY SENT ONE SET. AFTER SENDING SEVERAL EMAILS. THEY NEVER RESPONDED AND NEVER RETURNED MY MONEY ,NOR SENT THE MISSING SPRING SETS. I WILL NEVER BUY FROM THEM AGAIN .AND DO NOT RECOMMEND IT .”
“good prices on good products but that’s it!
you will be waiting a while to get said items 12-25days if lucky. the customer supported just ignores your issues, just a bot sends an email back saying they received your issue. then they never talk to you again. they take your money and run. and you wait for days for your items. if you have issue with items you ordered they will not care. you can send as many emails you want; they will not respond.
they send wrong products when told to send the one need for said item in their inventory.
people at this business are useless and incompetent and just don't care for their costumers
****So, inclosing you pay and order items. and what you get is what you get. NO REFUNDS, NO EXCHANGES, NO ANSWERS. (DONT ANSWER DONT TELL) ****”
