“Advertise items that aren't in stock. Don't advise when there will be a delay, instead they just leave you waiting. Most recently they kept my card details from a phone order and put another £10 on my card without asking.”
“I've had a set of soft Kumho tyres on order since August 2018 (it's now almost end May 2019) . Paid deposit. They were due in 50 days. Nothing heard. I enquired and yhey were now due in another 5 weeks. Nothing heard. Then 17 days. They have now failed to answer my enquiry regarding delivery for 3 emails in a row. Obviously 4 tyres to them is too small an order for such a big company to bother about but it doesn't excuse the gross discourtesy of not re[lyin.”