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Denelli Italia Reviews

4.5 Rating 77 Reviews

87 %

of reviewers recommend Denelli Italia

Company Reviews

4.5

Based on 77 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My first sofa I bought was in 2011, and lasted 10 years. They have a beautiful showroom which they take their time to show you around and offer their design advice when asked. The buying experience is always smooth. Since then, I’ve bought other furniture from them. Great customer service, accommodating, high quality lasting furniture, I couldn’t compare to anywhere else. Delivery men polite, and also accommodating, couldn’t ask for more. They have a customer for life. Highly recommend!!!”

Posted 10 months ago

“Great service we were looking for a sofa found what we were looking for served by a lovely man explained everything, great service Thank you.”

Posted 2 years ago

“We had a brilliant time visiting Denelli Italia. Nothing was too much trouble staff to delivery drivers were polite and very helpful. Thank you Denelli Italia”

Posted 2 years ago

“Have shopped at Denelli Italia for many years and have never been disappointed! Lovely salespersons were very helpful, not pushy, had all the answers to my many questions. Would highly recommend 🙂”

Posted 2 years ago

“We always buy our sofas from Denelli Italia because of the excellent product and service. I expect no difference with our latest buy.”

Posted 2 years ago

“I Purchased a sofa, chair, and footstool today. Great service, very helpful staff, and a very enjoyable experience!”

Posted 2 years ago

“Ordered a new sofa via Phone and the advisor was great and made the whole process very simple, looking forward to my sofa to arrive :)”

Posted 3 years ago

“Excellent service!”

Posted 3 years ago

“Great customer service kind, knowledgeable, and friendly. Ordered a new sofa with a little difficultly but everything was explained with a smile! Highly recommend”

Posted 3 years ago

“The website is quite easy to navigate and has plenty of photos, information. Buying the sofa was a fairly straightforward process and I liked the additional options that were suggested to go along with it they were very relevant and beneficial.”

Posted 3 years ago

“Very friendly, fast, and efficient service. We came in looking for a sofa and came out with a sofa, table, and stool! So many choices and options! Very happy couldn’t have asked for better customer service.”

Posted 3 years ago

“As we arrived in the store we were welcomed by a very kind sales lady who offered her help if we needed it. We had a look around at first then decided which sofa we liked the most. She was so helpful and explained everything we needed to know and took the time to listen to what we were looking for. Great service”

Posted 3 years ago

“I am very happy with the quality of my sofa and bed. Very attentive, great service, and very knowledgeable salespeople. Not rushed into a decision by pushy salespeople. Would recommend.”

Posted 3 years ago

“Excellent customer service from Denelli Italia from start to finish. The sofa and coffee table arrived on time and delivery men put all together and in place for me. Very happy with quality and customer care.”

Posted 3 years ago

“Excellent service and the sofas are fabulous. Very impressed with the delivery and assembly of them. I recommend this to anyone who wants a lovely sofa.”

Posted 3 years ago

“Very very happy with my new sofa from Denelli Italia. It’s beautiful! With excellent service too! Great communication and great service, I would highly recommend. No more to be said. 😌”

Posted 3 years ago

“The service that I received from Denelli Italia store, on both visits, was awesome. From choosing the style of sofa to the choice of color nothing was too much hassle for him.”

Posted 3 years ago

“We recently ordered an armchair from the store. Our sales advisor was exceptionally helpful without being pushy, he had plenty of options for us. He was able to quickly and accurately answer all of our questions and advise us on ongoing care and additional protection. A very positive experience overall.”

Posted 3 years ago

“My Sofa was delayed because of the current situation but Denelli Italia was in contact with updates and easy to contact when needed. Pleasantly surprised! and would recommend to friends and family.”

Posted 3 years ago

“Purchased a Sofa four years ago from Denelli Italia. Recently needed to use their aftercare service which was operated from the store in our instance. Excellent, seamless, and smooth service with no issues at all. Pleasantly surprised!”

Posted 3 years ago

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Denelli Italia is rated 4.5 based on 77 reviews