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www.designersofas4u.co.uk Reviews

4.9 Rating 692 Reviews
100 %
of reviewers recommend www.designersofas4u.co.uk
4.9
Based on 692 reviews
Shipping & Delivery
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Read www.designersofas4u.co.uk Reviews
Anonymous
Anonymous  // 01/01/2019
Fantastic quality. Amazing service. Delivered bang on time. Very pleased with our purchase.
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Posted 2 years ago
Brilliant product. Quality manufacturing & materials. Excellent communication & customer service support
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Posted 2 years ago
Bought chesterfield chair. Great quality and comfort so I bought another. I was kept well informed of delivery dates and driver telephoned to let me know when he was half an hour away. Good customer service. Will buy again.
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Posted 2 years ago
The whole order on line was easy and sorted , the only issue was that I was not sure of the fabric colours ..... We both liked the design right away , I did not want leather as we have two cat's as pets....they don't usually scratch the furniture but there is always a first time.....lounge suite was well packaged , had to wait a little while for delivery but all in all we are happy with the lounge suite, very comfortable and cosy....
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Posted 2 years ago
We decided to visit the showroom on Saturday to try the chair we liked before buying. Sam was amazingly helpful and went above and beyond to make sure we could try the chair we wanted. We bought the leather egg chair which looks great in our home. Sam restored our faith in customer service and is a credit to the company. I hope she gets the recognition she deserves.
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Posted 2 years ago
What a first class experience from start to finish, so pleased with the chair, Wrapped well and delivery on time cannot fault this company.
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Posted 2 years ago
I had a chair delivered 3 days ago and on inspection there were visible staples holding the material in place on a seam, on the back of the chair. I have sent 2 emails with photos, but have had no response. Based on my experience so far, I would definitely not recommend this company. I have now received a response from Sofas 4U. They advise me that if I had emailed the aftersales instead of the info@designersofas4u, I would have received confirmation that they had received my email. If I had received a response I doubt I would have posted, at least until they had responded and advised me of the action they would be taking. They have now said they will replace my chair and remove the faulty one on 10th/05/2023. I have updated this review pending a final resolution. Replacement chair arrived on time today 10th/05/and all appears to be in order. Even with the resolution I doubt I would go back to this company, as I still find it inconceivable that they would allow an item to be stapled together in full view, and then dispatch it to a customer. They did at least do what they promised, hence the revised star rating.
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Posted 2 years ago
Super quality product. Really helpful sales person who took my order for an item that was bespoke style and leather to match another item I had previously purchased. Highly recommended. Only thing that could have improved my experience this time was for the accounts team to have updated the driver that I had already actually made payment in full the day prior to delivery. It was embarrassing to my friend who took delivery of my wonderful chair to think that I had not paid and the driver not wishing to drop off my chair without demanding payment.
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Posted 2 years ago
I purchased both a leather Chesterfield sofa and a Chesterfield armchair, they are both very nice and are good quality , the service was good and were both delivered on time and on the day they said they would arrive, I will definitely use designer sofas again, many thanks andy barker.
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Posted 2 years ago
Visited the Factory and met the Sales staff. Very helpful experience . Both Sofas arrived within 6weeks and were delivered exactly when agreed . Sofa's are great and our experience has been excellent
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Posted 2 years ago
From order date to delivery the service was very good. We were notified during the making of the sofa when it would be ready for delivery and payment facility was straight forward. The quality of the sofa and footstool is excellent.
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Posted 2 years ago
I had sourced for sofas from different furniture stores in virtually all the big malls around me, for about 2 years now, looking for exquisite sofas, without success. I got the details of the Designers Sofas 4 U, and I looked through their website. Alas !! I was spoilt with choices of superb furniture that met my requirement. I contacted customer service on the phone and I was able to put my order, through a seamless process. I have had my sofas delivered now, and I am very satisfied and impressed with my purchase. The sofas were made of great materials that were topclass, with great aesthetic patterns, and they were cost effective, and far-outclassed the exorbitant sofas sold by the major UK companies. Will buy more. Highly recommended. 5 star ⭐️ ? ⭐️ ⭐️ ⭐️
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Posted 2 years ago
Great customer service. Fab sofa set at a great price. Really pleased with my purchase (blue leather chesterfield set).
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Posted 2 years ago
Kept me informed regularly very pleased with product arrived early great experience
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Posted 2 years ago
The quality of the leather chairs stands out. Pure classic and worth every penny.
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Posted 2 years ago
Top quality armchair that not only looks as good as it does on the website but is amazingly comfortable and supportive for the lower back. The delivery was first rate too. Highly recommended all around!
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Posted 2 years ago
This is the second order after the first order was great
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Posted 2 years ago
Chair quality was magnificent and the lady phoned me to confirm my preference for the chair which was a nice touch and was very friendly and professional throughout the conversation ? would highly recommend using this company
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Posted 2 years ago
Ordering was easy. Kept informed about delivery nothing to complain about. Highly recommended. Says it all this is the 2nd time using this company. And I'm thinking of using them again soon.
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Posted 2 years ago
delivered on time by cheerful helpful people put where we wanted it without any mess or bother thank you
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Posted 2 years ago
www.designersofas4u.co.uk is rated 4.9 based on 692 reviews