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www.designersofas4u.co.uk Reviews

4.9 Rating 706 Reviews
100 %
of reviewers recommend www.designersofas4u.co.uk
4.9
Based on 706 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
100%
Customer Service
Communication Channels
Email
Read www.designersofas4u.co.uk Reviews
Anonymous
Anonymous  // 01/01/2019
The antelope gold chair I bought is exactly like the picture it’s well made and the price is great I love it
Helpful Report
Posted 1 year ago
Ordering was easy online, nice chair which was delivered on time. However I wish I had got a swatch before ordering, as it looked grey in the picture but is more beige. There was a small chip in one of the back legs, which I covered with a pen! Very comfortable chair.
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Posted 1 year ago
All good, fantastic 2 seater chesterfield sofa bed, delivery guys were great and took it upstairs for me.
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Posted 1 year ago
I bought a sofa in April and was absolutely thrilled with it,however,in August I noticed a tiny bit of stitching loose,I contacted them and the after sales person(Samantha W)got straight back to me,the sofa cushion was returned,repaired the same day they recieved it and immediately sent back to me and I received it back the next day. I highly recommend Designer Sofas4u for the quality of their Sofas and their excellent after sales service.
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Posted 1 year ago
After seeing negative reviews we decided to do a 2 hour round trip to see the two wing back chairs we were thinking of buying. We were greeted by Kayleigh who could not have been more helpful showing us and explaining in detail each of the different types of chairs. Kayleigh also explained the 30% retention of refund before we signed up however also went through each scenario to put our mind at rest. The type of leather used can have bites, scratches etc evident and again we understood and had two chairs delivered but unfortunately one was worse than expected so we contacted the after sales and dealt with Samantha who again was more than helpful and with no quibble or request for evidence immediately arranged a replacement chair to be sent in. It was a smooth process with no hiccups and we now have 2 chairs we are more than happy with. The sales team and after sales could not have done a better job. Just take the time to check before you accept negative reviews. I must add the delivery team were courteous and helpful Again thanks to all the team
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Posted 1 year ago
We had to wait 4 months for delivery, but it was worth the wait, very happy with our new chair
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Posted 1 year ago
From start to finish this company was so helpful. Making sure we understood about the product to when it was arriving. We love ours sofas. They look and feel great.
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Posted 1 year ago
We are delighted with the sofa. When it arrived in boxes we were told we would have to assemble it ourselves. We were not aware of this when we bought it. We gave your driver's a tip and they did help somewhat. That is why it's a 4 star and not 5
Helpful Report
Posted 1 year ago
I was looking to purchase a Chesterfield Sofa. I had a specific shape in mind and I have wanted one for many years. I had a few companies in mind and after several emails with Designersofas4u I decided to go ahead. The first thing I noticed was the price and it's a whole lot of value for money. There were lots of payment options available and I decided to pay 50% upfront and then 50% just before delivery. As I wanted a bespoke design the sofa was built for me taking approximately 6 weeks. A 3+1 in antique tan. Throughout the process I have to say the customer service was excellent. The delivery as smooth as it could possibly be. I received an email the day before with expected delivery between 10am and 13:00pm and a text message 45 minutes before delivery. Within 15 minutes of arrival the delivery men had the sofa set up in my living room and we're gone. I haven't had a chance to try the sofa to see how comfortable it is yet but all I can say is I will definitely use this company in the future. Thank you
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Posted 1 year ago
Beautiful Chesterfield 3x2.came perfectly wrapped and especially being white I was a bit worried,,but no need to.Will definitely be ordering from them again In future,Many thanks Sandra.
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Posted 1 year ago
I am exceptionally happy with my purchase. The quality of the leather is amazing. I loved how the sofa came carefully wrapped up. The service was very good, the only downfall in customer service, is that I was waiting in vain for the swatches to arrive, no one contacted me to say that they did not have any in stock, so I took a chance and ordered the colour (grey). When the sofa arrived, I really liked the colour. Thanking the delivery guys KG & MV for assembling it together.
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Posted 1 year ago
Great value and very good delivery service although later than original forecast.
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Posted 1 year ago
Despite the long wait for my sofa to arrive, it was truly worth it. It has exceeded my expectation in its looks and comfort. I love my sofa so much I have ordered another.
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Posted 1 year ago
Was bit hesitant ordering online as never ordered from them before. I must say it was very easy and straightforward. The sofas were delivered on time and the driver rang me 30 minutes prior to the arrival per my request. The delivery guys were very nice and helpful. The quality looks good, I haven’t used yet much yet so can’t say how durable they are but they look very nice. Will definitely be ordering from here again without hesitation. Highly recommended!
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Posted 1 year ago
Easy to order good price arrived safely look amazing
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Posted 1 year ago
Wing back chair - lovely quality. I ordered a wing back chair and it is exactly as described. Very good value and delivered when promised.
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Posted 1 year ago
Nice quality sofas manufactured in the UK. We are happy with the quality. Few points to note: 1) Colours that were reflected as available online were not available and it took a long time to finalise our order due to unavailability of certain colours and back and forward samples. 2) Delivery is a nightmare. The company provides you the date of the delivery and if does not suit you, you will be provided another slot in 6-8 weeks time! Not customer friendly at all.
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Posted 1 year ago
Quality Leather, exceptional value great service. Colour exactly like swatch and photo. Really pleased with my purchase. Would have no hesitation in buying again from DS4U
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Posted 1 year ago
Wingback chairs look great and very comfortable. Delivery process was efficient with good communication.
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Posted 1 year ago
Really nice quality furniture at great prices. Service and delivery were polite, efficient and helpful.
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Posted 1 year ago
www.designersofas4u.co.uk is rated 4.9 based on 706 reviews