“NEVER RECEIVED MY ORDER. NO UPDATE FROM YOUR CUSTOMER SUPPORT TEAM. NEVER GOT A CALLBACK EVEN THOUGH YOUR PHONE MESSAGE STATES "YOU'LL BE CALLED BACK RELIABLY.”
Hello Aileen,
We are sorry for the delivery delays during this sale period. At the moment we see that your desk was delivered successfully a few days later. Please accept our apologies for the inconvenience.
Desktronic
“I am writing to express my disappointment regarding an order I recently received (Order #4334 ). I have emailed in as well as followed up but still no response.
Unfortunately, the wooden top of the item has scuffs and appears damaged, which is quite upsetting.
I was recommended your company by my colleagues and was looking forward to my first purchase. However, receiving a damaged item has left me quite disheartened. I would appreciate your assistance in resolving this matter.
Thank you for your attention to this issue. I look forward to your prompt response. I have attached below my order details.”
Dear Hamza,
I am sorry that you have had a bad experience with our product.
Our customer support specialist will be in touch with you shortly.
Yours sincerely,
Desktronic