D.Franklin Reviews

1.8 Rating 359 Reviews

20 %

of reviewers recommend D.Franklin

1.8

Based on 359 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 34%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

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Returns

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Customer Service

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How does D.Franklin deliver?

(1 month ago)

D.Franklin delivers items by Postal Service and Courier.

(1 month ago)

50.00%

Industry Average

“ The delivery was supposed to be 10 days, but was 20 instead. ”

- Kristine

“ I work from home, so no delivery attempt made at all and it was sent back. ”

- Samantha Jonker

“ Hit with a £46 delivery charge which I was not informed about. Will not reply to emails. Avoid. ”

- Anonymous