D.Franklin Reviews

2.0 Rating 301 Reviews

24 %

of reviewers recommend D.Franklin

Company Reviews

Questions

Metrics

2.0

Based on 301 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 39%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

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How does D.Franklin deliver?

Helpful Report

(1 week ago)

D.Franklin delivers items by Postal Service and Courier.

Helpful Report

(1 week ago)

52.94%

Industry Average

“ They never deliver! They send mails that they send money back or that there is a problem with the delivery but they never send anything! Do not buy!!!!! ”

- M braker

“ The delivery company told me that I have to contact with D. ”

- snezhana mihaylova

“ I followed the process on the website to return at my own expense, address given was Spain!!! I paid, with tracking, after a month of no refund, I decided to track my return and see what was going on, tracking stated my item was 'delivery attempted and refused' and was no stuck in the Spanish postage service somewhere. ”

- Anonymous

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D.Franklin Reviews

Delivery - Average