Diana Jewellery Reviews

Name: Diana Jewellery
Rating: 4.98

5.0 Rating 274 Reviews

100 %

of reviewers recommend Diana Jewellery

Company Reviews

Metrics

5.0

Based on 274 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Diana Jewellery 5 star review on 15th February 2024

Anonymous

Anonymous // 01/01/2019

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“Incredible service from beginning to end From assisting choosing the right ring to showing a 3d model! Would recommend to everyone”

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Posted 4 years ago

“These guys are brilliant. Excellent response time to my online query, swiftly followed by delivering the service we needed in under 24 hours. My daughter arrived in Dubai with a ring she had received from her mother in the UK for Christmas. The ring was too big so we got in touch with Diana Jewellery who reacted incredibly quickly to ensure my daughter can wear her ring for the holidays. A truly wonderful and caring service. They even gave my son a tour of their operations. Cant thank you guys enough.”

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Posted 4 years ago

“Best service ever from madam Mona and all the team members, they delivered more than what we expected, the result is amazing. Price is cheaper than any store in UAE even than any online websites. I really recommend dealing with Diana Jewellery for their high quality with best price.”

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Posted 4 years ago

“I am so glad I came to know about the amazing Diana Jewellery. Everyone was super nice and Mona is an amazing woman. She sat with me for 3 hrs and explained every little detail and genuinely helped me to find the best. If you are looking for an engagement ring, just save your time and head straight to Diana.”

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Posted 4 years ago

“We had quite an amazing experience at Diana I’m sorting out our engagement rings. It was quick, precise and hassle free. Highly recommended.”

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Posted 4 years ago

“Best customer service and excellent work”

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Posted 4 years ago

“Bought my engagement ring there. Had no idea how to build up a prefect diamond ring a, they taught me and was able to buy a great diamond ring that munched my budget. Highly recommended to anything looking for a great diamond ring. 👌🏽”

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Posted 4 years ago

“We looked all around Dubai (gold souk, Damas, etc.) for a place to custom make our engagement ring and wedding bands. As soon as we saw their website, we felt that something was special about Diana Jewelry. As soon as we entered and met Mona, Robert, and Rea - we knew this was where we would find our precious rings and memories. Not only were they kind and welcoming, but also compassionate. They helped us genuinely understand diamonds and how to choose them, which informed our decision making to maximize the value out of our purchase. They helped us design the ring of my dreams FROM SCRATCH, showing us 3D and animated results throughout for us to ensure we are getting exactly what we wanted. We were so happy with them, that we also made custom bracelets, cuff-links, and necklaces for our wedding day. Engraved with our logo, they made our perfect day even more special. We will definitely be coming back to Diana for all of our custom jewelry needs, because they've shown to be the perfect partner. We could not have imagined finding such a passionate, incredible team to support us and make our fairy tale complete! THANK YOU!”

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Posted 4 years ago

“Just Excellent...Mona & Robert (the owners) made the entire transaction a very pleasant experience. They walk you through every step to make sure you are getting what you want and what you like. I plan to go back and would strongly recommend Diana Jewellery!!!”

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Posted 4 years ago

“I recently visited Diana Jewellery to purchase a replacement engagement ring since I lost mine a while back. I did some online shopping to get an idea of what's available in Dubai. This place had great reviews and after I visited the shop, I knew why the reviews are so great. I met with Mona to discuss a diamond and ring design. She was so helpful and I could feel her honesty which was very comforting. I went in thinking I had decided on a diamond but after Mona explained the 4Cs of buying a diamond, I had to change my mind. I am absolutely in love with my new ring, it's even better than I had expected. I would absolutely recommend this family-owned business to anyone who's looking for the perfect diamond jewellery.”

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Posted 4 years ago

“It was a pleasure to deal with Mona - she advised us well on the designs as well offered us her recommendations on what made for an excellent ring and earring. Will definitely recommend Diana 👍”

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Posted 4 years ago

“I was very happy with the service , amazing consultation , awesome qualities and on time delivery of the order. Such a warm customer service is rarely seen these days. I will come again for sure!”

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Posted 4 years ago

“Great service They follow up They deiver what they promise”

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Posted 4 years ago

“I had an exceptional experience with Diana Jewellery. From the first meeting to the handing over of the ring, Mona was fantastic. She answered all my questions, guided me through a selection of stones and was incredibly thorough. She was always available to discuss progress and her team produced a beautiful ring that my wife loves. I wouldn't hesitate in the slightest to recommend Diana Jewellery to anyone.”

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Posted 4 years ago

“Excellent and friendly service. Would highly recommend. I received valued, trusted advice which you can rely on.”

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Posted 4 years ago

“When the man of your dreams kneels down and asks you to marry him you feel like the happiest woman on earth and having a beautiful breathtaking ring just adds the cherry on top :)”

Diana Jewellery 5 star review on 22nd October 2019

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Posted 4 years ago

“Mona and Robert are first class and very responsive. I've bought two pieces of jewellery from them, a few years apart, and the quality is superior.”

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Posted 4 years ago

“My Experience with Diana Jewellery has been extraordinary. I got recommended by a friend to use their services to buy a ring and they didn't disappoint. They were super professional and answered all my questions and gave me recommendations on what to get depending on my budget. They had a great selection of rings that are unique and beautiful but also they were welling to do something custom for me and they delivered exactly what I wanted. Robert the owner made sure to work on the ring himself and he made sure it comes out perfect in a short amount of time. I'm very happy with how the ring turned out, it was worth every penny.”

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Posted 4 years ago

“We had a great experience at Diana Jewellery. When we arrived for a search for suitable wedding rings, we were welcomed very gently and advised without any obligation. It was very open, transparent prices and with a lot of professional knowledge. We were also shown the factory, which is in the store itself. You can customize the wedding rings with a wide range of varieties. So we chose our wedding rings and in approx 8 days they were ready and we collected them. Wow, we were amazed with the result and we are super happy with it. Thank you Diana Jewellery. We will definately come back for other jewellery! Kind regards, Eric”

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Posted 4 years ago

“I absolutely love this place! Thank you very much for making such a special ring🙏🏼”

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Posted 4 years ago

Diana Jewellery is rated 5.0 based on 274 reviews