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Diana Jewellery Reviews

5.0 Rating 277 Reviews

100 %

of reviewers recommend Diana Jewellery

Company Reviews

5.0

Based on 277 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Diana Jewellery 5 star review on 13th May 2024

Diana Jewellery 5 star review on 13th May 2024

Diana Jewellery 5 star review on 9th May 2024

Diana Jewellery 5 star review on 15th February 2024

Diana Jewellery 5 star review on 30th November 2023

Diana Jewellery 5 star review on 6th August 2023

Diana Jewellery 5 star review on 20th July 2023

55

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My Experience with Diana Jewellery has been extraordinary. I got recommended by a friend to use their services to buy a ring and they didn't disappoint. They were super professional and answered all my questions and gave me recommendations on what to get depending on my budget. They had a great selection of rings that are unique and beautiful but also they were welling to do something custom for me and they delivered exactly what I wanted. Robert the owner made sure to work on the ring himself and he made sure it comes out perfect in a short amount of time. I'm very happy with how the ring turned out, it was worth every penny.”

Posted 4 years ago

“We had a great experience at Diana Jewellery. When we arrived for a search for suitable wedding rings, we were welcomed very gently and advised without any obligation. It was very open, transparent prices and with a lot of professional knowledge. We were also shown the factory, which is in the store itself. You can customize the wedding rings with a wide range of varieties. So we chose our wedding rings and in approx 8 days they were ready and we collected them. Wow, we were amazed with the result and we are super happy with it. Thank you Diana Jewellery. We will definately come back for other jewellery! Kind regards, Eric”

Posted 4 years ago

“I absolutely love this place! Thank you very much for making such a special ring🙏🏼”

Posted 4 years ago

“Diana is a family run jeweller – owned and run by an amazing family of jewellers. Even with the success and the reputation they’ve built, they’ve not lost that family business charm. Robert and Mona are extremely professional, very transparent and provide an exceptional quality of service. In my experience, from finding the diamond for me, to helping me design the ring, to the end product – the process was as seamless as I made it (and when I was indecisive they were patient, understanding and provided me with great advise) – this type of professionalism and quality is unique to the jewellery industry not only in the UAE but worldwide.”

Posted 4 years ago

“I have been looking for a trustworthy jeweler to make me a ring with my father's emerald for over five years. When I found the high reviews on Diana's website I decided to make an appointment. I am so glad I did, Robert made me the exact ring I wanted. He was so patient, even when we had tons of questions for him and I knew we were in good hands from the very first meeting. He broke down all the costs and gave us his professional opinion throughout the process, which made the ring excellent in quality and detail. My family members were so impressed, that they too are planning on using Diana in the future. My sister even mentioned melting down her current engagement ring and asking Robert to re-do in entirely because his craftsmanship is of such high quality. As other reviews have said, do not be turned away by the outer appearance of the location, the studio inside is so well-equipped and it is amazing to get a 3D example of what your ring will look like before it is made.”

Diana Jewellery 5 star review on 20th September 2019

Posted 4 years ago

“After a lot of thought and consideration I decided on Diana jewellery in Dubai to make my engagement ring after reading many reviews about different companies Diana jewellery reviews stood out amongst the rest. Being from the UK I was apprehensive about ordering from abroad and paying a deposit upfront but I can strongly recommend this company have been fantastic throughout and always replied to emails as soon as they possibly could. They made my ring to my exact specification and even helped with advise as to choosing the GIA diamond that I was asking for. I can honestly say that my ring exceeded my expectations and made me very emotional when I tried it on because it was more beautiful than I could of possibly of wished for. I will definitely be returning to Diana jewellery Dubai to make my wedding ring without a doubt. I honestly have 100% confidence and trust in the family team. I would like to say a massive thank you to the team for making my dream ring and a special thank you to Mona for her time, advise and constant contact.”

Diana Jewellery 5 star review on 17th September 2019

Posted 4 years ago

“Good prices with excellent quality”

Posted 4 years ago

“Can’t say enough how great the team were. I now know about the 4 c’s and was able to choose the most perfect ring for the most perfect girl!! She said YES! Thanks for everything, will be back for the wedding bands!”

Diana Jewellery 5 star review on 9th September 2019

Posted 4 years ago

“DIANA Jewellery ... I visited the shop looking for a gift; I was not deciding yet to buy and was planning to test the water and look for what they would offer. After explaining what I was looking for I was offered a narrow selection for exactly what would be the gift I was looking for. Hospitality was awesome and quality was superior. It was an immediate decision not to leave the shop before buying one of their precious quality gift. Thank you Mona for helping me achieving my mission successfully .”

Diana Jewellery 5 star review on 9th September 2019

Posted 4 years ago

“The customer experience at Diana Jewellery was wonderful. Robert and Mona's knowledge of diamonds and their interest in helping me design the perfect ring was much appreciated. They went the extra mile by allowing me to tour the facility and ensured that I was more than satisfied with my purchase. I highly recommend Diana Jewellery for anyone searching for something special for their loved ones.”

Posted 4 years ago

“Wonderful experience. Amazing pieces and a variety in the collections. The customer service experience was also pleasant and the results could not be more gratifying. Diana jewellery a journey through the elegance and high quality taste.”

Posted 4 years ago

“Diana Jewellery is very professional and best in market, I think.”

Posted 4 years ago

“عمل جميل بجودة ممتازة واسعار منافسة”

Posted 4 years ago

“Diana Jewellery has helped me in any way possible to create a beautiful masterpiece— engagement ring. They were too generous to give suggestions to make the ring even more beautiful. They are easy to transact with and talk to.”

Diana Jewellery 5 star review on 25th August 2019

Diana Jewellery 5 star review on 25th August 2019

Posted 4 years ago

“Amazing service from the Diana Jewellery team. Their vast knowledge and experience meant I got a custom made engagement ring within my budget and to exact design I wanted. Their honesty and 5* customer service far exceeded all other jewellery shops I visited in Dubai. I would highly recommend!”

Posted 4 years ago

“It was a pleasure to work with Diana Jewellery. Ring was ready even before we agreed. Thank you so much for the time and effort spent providing me with the best possible service.”

Diana Jewellery 5 star review on 14th August 2019

Posted 4 years ago

“Excellent, found online through a google search. we where looking for wedding rings and they took a lot of time showing us options and helping us to build the rings we wanted. Family business and they where vert attentive to our requirements and used 3d printers to make the rings. It took them just over a week to get them and they looked brilliant. very happy.”

Posted 4 years ago

“Excellent customer service. It is really nice to see the 3D before you even see your piece in real life. I loved how we could mix the engagement ring and the wedding band in the 3d to see if they match between them! Thank you so much for your help.”

Posted 4 years ago

“Pleasant staff, knowledgeable and great assurance to help you make an informed decision for quality pieces. Would certainly recommend.”

Posted 4 years ago

“It's exactly what I was looking for and more”

Posted 4 years ago

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Diana Jewellery is rated 5.0 based on 277 reviews