“I have to agree with the other reviewers, Difmark.com is pure fraud, they also actively support scammers by ignoring all messages. My purchase never got delivered, both the seller and Difmark.com ignore all refund requests. I'll contact Mastercard's fraud department and my credit card provider.
I strongly suggest you to not buy from Difmark.com.”
Hello,
We sincerely regret the current situation, but believe us, we want to help you. We will be very grateful if you return to the site and contact us via online chat. Our support team will do everything possible to understand this situation in detail and solve the problem. We are sure that 5-10 minutes will be enough for us to solve this problem.
Unfortunately, negative accusations do not lead to anything good and productive. Thank you for your understanding and patience. We are waiting for you on the site ☺️
Kind regards,
Difmark team
“I ordered goods for a game. Decided to pay with Bitcoin, so did I and started to wait. The trasanction went through for around 10 minutes. Some hours later I decided to check if I had the goods in-game, but nothing... I reached the live support several times to ask about the status of my order, but it was still pending. I did not even had a pending order in my Orders Menu, so basically they stole my BTC. The weird thing is that I was seeing that on their address they had the bitcoin and the guy (Tycho) from the live support was constantly telling me to wait, which. So I waited already for 2 days... and guess what - still nothing. I opened a ticket, but nobody replied. They are trying to scam me, let's see what will happen! I have all the proof with screenshots and chats, so if anyone is interested, I can show them. :)”
Hello,
We sincerely regret the current situation, but believe us, we want to help you. We will be very grateful if you return to the site and contact us via online chat. Our support team will do everything possible to understand this situation in detail and solve the problem. We are sure that 5-10 minutes will be enough for us to solve this problem.
Unfortunately, negative accusations do not lead to anything good and productive. Thank you for your understanding and patience. We are waiting for you on the site ☺️
Kind regards,
Difmark team
“I recenlty bought Farming Simulator 2022 for xbox on this site. After payment i have received a new xbox account with the setup instruction (see below). This means that I get access to the game using another account, and this is absolutly illegal. If Microsoft would notice this, your own account will be blocked and you will lose your rights on your own games. (See Microsoft
Legal terms)
See below the manuel that i have received to install the game illegally on my xbox, be warned!
Setup Guide
After payment, you will receive details for downloading the game/s.
Press the Xbox button on your controller to open the Guide. Scroll over to the tab with your player icon and select Add new. Important! If you are asked for a confirmation code. Select "Send by mail" and contact us for the code.
It is forbidden to make an account with content home in the console settings! For violation of this rule, Account access is lost without refund!
Download the content (My games and applications).
It is forbidden to delete the account from your console that you purchased.
Press the Xbox button on your controller to open the Guide. Switch to your personal account without leaving your account with content, launch the content and play. This also means that I dont own any game, I can only use the game via this second account. It is forbidden to play games that are distributed like this!
It is forbidden to change the login or password on the account.
Attention! IMPORTANT
Play ONLY on your own account!
Do NOT delete the given account
Do NOT change anything on the account
After downloading is finished you don’t have any more access to the account. If you still try to enter the account the game will be locked and your warranty will be discarded.”
Hello,
We sincerely regret the current situation, but believe us, we want to help you. We will be very grateful if you return to the site and contact us via online chat. Our support team will do everything possible to understand this situation in detail and solve the problem. We are sure that 5-10 minutes will be enough for us to solve this problem.
Unfortunately, negative accusations do not lead to anything good and productive. Thank you for your understanding and patience. We are waiting for you on the site ☺️
Kind regards,
Difmark team
“SCAMMERSSS.. DONT BUY NOTHING FROM THRMM.. IM WAITING 3 WEEKS FOR A GAME.. SELLER NOT ANSWERING TO ME. ON THE CHAT.. I REQUESTED A REFUND BUT NOBODY ANSWERING MY TICKET... SCAMMERSSSSS”
Hello,
We sincerely regret the current situation, but believe us, we want to help you. We will be very grateful if you return to the site and contact us via online chat. Our support team will do everything possible to understand this situation in detail and solve the problem. We are sure that 5-10 minutes will be enough for us to solve this problem.
Unfortunately, negative accusations do not lead to anything good and productive. Thank you for your understanding and patience. We are waiting for you on the site ☺️
Kind regards,
Difmark team
Hello,
We sincerely regret the current situation, but believe us, we want to help you. We will be very grateful if you return to the site and contact us via online chat. Our support team will do everything possible to understand this situation in detail and solve the problem. We are sure that 5-10 minutes will be enough for us to solve this problem.
Unfortunately, negative accusations do not lead to anything good and productive. Thank you for your understanding and patience. We are waiting for you on the site ☺️
Kind regards,
Difmark team
“This is a scammer company. Please do not use them. You will not receive the goods or your money back. When you try and sort it with them via their chat they will ban you from their website. Do not trust them in any way shape or form. You have been warned.
If you do not believe me, look at a lot of the positive reviews…….”
Hello,
We sincerely regret the current situation, but believe us, we want to help you. We will be very grateful if you return to the site and contact us via online chat. Our support team will do everything possible to understand this situation in detail and solve the problem. We are sure that 5-10 minutes will be enough for us to solve this problem.
Unfortunately, negative accusations do not lead to anything good and productive. Thank you for your understanding and patience. We are waiting for you on the site ☺️
Kind regards,
Difmark team
“Please don't buy from this site. They don't sell genuine products, but link you to dodgy scammers with hacked accounts. When you request a refund you get frustrating runarounds from the sellers in mangled English and your support requests go ignored.
Any 'positive' reviews let for them are easily spotted fake reviews. #scammers
Edit: just contacted LIVE SUPPORT and the chat operator was EXTREMELY RUDE. Avoid.”
Hello,
We sincerely regret the current situation, but believe us, we want to help you. We will be very grateful if you return to the site and contact us via online chat. Our support team will do everything possible to understand this situation in detail and solve the problem. We are sure that 5-10 minutes will be enough for us to solve this problem.
Unfortunately, negative accusations do not lead to anything good and productive. Thank you for your understanding and patience. We are waiting for you on the site ☺️
Kind regards,
Difmark team
“100%scammers, the account got logged out and they were trying to pin it on me saying I did something and that the warranty was void even though I didn’t do anything. I recommend you pay extra for the actual game then get a cheap version which will stop working and you will end up paying double at the end.”
Hello,
We sincerely regret the current situation, but believe us, we want to help you. We will be very grateful if you return to the site and contact us via online chat. Our support team will do everything possible to understand this situation in detail and solve the problem. We are sure that 5-10 minutes will be enough for us to solve this problem.
Unfortunately, negative accusations do not lead to anything good and productive. Thank you for your understanding and patience. We are waiting for you on the site ☺️
Kind regards,
Difmark team
“The worst experience I have ever made buying videogames online. Seller from Kazakhstan seems to be a scam, 2x games paid for 10 days ago, still haven't gotten them. But the worst thing is: the customer service from difmark. The seem to be on the sellers side and are not aiming for making things right for the customer. Luckily I got legal insurance and these scam cases are covered. Instead of simply getting my refund, this will now be more expensive for difmark/the seller on top of it. Super disappointed on how they tread customers.”
Hello,
We sincerely regret the current situation, but believe us, we want to help you. We will be very grateful if you return to the site and contact us via online chat. Our support team will do everything possible to understand this situation in detail and solve the problem. We are sure that 5-10 minutes will be enough for us to solve this problem.
Unfortunately, negative accusations do not lead to anything good and productive. Thank you for your understanding and patience. We are waiting for you on the site ☺️
Kind regards,
Difmark team
“scam. bought AC Valhalla, received account but could only play and install in Russian. received no real help from seller whatsoever. Gonna try to get my money back from my bank because, guess what, they're not answering to my refund request either.”
Hello,
We sincerely regret the current situation, but believe us, we want to help you. We will be very grateful if you return to the site and contact us via online chat. Our support team will do everything possible to understand this situation in detail and solve the problem. We are sure that 5-10 minutes will be enough for us to solve this problem.
Unfortunately, negative accusations do not lead to anything good and productive. Thank you for your understanding and patience. We are waiting for you on the site ☺️
Kind regards,
Difmark team
“just as everybody said: stay away as far as possible from this website. You pay, you do not get your game, you wont get a refund and after a while you wont even be able to talk to the support.
How is this website even online after scamming so much? btw they are buying positive reviews if you did not notice”
Hello,
We sincerely regret the current situation, but believe us, we want to help you. We will be very grateful if you return to the site and contact us via online chat. Our support team will do everything possible to understand this situation in detail and solve the problem. We are sure that 5-10 minutes will be enough for us to solve this problem.
Unfortunately, negative accusations do not lead to anything good and productive. Thank you for your understanding and patience. We are waiting for you on the site ☺️
Kind regards,
Difmark team
“DONT BUT HERE
You will get scammed. The seller decides when a game is "delivered" and you cant do anyrhing about it. The ignore and you WONT get a refund.”
Hello,
We sincerely regret the current situation, but believe us, we want to help you. We will be very grateful if you return to the site and contact us via online chat. Our support team will do everything possible to understand this situation in detail and solve the problem. We are sure that 5-10 minutes will be enough for us to solve this problem.
Unfortunately, negative accusations do not lead to anything good and productive. Thank you for your understanding and patience. We are waiting for you on the site ☺️
Kind regards,
Difmark team
“A few days ago I purchase an Animal Crossing New Horizons Account wrongly because somehow the game in my shopping cart changed and I bought animal crossing instead of an Switch online Family Membership. So I immediately contacted the seller (DIGITALGAMES) and after a little talk they said that they can do a refund but it would take 30 days ( -,- ). So I decided to contact the Difmark support over Telegram and they said they only can do a refund if the seller accept and they only can do a refund to my Difmark account which means I can buy another item at Difmark. I accepted it and since then the seller (DIGITALGAMES) stopped answering my questions… it’s been 6 days and still no refund or any guarantee that I will get my money back. Difmark support only says they will contact the seller but nothing more. I didn’t got the account with animal crossing and I also didn’t got my money back. Waste of time and money. Don’t buy there !”
Hello,
We sincerely regret the current situation, but believe us, we want to help you. We will be very grateful if you return to the site and contact us via online chat. Our support team will do everything possible to understand this situation in detail and solve the problem. We are sure that 5-10 minutes will be enough for us to solve this problem.
Unfortunately, negative accusations do not lead to anything good and productive. Thank you for your understanding and patience. We are waiting for you on the site ☺️
Kind regards,
Difmark team
Hello,
We sincerely regret the current situation, but believe us, we want to help you. We will be very grateful if you return to the site and contact us via online chat. Our support team will do everything possible to understand this situation in detail and solve the problem. We are sure that 5-10 minutes will be enough for us to solve this problem.
Unfortunately, negative accusations do not lead to anything good and productive. Thank you for your understanding and patience. We are waiting for you on the site ☺️
Kind regards,
Difmark team
Posted 3 years ago
Hello,
My name is Alex and I am the manager of the Difmark Marketplace. I would like to help you. Could you help me solve this problem? My goal is to do my best to ensure that there is no negative feedback about our service, and I am willing to do my best to keep you happy.
Can you please tell me if this is possible?
KInd regards,
Alex, manager Difmark.
“Bought game that was "shared account", after factory reset on device i couldn't reinstall game again that i paid for. In communication with shop seller he give me just feedback that before buying i should already contact him so he explain me what i am buying.
In talk with Difmark support they was trying to explain me that it was MORE INFO button where i am having all needed information. I present my flow that if I go over profile page of Seller there is no more information showing "once time" installing of game.
Never returning back, money lost, child unhappy.”
Hello,
We sincerely regret the current situation, but believe us, we want to help you. We will be very grateful if you return to the site and contact us via online chat. Our support team will do everything possible to understand this situation in detail and solve the problem. We are sure that 5-10 minutes will be enough for us to solve this problem.
Unfortunately, negative accusations do not lead to anything good and productive. Thank you for your understanding and patience. We are waiting for you on the site ☺️
Kind regards,
Difmark team
“This website will charge more than shon on the receipt, and they will deliver a key that does not work. Once you apply for a refund and provide all the proof they can come up with they will go silent and never reply. So no money, no working program, no replacement, nothing. Get as far away from them as possible, they are scammers and they will just steal your money!”
Hello,
We sincerely regret the current situation, but believe us, we want to help you. We will be very grateful if you return to the site and contact us via online chat. Our support team will do everything possible to understand this situation in detail and solve the problem. We are sure that 5-10 minutes will be enough for us to solve this problem.
Unfortunately, negative accusations do not lead to anything good and productive. Thank you for your understanding and patience. We are waiting for you on the site ☺️
Kind regards,
Difmark team
“Big scams guys try to purchase the Mafia game can t get the game before the expire 48 hours I spoke to the chat support asking for total refund. Send me a ticket number with my request for refund .. after 2 days not gets back from them contact the support won’t refund me because the delivery the game after my request of refund. No email notification nothing try to play on word but the problem is the send to me a request refund email before the delivery time so I decide to bought directly from PSN store. No i get rob by not getting the game do not try guys is that legit company not sure”
Hello,
We sincerely regret the current situation, but believe us, we want to help you. We will be very grateful if you return to the site and contact us via online chat. Our support team will do everything possible to understand this situation in detail and solve the problem. We are sure that 5-10 minutes will be enough for us to solve this problem.
Unfortunately, negative accusations do not lead to anything good and productive. Thank you for your understanding and patience. We are waiting for you on the site ☺️
Kind regards,
Difmark team
“The website is a complete sham! I paid 30 dollars for Cod MW for my PS4, never received any account. They lure you in with ideas of account sharing instead of buying a key as well as low prices. You're better off just getting stuff on Ebay!”
Hello,
We sincerely regret the current situation, but believe us, we want to help you. We will be very grateful if you return to the site and contact us via online chat. Our support team will do everything possible to understand this situation in detail and solve the problem. We are sure that 5-10 minutes will be enough for us to solve this problem.
Unfortunately, negative accusations do not lead to anything good and productive. Thank you for your understanding and patience. We are waiting for you on the site ☺️
Kind regards,
Difmark team
Hello,
We sincerely regret the current situation, but believe us, we want to help you. We will be very grateful if you return to the site and contact us via online chat. Our support team will do everything possible to understand this situation in detail and solve the problem. We are sure that 5-10 minutes will be enough for us to solve this problem.
Unfortunately, negative accusations do not lead to anything good and productive. Thank you for your understanding and patience. We are waiting for you on the site ☺️
Kind regards,
Difmark team
