Digital Direct Reviews

Name: Digital Direct
Rating: 1.75

1.8 Rating 105 Reviews

19 %

of reviewers recommend Digital Direct

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1.8

Based on 105 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

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Digital Direct 1 star review on 17th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Signed up and was told I would have exclusivity with my ad and now there are other companies that do the same operations of me rotating within my ads. No response from any of the salesman that I dealt with.”

Helpful Report

Posted 1 year ago

“We advertised with these guys in 2017. We paid in advance (€520) and possibly monthly by card, direct debit or standing order for a period afterwards (i’m unsure as its so long ago. Now 7 years later they are chasing me for €8000 plus and tell me I have a contract with them. The contract copy sent to me as proof has no signature and isn’t actually a contract but the advert proof! Having not heard a single thing from these people since 2017, not they have started to send me monthly invoices. Its very stressful SCAM AVOID AVOID”

Helpful Report

Posted 1 year ago

“I can’t believe I fell for this bunch of scammers. I got promised an advert at our local hospital by a pushy salesman who was also talking inappropriately. When he visited my house he lied and said no money would be taken from my account until my advert had been approved and gone live. They did not tell me that the hospital was still under Covid measures had half the seating capacity and didn’t have as many people in there as before. He also said I would have an NHS logo on my advert and they don’t appear on the screen, he also didn’t tell me that their logo and details appear across a quarter of the screen and the television is in a position that people aren’t looking at it and just has lights reflecting on the screen making it very poor quality. They took £130 from me while I still do not have an advert as well as £380 deposits. , I got told they would be taking £80 a month . I have sent many emails saying I wish to cancel my contract as I currently still have no advert and do not wish to be associated with a company themselves, and now I have received a threat of legal action from the government website. Disgusting bullies with liars of salesman.”

Helpful Report

Posted 1 year ago

“Called, asked for business owner put phone down mid conversation when I said he wasn’t available! Terrible customer service!”

Helpful Report

Posted 1 year ago

“Direct Digital is a big scam with hard sales techniques and hidden 2 year fixed contract. I have not received any referrals from this advertisement for more than 16months. I would highly recommend any other company looking to use not to do so. I have tried to cancel my contract stating that I have had not referrers from the advertisements. They threatened to take me to court if I do so. This is the worst experience I have had as a business owner.”

Helpful Report

Posted 1 year ago

“This company are the worst company I have ever had to deal with. They don't listen. Unable to get through via the telephone. Advert took months to get out as they kept making the same mistakes. Agreed to pay via invoice but once signed they changed their minds and gave us 2/3 days to pay. This was a waste of time and a waste of money.”

Helpful Report

Posted 1 year ago

“A bunch of SCAMMERS trying their best to make their illegitimate business sone money, while trying to operate within the restrictions of the legal realm DO NOT FALL FOR THEIR COURT SCARING TACTICS! I didnt receive anything I was promised, the ad was poor quality and they started taking their monthly DD in June, I didnt approve my ad until 3rd July, I CANCELLED LED MY DD, until we got it sorted. Instead of the ad that I was promised a £100 plus VAT, I got brushed over to this debt collection agency, if you do a company check, you'll see the married owners and the registered address. If we all counter their scare tactics, we would win without a doubt! Everyone that paid money to them, tell me how much you paid in total, what the name of your company and a brief statement of what they owe you this money. My website is www.lashes888studiobelfast.com My company is Lashes 888 Studio Ltd, based in Belfast, email, text me or ring me, happy to talk to you. YOU & I willl be the claimants. I paid £300 deposit, I want this back for not providing the service they provided. £1000 for loss of earnings as I've had to find another ad agency and finally £5000 for a poor representation on my company until July 3rd. I then found out a v poorly designed ad had been running since June. I told them to stop running my ad at the end of june and that's when they used their SCARE TACTICS, no judge would ever make a small business like mine pay for 2 years of advertising plus hidden fees. Not a chance! I have evidence of a tiny blue screen, that patients sit with their back to, it's laughable. Look forward to hearing from you ALL. E”

Helpful Report

Posted 1 year ago

“Conmen and liars. Daniel Morne (spelling may be wrong) posing as someone from a local medical practice, pretending to be interested in my business for the “new website”. Set up a zoom meeting with his colleague John Sayer. Trying to rope me into some tacky looking advert on an even tackier looking screen for TWO years! When I mentioned I was here to talk about the website as per Daniel’s voicemail, he got very flustered and pretended not to know what I was talking about. Didn’t think hearing the voicemail would “achieve anything”. What a slime ball. Luckily I am not desperate for clients unlike them. If you have to lie about what you are selling then do you even believe in what you’re selling? No is the short answer. Bad luck, Daniel and John. P.S the fact your number comes up as Blackpool when you claim to work down the road was the first giveaway. Try harder.”

Helpful Report

Posted 1 year ago

“Absolute scam - the service is terrible - my ads keep moving around and not working and they won't let me cancel. Do not sign up for this advertising scam. The sales guy was great and promised loads but its all a waste of time and a lot of money to have wasted over the last 2 years. If I could leave 0 stars I would. Avoid at all costs!”

Helpful Report

Posted 1 year ago

“Absolute scam! The manager you sent to make a contract, his job is to deceive the customer”

Helpful Report

Posted 1 year ago

“Zero Star Review ... SCAM Zero Star Review .... DO NOT SIGN ... Experience of this Company informs to believe that all the Bad Reviews are truthful, and the 5 star Reviews are fakes. On so many Review sites. Both, Direct Digital, and Multimedia Int. Services Ltd . Very bad experience here, like many other ppl. Thinking back. I could cry ! Never again. Trying extorting money not owed. Harassment it is. Appalling. Have nothing to do with them. Also true, they try to stop bad reviews, that are truth. Report them to the Authorities for full investigation”

Helpful Report

Posted 1 year ago

“Deceived by the sales manager when found out nobody returns calls. Absolute scammers. !!!! DO NOT USE.”

Helpful Report

Posted 1 year ago

“Avoid they only trying stealing your money by any way, I never saw any company like this cheater Avoid Avoid Avoid”

Helpful Report

Posted 2 years ago

“If I could only give less than 1star I would, t scammed us like others , I asked so many times to cancel my contract sending them emails but it looks it's too late for me they will roll me for another year because they require 6months notice and you have to send a letter in 21st century.scammers.they will give you iPad to sign contract and after they are coming back to the office to change the terms and fake your signatures.you will not get your copy till it's court time.”

Helpful Report

Posted 2 years ago

“I used them here in the USA. They ran my ad near my office for the first few months, then moved them to out of state. I do not have offices out of state. They claimed this was within the terms I agreed upon, but come on. Why do that to a business you know has only one office. trash company just trying to take easy money.”

Helpful Report

Posted 2 years ago

“This company is a joke! Stay clear of these absolute con artists. Nearly one year after signing the contract from a man called John Sayer and we still have no advert. Do not pay them a penny!”

Helpful Report

Posted 2 years ago

“Absolute scam ! False information on signing their hideous contract under pressure. The advert had nothing to do withy business and trying to charge me more than the sales man said ! I have not paid them as iam not happy with the whole thing . Tried to speak to them about my situation but they are now threatening me with court / bailiffs. Do not be fooled amd do not sign anything.”

Helpful Report

Posted 2 years ago

“These people contacted me when I first opened my business 4 years ago. They called non stop. They claimed to run ads at a hotel nonstop. And that anyone that wanted to get serviced at my business would be able to take a van straight to my business. After a guy came and had me sign paper work and get my info.. I decided to call the hotel which had there digital screen. They told me they did not have a van that would take guests to businesses. They straight up will tell you anything to get you to sign the paperwork. They are a bait and switch scam artist company. Luckily the idiot that got my info didn’t get my credit card info correctly. They will continue to harass until they get there money. Terrible terrible people.”

Helpful Report

Posted 2 years ago

“AVOID AT ALL COSTS. They are complete scammers who steal your money and don't do anything for you. No responses to phone calls or emails. They took £400 deposit from me without making any advertisements for me.”

Helpful Report

Posted 2 years ago

“This company are a totally rip off (we never got a customer when the add was running) The shop (Post office Sudbury) closed and our add was going 14 miles away We could not cancel as per small print. Thought this treatment was dead but sadly companies like this are still out there. My advice read every line as small print is a total rip off and you have to give 6 months notice to terminate before term end . That is a total rip off. I then told them my daughter who took the add out has just lost her son and they still charged us to cancel. Disgusting and i will spread these words until the day i die, you just cant treat people like this. Once they have your money they never answer the phone until you cancel the direct debit. Please i welcome a response to this my email is kimwhymark@gmail.com Never have we been treated like this in 25 years. Total waste of time and if you are considering to advertise with these people think again or burn your money as this will probably get a better response.”

Helpful Report

Posted 2 years ago

Digital Direct is rated 1.8 based on 105 reviews