“Poor customer service spent over £3000 this year which I did just before lock down. I needed an extra 8 board which would cost me £159.92 obviously had no problem paying this however they wanted to charge me an extra delivery cost of £50 when I live only 4 miles away.
I have emailed them and they have blanked refused to negotiated. No loyalty just out to make as much money as possible.
I wouldn’t mind but I also have my mother ordering £1000 worth of decking had I known they were like this I wouldn’t of bothered. You can get composite decking anywhere and I would suggest doing so.”