Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

DIPNDIVE SPORTING GOODS LLC Reviews

4.3 Rating 131 Reviews

81 %

of reviewers recommend DIPNDIVE SPORTING GOODS LLC

Company Reviews

Product Reviews

4.3

Based on 131 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

7168370282

Email:

chaukin@dipndive.com

Location:

6020 North Bailey Ave. Suite 4A
Buffalo
14226

Write Your review

Tell us how DIPNDIVE SPORTING GOODS LLC made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

DIPNDIVE SPORTING GOODS LLC 5 star review on 27th February 2024

DIPNDIVE SPORTING GOODS LLC 5 star review on 8th March 2023

DIPNDIVE SPORTING GOODS LLC 5 star review on 3rd October 2022

DIPNDIVE SPORTING GOODS LLC 5 star review on 24th September 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dip and dive had a very hard to find item —A Mares dive computer battery and back door unit – –at a reasonable price and delivered it to me incredibly quickly. Cannot recommend DND HIGHLY enough. (Don’t get me started on Mares, but dip and Dive saved the day for me. Thank you DND!”

Posted 4 years ago

“Have dealt with Dip N Dive a few times, online only. No complaints; prices are comparable and they carry a fairly wide selection from nearly all the top brands.”

Posted 10 months ago

“Short sweet and efficient Got my item at a good price and right on time, thank you”

Posted 1 year ago

“I only received 1 set on my order I have emailed but no response yet John carr”

Posted 1 year ago

“Thanks for the quick service, Matt”

Posted 3 years ago

“Everything is great except I paid for Priority Mail and it was sent regular First Class”

Posted 4 years ago

“Havnt received order yet”

Posted 5 months ago

“I ordered the wrong battery and o-ring. This was my mistake. A costly one on my end since I paid $35 to have expedited shipping. I’m if I could get a refund I will give a high star ranking.”

Posted 7 months ago

“I notice that Amazon shipped my order from different locations. The boxes that the lights were in wore tore and parts were out rolling around in the shipping boxes. Thats 2 lights , 2 separate boxes. Still waiting on 3rd box.. Amazon made you look bad.”

Posted 1 year ago

Hello David, we are sorry that you had a bad experience with the delivery. Thank you for bringing the issue to our attention, we will see what we can do to prevent this from happening in the future.

Posted 1 year ago

“You may want to send these surveys a couple of weeks after the item has arrived so the buyer has time to evaluate the product, and the whole buying experience. I have not received my item as of the time this review was done.”

Posted 3 years ago

“Have bought items before with the company last year. Please be advised the no tracking number was provided last year and this year nor any type of receipt of items purchased. Would be extremely helpful to have this occur. Best - Mark”

Posted 4 years ago

“Don't keep online information up to date. The customer service line is excellent.”

Posted 2 weeks ago

“All was fine but..... I placed an order for a flashlight. It was confirmed and my Visa was charged. Then you cancelled the order for appaarent security reasons, later found to be unfounded. My Visa account was refunded. The problem is that I am out about $7 because the credit was for less than the original charge. That is because Visa like to make money. I spoke to your helpful agent and I placed the order again, along with another item, and all was fine. But I am out $7, thanks to your unnecessary cancellation. Cheers JIM”

Posted 2 months ago

Hi Jim, we sincerely apologize for the inconvenience you experienced with your recent order. We deeply regret any frustration caused by the unnecessary cancellation and subsequent discrepancy in the refund amount. Thank you for bringing this to our attention, and we appreciate your understanding.

Posted 2 months ago

“I don't think I would ever purchase from Dip n dive again. I ordered booties and the online order software never registered my order. I had to call to ensure the order was placed. I was assured that the software would be fixed and that my order would be updated, it never was. I never got a confirmation nor did I get an email stating that the order was filled and shipped. I couldn't track the shipment either. I had never ordered from dnd before so I was freaking out thinking that this could possibly be a scam company. My order finally arrived and the booties were to big. I had to pay for the return shipping and when I finally received the new booties they were also to big but instead of eating another shipping fee I sucked it up and bought some .5 mil socks to make them fit. I could of ordered from leasure pro with free shipping and I would of recieved the product in like three days. They also pay for return shipping and will continue to do so until you have the right size. With leasure pro you get tons of communication from the time you place the order till it arrives at your front door...through out the entire process. With dnd, I was left in the dark wondering if the company was even legit. If you want to compete with your competitors you really need to step up your game. Dive gear is extremely expensive and why would anyone purchase from a company where they have to worry about their purchase through out the entire process. To much headache and risk. I've purchased from leasure pro, duve gear express, subgravity, divers supply, and more and none of them left me wondering whether or not I was going to receive the product. If dnd wants to be in this business you really need to step it up because your competition has it dialed from order to delivery. Invest in your business and get it right or just stop and get out of the online side of the business.”

Posted 3 years ago

“My order still hasn’t been delivered and it’s 3 days past delivery date”

Posted 3 years ago

“Haven’t heard from you nor have I received my order”

Posted 4 years ago

“No call back when I left a message. No updates. Order already late by a day and tracking says it hasn’t even shipped”

Posted 1 month ago

“Somehow the website extracted an address from my clipboard that had nothing to do with my order, and instead of coming to me, it went to a contact in Illinois. Very annoying.”

Posted 3 months ago

“Sent email immediately after ordering when I realized I ordered the wrong color.. asked if someone could contact me before sending out so I could change color… NO RESPONSE AT ALL… you then sent out 3 days later.”

Posted 4 months ago

Hi Pat, thank you for taking the time to share your feedback with us. We understand the importance of timely communication, and we're truly sorry that we did not respond to your email promptly. During the holiday season, our customer support team operates on reduced hours to allow our staff to spend valuable time with their families and loved ones. Your message fell within this time frame. Once again, we extend our deepest apologies for any frustration it may have caused.

Posted 4 months ago

“Still waiting for my order.”

Posted 7 months ago

«
1
2
...
3
4
5
6
7
»

DIPNDIVE SPORTING GOODS LLC is rated 4.3 based on 131 reviews