Direct Fabrics Reviews

Name: Direct Fabrics
Address: 27 Station Road,Backwell, Backwell
Rating: 4.76

4.8 Rating 181 Reviews

96 %

of reviewers recommend Direct Fabrics

Company Reviews

Questions

Metrics

4.8

Based on 181 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

03301118995

Email:

sales@direct-fabrics.co.uk

Location:

27 Station Road,Backwell
Backwell
BS48 3NW

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Direct Fabrics 5 star review on 18th September 2018

Mariana Dumitriu

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very nice staff”

Helpful Report

Posted 3 years ago

“Easy to use website and sample ordered arrived very quickly. Jo followed up with a courtesy call - very pleasant, not at all pushy. I really liked the fabric but colour was not suitable so I have now requested a sample of the fabric in an alternative colour.”

Helpful Report

Posted 3 years ago

“A very personal service. Samples arrived and there was a courtesy call. I was unable to find the colour I was looking for so have been able to send a photo so they can try and find a match for me. Couldn't be more helpful. Thank you.”

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Posted 3 years ago

“Direct fabric sample service was really quick and efficient in getting my sample to me. There is no better way to select fabric than feeling the texture and seeing the colour, rather than an image on computer. Thank you.”

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Posted 3 years ago

“Very happy with the sample service we were given”

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Posted 3 years ago

“Sample service so good, essential and prompt!”

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Posted 3 years ago

“Great service even in these challenging times!”

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Posted 3 years ago

“Brilliant sample services, friendly and helpful staff especially Jo.”

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Posted 3 years ago

“Sample came quickly and was as per pocture onthe website. Very polite follow-up call.”

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Posted 3 years ago

“Used my fabric to recover a headboard,very good quality cotton fabric.”

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Posted 5 years ago

“Great fabric, good value for money, excellent service. Would have liked an alternative delivery method that was a bit cheaper as I didn't need the fabric urgently but was overall very satisfied with my samples and then purchase.”

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Posted 5 years ago

“Excellent service and quality product delivered on the agreed date. I will be using these guys again.”

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Posted 5 years ago

“An excellent service - thank you”

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Posted 5 years ago

“Great service,very helpful and knowledgable, quick turnaround. Would highly recommend. Mr B.Simmons Managing Director Blue Hill Facilities Management Ltd”

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Posted 5 years ago

“Superb quality and fantastic customer service”

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Posted 5 years ago

“I found the sales team, in particular Georgina, very helpful. Our curtains arrived in good time, and are very good quality. Would definately reccomend!!!”

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Posted 5 years ago

“Timely delivery, product as described. Very happy customer.”

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Posted 5 years ago

“As described excellent service”

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Posted 5 years ago

“Very efficient, delivery was quicker than I expected.”

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Posted 5 years ago

“Just seen samples as not yet decided, but quality looks very good, the fireproof material looks and feels quite luxurious. Delivered quickly. Happy with service so far.”

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Posted 5 years ago

Direct Fabrics is rated 4.8 based on 181 reviews