DivideBuy Reviews

Name: DivideBuy
Rating: 4.72

4.7 Rating 3,601 Reviews

93 %

of reviewers recommend DivideBuy

Company Reviews

Metrics

Info

4.7

Based on 3,601 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About DivideBuy:

We're a consumer retailer credit provider, founded in 2014, offering interest free finance in a simpler, easier way for retailers and consumers. Our mission is to transform the point of sale finance industry through providing innovation and technology. We work in partnership to offer retail POS credit solutions to over 500 retailers and counting. Our eCommerce credit plugin integrates seamlessly with shopping cart functionalities such as Shopify, Magento, WooCommerce and Craft Commerce. We are striving to become the most utilised point of sale credit payment technology.

In short, we want to make life affordable.

Visit Website

Location:

Brunswick Court, Brunswick Street, Newcastle-Under-LYme
ST5 1HH

DivideBuy 5 star review on 19th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was easy to complete the ordea use DivideBuy means those item that would be out of reach”

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Posted 11 months ago

Thank you for your review. We love to hear when customers find shopping with us so easy! Do let us know how we can help change your 4 star to a 5 star review! We hope to see you again soon, The DivideBuy Team

Posted 11 months ago

“Excellent”

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Posted 11 months ago

Thank you, Simon. We’re delighted you had such a positive experience shopping with DivideBuy! Do let us know how we can help change your 4 star to a 5 star review! Take care, The DivideBuy Team

Posted 11 months ago

“Once I paired card to account it was very easy to complete, highly recommended to anyone wanting a divide and pay service.”

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Posted 11 months ago

Thank you, John. We love to hear when customers find shopping with us so easy! Do let us know how we can help change your 4 star to a 5 star review! We hope to see you again soon, The DivideBuy Team

Posted 11 months ago

“Very pleased!”

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Posted 11 months ago

Thank you, Lorenzo. We’re delighted you had such a positive experience shopping with DivideBuy! Do let us know how we can help change your 4 star to a 5 star review! Take care, The DivideBuy Team

Posted 11 months ago

“Finance delt with quickly and efficiently. Well done Di videBuy.”

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Posted 1 year ago

Thank you, June. We’re delighted you had such a positive experience shopping with DivideBuy! Do let us know how we can help change your 4 star to a 5 star review! Take care, The DivideBuy Team

Posted 1 year ago

“The process was easy and efficient. The account interface is easy to understand and makes everything very clear. I can't really give 5 stars as I've only had the account a short time but so far so good. Hopefully they are easy to connect if necessary. The last credit company I used was Creations, which is used by curries and they were awful.”

Helpful Report

Posted 1 year ago

Thank you for your review, Ben. We love it when customers find shopping with us so convenient, simple and hassle-free. Do let us know how we can help change your 4 star to a 5 star review! We hope to see you again soon! The DivideBuy Team

Posted 1 year ago

“When you're on the DreamCloud site they divide the price by 12 to give you the interest free period. When you go on to DivideBuy payment page the repayment period may be different. I was quoted 12 months at £33pm on DreamCloud but when I went on to DivideBuy I was presented with a Drop Down menu offering 6 months at £66pm but no 12 month option. DivideBuy say this is because the amount I was spending was below DreamCloud's threshold for 12 months interest free. That's fair enough but just unfortunate that it was not made clear earlier in the process. If I had known there was no 12 month payment option I may not have gone ahead with the purchase. Aside from that I have no problems with DivideBuy and they dealt with my query re the above in a professional manner.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave a review, Terry. We’re glad to hear you are pleased with your purchase. We value your feedback and we’ve passed it on to the team so that we can make continuous improvements. All the best, The DivideBuy Team

Posted 1 year ago

“Simple to get finance. Only just started so 4stars for now as was simple to use but early to know if be 5 star worthy 😀”

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Posted 1 year ago

Thank you, Steven. We’re delighted you had such a positive experience shopping with DivideBuy! Take care, The DivideBuy Team

Posted 1 year ago

“First time using company, tried to use through emma matteress but form would not allow you to enquire so had to go through main site”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave a review, David. We’re glad to hear you are pleased with your purchase. We value your feedback and we’ve passed it on to the team so that we can make continuous improvements. All the best, The DivideBuy Team

Posted 1 year ago

“As interest free credit you have done a good service but goods provider’s service is very bad and their customer service what they are doing finally I have cancelled my order please cancel my interest free credit agreement and refund my first payment Thanks”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave a review, Sanmugam. We’re happy to hear that you’re pleased with the service received from DivideBuy. As the credit provider for your order, we are unable to comment on the service received from our retail partner and would recommend that you contact the retailer directly should you wish to discuss this matter further. If you have any queries regarding your credit agreement, our team will be happy to assist. Please feel free to contact our Customer Services team either through our live chat that can be found on our website: https://dividebuy.co.uk/help/ or by contacting us on email at customerservice@dividebuy.co.uk and our team will be happy to help. Best wishes, The DivideBuy Team

Posted 1 year ago

“Easy to use”

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Posted 1 year ago

Thank you, Lorraine. We love to hear when customers find shopping with us so easy! Do let us know how we can help change your 4 star to a 5 star review! We hope to see you again soon, The DivideBuy Team

Posted 1 year ago

“Good quality stuff”

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Posted 1 year ago

Thank you, Pamela. We love to hear when customers find shopping with us so easy! Do let us know how we can help change your 4 star to a 5 star review! We hope to see you again soon, The DivideBuy Team

Posted 1 year ago

“So far so good!”

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Posted 1 year ago

Thank you, Philip. We’re delighted you had such a positive experience shopping with DivideBuy! Do let us know how we can help change your 4 star to a 5 star review! Take care, The DivideBuy Team

Posted 1 year ago

“Quick and easy”

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Posted 1 year ago

Thank you, David. We love to hear when customers find shopping with us so easy! Do let us know how we can help change your 4 star to a 5 star review! We hope to see you again soon, The DivideBuy Team

Posted 1 year ago

“Great service and easy way”

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Posted 1 year ago

Thank you, Teclebrhan. We’re pleased you had a hassle-free experience setting up DivideBuy and were able to use our service to spread the cost of your purchase. Do let us know how we can help change your 4 star to a 5 star review! Best wishes, The DivideBuy Team

Posted 1 year ago

“An easy system to use. However when setting do have any AD blockers switched off as the sytem does not like them.”

Helpful Report

Posted 1 year ago

Thank you, Charles. We love to hear when customers find shopping with us so easy! We value your feedback and we’ve passed it on to the team so that we can make continuous improvements. We hope to see you again soon, The DivideBuy Team

Posted 1 year ago

“Quick and easy to set up”

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Posted 1 year ago

Thank you for your review, Chris. We love it when customers find shopping with us so convenient, simple and hassle-free. Do let us know how we can help change your 4 star to a 5 star review! We hope to see you again soon! The DivideBuy Team

Posted 1 year ago

“Decided on a purchase that was a little more than we had budgeted for. The saw the DivideBuy offer, which was attractive because it was keenly priced.”

Helpful Report

Posted 1 year ago

Thank you for your review. We’re pleased you had a hassle-free experience setting up DivideBuy and were able to use our service to spread the cost of your purchase. Do let us know how we can help change your 4 star to a 5 star review! Best wishes, The DivideBuy Team

Posted 1 year ago

“Having not heard of this company I did a ‘scam search’. As we all SHOUKD these days. Especially as you get older like me! All seemed legitimate so I continued with purchasing a settle tap. The only difficulty I had was that the screen gets overlay on a mobile and if you have to fill in something on the drop down list of financial question on a desk top, the same problem occurs … I found a work around, but it might be a problem on my on Apple Mac?”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave a review, Janet. We’re glad to hear you are pleased with your purchase. We value your feedback and we’ve passed it on to the team so that we can make continuous improvements. All the best, The DivideBuy Team

Posted 1 year ago

“I’ve used Dividebuy a couple of times now and I think it’s a great way to pay for bigger items, I just wish you could use the service in any store of your choosing”

Helpful Report

Posted 1 year ago

Thank you for your review, Daniel. This is excellent to hear! We’re pleased to have been able to assist you in placing your order with interest-free credit. We value your feedback and we’ve passed it on to the team so that we can make continuous improvements. We hope to see you again soon, The DivideBuy Team

Posted 1 year ago

DivideBuy is rated 4.7 based on 3,601 reviews