DivideBuy Reviews

Name: DivideBuy
Rating: 4.72

4.7 Rating 3,601 Reviews

93 %

of reviewers recommend DivideBuy

Company Reviews

Metrics

Info

4.7

Based on 3,601 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About DivideBuy:

We're a consumer retailer credit provider, founded in 2014, offering interest free finance in a simpler, easier way for retailers and consumers. Our mission is to transform the point of sale finance industry through providing innovation and technology. We work in partnership to offer retail POS credit solutions to over 500 retailers and counting. Our eCommerce credit plugin integrates seamlessly with shopping cart functionalities such as Shopify, Magento, WooCommerce and Craft Commerce. We are striving to become the most utilised point of sale credit payment technology.

In short, we want to make life affordable.

Visit Website

Location:

Brunswick Court, Brunswick Street, Newcastle-Under-LYme
ST5 1HH

DivideBuy 5 star review on 19th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Why is it now over 6 mths used to have an opinion of 6 - 12 mths wish this was still the case”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave a review, Sarah. We’re glad to hear you are pleased with your purchase. We value your feedback and we’ve passed it on to the team so that we can make continuous improvements. All the best, The DivideBuy Team

Posted 1 year ago

“Great service would of received 5 stars had u not taken first payment before I had product installed”

Helpful Report

Posted 1 year ago

Thank you for your review, Lee. We're happy to hear you had a positive experience when using our service. The first payment would always be collected upon completion of your application and the details of the first payment that will be collected are confirmed during your application with us. Once the credit check has been completed, we will let you know how much needs to be paid today. We hope to see you again soon! The DivideBuy Team

Posted 1 year ago

“Bought a mattress, everything went through easy enough, looking forward for a good night sleep.”

Helpful Report

Posted 1 year ago

Thank you, Gregory. We love to hear when customers find shopping with us so easy! Do let us know how we can help change your 4 star to a 5 star review! We hope to see you again soon, The DivideBuy Team

Posted 1 year ago

“Straightforward application process whilst on the Emma Sleep website. Thanks 🙏🏼”

Helpful Report

Posted 1 year ago

Thank you, Nigel. We love to hear when customers find shopping with us so easy! Do let us know how we can help change your 4 star to a 5 star review! We hope to see you again soon, The DivideBuy Team

Posted 1 year ago

“Minor difficulties in completing the 'paperwork' but otherwise thanks for accepting me.”

Helpful Report

Posted 1 year ago

Thank you for your review, Peter We’re pleased to have been able to assist you in placing your order with interest-free credit. Do let us know how we can help change your 4 star to a 5 star review! We hope to see you again soon, The DivideBuy Team

Posted 1 year ago

“Easy way to set up account, only took a couple of minutes”

Helpful Report

Posted 1 year ago

Thank you, Brian. We love to hear when customers find shopping with us so easy! Do let us know how we can help change your 4 star to a 5 star review! We hope to see you again soon, The DivideBuy Team

Posted 1 year ago

“They are quick to get things sorted”

Helpful Report

Posted 1 year ago

Thank you, Irene. We love to hear when customers find shopping with us so easy! Do let us know how we can help change your 4 star to a 5 star review! We hope to see you again soon, The DivideBuy Team

Posted 1 year ago

“Fairly easy to complete information and easy to ask questions.”

Helpful Report

Posted 1 year ago

Thank you for your review, Lynn. We love it when customers find shopping with us so convenient, simple and hassle-free. Do let us know how we can help change your 4 star to a 5 star review! We hope to see you again soon! The DivideBuy Team

Posted 1 year ago

“Divide Buy approved a purchase Thank you.”

Helpful Report

Posted 1 year ago

Thank you for your review. We’re delighted you had such a positive experience shopping with DivideBuy. Do let us know how we can help change your 4 star to a 5 star review! Take care, The DivideBuy Team

Posted 1 year ago

“Probably 5* but have only just taken out interest free loan which has spread payments over a year. Application process has been straightforward”

Helpful Report

Posted 1 year ago

Thank you for your review, Sally. We love it when customers find shopping with us so convenient, simple and hassle-free. We hope to see you again soon! The DivideBuy Team

Posted 1 year ago

“Very simple process to get approved.”

Helpful Report

Posted 1 year ago

Thank you, Paul. We love to hear when customers find shopping with us so easy! Do let us know how we can help change your 4 star to a 5 star review! We hope to see you again soon, The DivideBuy Team

Posted 1 year ago

“Yes easy and straightforward to use”

Helpful Report

Posted 1 year ago

Thank you, Alex. We love to hear when customers find shopping with us so easy! Do let us know how we can help change your 4 star to a 5 star review! We hope to see you again soon, The DivideBuy Team

Posted 1 year ago

“Would have scored better but unfortunately had a memo from supplier to say they were having problems with my payment ( already taken from my account). This needs rectifying ! Regards Gary Robinson Ps Supplier Emma Mattresses”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us a review, Gary. We're sorry to hear you received a confusing email. We certainly want to assist with this. So that we can do so, please contact us on our live chat facility that is accessible on our website: https://dividebuy.co.uk/help/ or send our team an email to customerservice@dividebuy.co.uk and they will be happy to help. We hope this helps. All the best, The DivideBuy Team

Posted 1 year ago

“This service was very easy to use, I got pre approved a couple of weeks before we made a purchase so I knew what I could spend on a new living room suite. Everything was a breeze, just make the first payment on the day you sign and it comes out your account automatically every month on that date. I do however have one complaint. I wanted to make a down payment to reduce my monthly commitment and the only way to do that was going to be a long winded palaver and way to complicated so I didn't bother. That means my monthly budget went out the window which kinda sucks.”

Helpful Report

Posted 1 year ago

Thank you, Steven. We’re delighted you had such a positive experience shopping with DivideBuy! We appreciate your feedback and we've passed it on to the team to make continuous improvements. Take care, The DivideBuy Team

Posted 1 year ago

“Simple and easy to apply, happy with my purchase”

Helpful Report

Posted 1 year ago

Thank you for your review, Remigiusz. We love it when customers find shopping with us so convenient, simple and hassle-free. Do let us know how we can help change your 4 star to a 5 star review! We hope to see you again soon! The DivideBuy Team

Posted 1 year ago

“Simple and straight forward process to order, delivery window was short, delivery itself well organised and within timescale- thank you kindly.”

Helpful Report

Posted 1 year ago

Thank you for your review, Mark. We love it when customers find shopping with us so convenient, simple and hassle-free. Do let us know how we can help change your 4 star to a 5 star review! We hope to see you again soon! The DivideBuy Team

Posted 1 year ago

“Smooth process, however I have a footprint of 2 hard searches on my credit file dated 28/11/23.”

Helpful Report

Posted 1 year ago

Thank you, Karl. We’re pleased you had a hassle-free experience setting up DivideBuy and were able to use our interest-free credit to spread the cost of your purchase. If you do need any assistance with regards to the two credit searces, our team will certainly be able to discuss this. Please feel free to contact our Customer Services team either through our live chat that can be found on our website: https://dividebuy.co.uk/help/ or by contacting us on email at customerservice@dividebuy.co.uk and our team will be happy to help. Best wishes, The DivideBuy Team

Posted 1 year ago

“Easy to use. It would be better if it had a deposit amount you could enter.”

Helpful Report

Posted 1 year ago

Thank you, Luke. We’re pleased you had a hassle-free experience setting up DivideBuy and were able to use our interest-free credit to spread the cost of your purchase. We appreciate your feedback and we've passed it on to the team to make continuous improvements. Best wishes, The DivideBuy Team

Posted 1 year ago

“Good service”

Helpful Report

Posted 1 year ago

Thank you, David. We’re delighted you had such a positive experience shopping with DivideBuy! Do let us know how we can help change your 4 star to a 5 star review! Take care, The DivideBuy Team

Posted 1 year ago

“I haven’t had the chance to open the boxes as I’m waiting for my family to unpack and put them together as i’m disabled so unable to check the dining set for any damage.”

Helpful Report

Posted 1 year ago

DivideBuy is rated 4.7 based on 3,601 reviews