DivideBuy Reviews

Name: DivideBuy
Rating: 4.72

4.7 Rating 3,604 Reviews

93 %

of reviewers recommend DivideBuy

Company Reviews

Metrics

Info

4.7

Based on 3,604 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About DivideBuy:

We're a consumer retailer credit provider, founded in 2014, offering interest free finance in a simpler, easier way for retailers and consumers. Our mission is to transform the point of sale finance industry through providing innovation and technology. We work in partnership to offer retail POS credit solutions to over 500 retailers and counting. Our eCommerce credit plugin integrates seamlessly with shopping cart functionalities such as Shopify, Magento, WooCommerce and Craft Commerce. We are striving to become the most utilised point of sale credit payment technology.

In short, we want to make life affordable.

Visit Website

Location:

Brunswick Court, Brunswick Street, Newcastle-Under-LYme
ST5 1HH

DivideBuy 5 star review on 19th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick online application.”

Helpful Report

Posted 1 year ago

Thank you, Rachel. We love to hear when customers find shopping with us so easy! Do let us know how we can help change your 4 star to a 5 star review! We hope to see you again soon, The DivideBuy Team

Posted 1 year ago

“Quick efficient service.”

Helpful Report

Posted 1 year ago

Thank you, Yvonne. We love to hear when customers find shopping with us so easy! We hope to see you again soon, The DivideBuy Team

Posted 1 year ago

“Would have given 5 however on my purchase I could not have my mattress delivered to my caravan which was why I was buying it, only to my home address. Crackers needs sorting out on your website etc.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us a review. We're sorry to hear about your experience. As part of our processes, when you checkout using our services, both the billing and shipping are required to be the same. As part of our processes, we do require proof of address to be provided before we can update your delivery address. We appreciate your feedback surronding the delivery address change and will be sure to pass this feedback on to assist us in improving the customer journey for the future. If you would like to discuss this further, we would be more than happy to assist you. So that we can do so, please contact us on our live chat facility that is accessible on our website: https://dividebuy.co.uk/help/ or send our team an email to customerservice@dividebuy.co.uk and they will be happy to help. We hope this helps. All the best, The DivideBuy Team

Posted 1 year ago

“Recommended as I needed funds for my dogs operation for tumours. Very easy to use and a quick decision too which was great for my situation. Would suggest to friends and family.”

Helpful Report

Posted 1 year ago

Thank you, Mandy. We’re pleased you had a hassle-free experience setting up DivideBuy and were able to use our interest-free credit to spread the cost of your purchase. Do let us know how we can help change your 4 star to a 5 star review! Best wishes, The DivideBuy Team

Posted 1 year ago

“Very easy to do and would’ve given 5 stars as could only spread over 3 months and would’ve liked more options like 6 months”

Helpful Report

Posted 1 year ago

Thank you for your review, Sarah. We love it when customers find shopping with us so convenient, simple and hassle-free. We value your feedback and we’ve passed it on to the team so that we can make continuous improvements. We hope to see you again soon! The DivideBuy Team

Posted 1 year ago

“Easy to 7sw”

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Posted 1 year ago

Thank you, Russell. We love to hear when customers find shopping with us so easy! Do let us know how we can help change your 4 star to a 5 star review! We hope to see you again soon, The DivideBuy Team

Posted 1 year ago

“The process was quick and got eligibility checked in no time and approved. The customer care on we chat was very helpful and help me complete the purchase. Followed up with email which clearly explained my monthly payments. Highly recommend for ease of doing business and transparency.”

Helpful Report

Posted 1 year ago

Thank you for your review, Burhan. Communication is important to us, so we’re glad that you found our communication useful. We love it when customers find shopping with us so easy. Do let us know how we can help change your 4 star to a 5 star review! We hope to see you again soon! The DivideBuy Team

Posted 1 year ago

“Easy and quick application. Hopefully will use again for next big item.”

Helpful Report

Posted 1 year ago

Thank you for your review, Christina. This is excellent to hear! We’re pleased to have been able to assist you in placing your order with interest-free credit. Do let us know how we can help change your 4 star to a 5 star review! We hope to see you again soon, The DivideBuy Team

Posted 1 year ago

“Taking money but goods not delivered by Emma and no news whether it will ever arrive.”

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Posted 1 year ago

“Fairly straightforward to use.”

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Posted 1 year ago

Thank you for your review, Heather. We love it when customers find shopping with us simple, straight-forward, and hassle-free. Do let us know how we can help change your 4 star to a 5 star review! We hope to see you again soon! The DivideBuy Team

Posted 1 year ago

“DivideBuy made it easy for me to firstly check if I would be eligible for credit and then made getting the credit easy with a step by step approach.”

Helpful Report

Posted 1 year ago

Thank you for your review. We love it when customers find shopping with us so convenient, simple and hassle-free. Do let us know how we can help change your 4 star to a 5 star review! We hope to see you again soon! The DivideBuy Team

Posted 1 year ago

“I don’t have any Id because I sended it to dvle. If you don’t want to give me a bed give me my money back”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us a review, Hayley. We're sorry to hear about your experience. We certainly want to assist with this. So that we can do so, please contact us on our live chat facility that is accessible on our website: https://dividebuy.co.uk/help/ or send our team an email to customerservice@dividebuy.co.uk and they will be happy to help. We hope this helps. All the best, The DivideBuy Team

Posted 1 year ago

“Quick and easy to follow”

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Posted 1 year ago

Thank you for your review, Warren. We love it when customers find shopping with us so convenient, simple and hassle-free. Do let us know how we can help change your 4 star to a 5 star review! We hope to see you again soon! The DivideBuy Team

Posted 1 year ago

“Quick and easy”

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Posted 1 year ago

Thank you for your review, Graham. We love it when customers find shopping with us so convenient, simple and hassle-free. We hope to see you again soon! The DivideBuy Team

Posted 1 year ago

Author didn't leave any comments.

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Posted 1 year ago

“Found it easy to sort out.”

Helpful Report

Posted 1 year ago

Thank you for your review. We love it when customers find shopping with us so convenient, simple and hassle-free. We hope to see you again soon! The DivideBuy Team

Posted 1 year ago

“Easy initial process but will assess as the service continues”

Helpful Report

Posted 1 year ago

Thank you for your review. We love to hear when customers find shopping with us so easy! Do let us know how we can help change your 4 star to a 5 star review! We hope to see you again soon, The DivideBuy Team

Posted 1 year ago

“Service received from DivideBuy was good. They were quick & simple to deal with. It would have been more helpful to be able to pay a larger first payment / deposit thereby reducing future monthly repayments.”

Helpful Report

Posted 1 year ago

Thank you, Lisa. We’re pleased you had a hassle-free experience setting up DivideBuy and were able to use our interest-free credit to spread the cost of your purchase. Thank you for your feedback regarding deposits. We have passed this on to the relevant team so that we can make continuous improvements. Best wishes, The DivideBuy Team

Posted 1 year ago

“Very easy to navigate and a very quick service”

Helpful Report

Posted 1 year ago

Thank you, Jennifer. We love to hear when customers find shopping with us so easy! Do let us know how we can help change your 4 star to a 5 star review! We hope to see you again soon, The DivideBuy Team

Posted 1 year ago

“First-time applicant and successfully able to divide payments, with the option of paying off balance, with an offer of interest free also. Thank you!”

Helpful Report

Posted 1 year ago

Thank you, Jeanette. We’re delighted you had such a positive experience shopping with DivideBuy! Do let us know how we can help change your 4 star to a 5 star review! Take care, The DivideBuy Team

Posted 1 year ago

DivideBuy is rated 4.7 based on 3,604 reviews