DLSB Reviews

"Still waiting for a refund 3 weeks after tracking confirms they have received my parcel back. No customer service at all absolutely disgusting. Would never order from this company again. Absolute scammers."

"Received a dress with a few holes, no contact number only a email. needed the dress for a special occasion. Am still waiting on customer service to get back to me"

"Received a dress with a few holes, no contact number only a email. needed the dress for a special occasion. Am still waiting on customer service to get back to me"

"Unbelievable I've never been disappointed, for being a curvier girl \"one size\" still looks amazing on.. il defo continue to buy \u2764\ud83e\udd70"

"I purchased a pleated midi skirt which looks absolutely lovely in pictures i was really disappointed when it come with a huge black band waist that does not show in any pictures. Although you can tuck in skirt i do think it should be unnthe description!!"

"I ordered a pair of the leather look gladiator sandals, and was so happy when they arrived...however after having them less than 2 weeks (and only wearing them 3 times) they have both completely split in half across the soles.\nUpon contacting DLSB and providing photo evidence of how bad they were I was advised they were aware of a 'manufacturing fault' on this style of sandal (along with other styles), yet only offered me 40% refund.\nThe only way I could obtain a full refund was to return the faulty item, but I had already gotten rid of the box and packaging after the first wear, and have no postage label.\nI also do not have time to try and source alternative packaging and get to a post office.\nI also requested a replacement pair of shoes to be sent as an alternative to a refund, but this too was declined.\nI am unsure why I should be inconvenienced even further when they are well aware they have sent me faulty shoes in the first place.\nThe quality of the product is appauling, and their lack of assistance to rectify their error is very bad service.\nI have since saw several comments on their social media saying they too have had shoes that have split in half accross the sole (yet these comments seem to disappear).\nBe cautious when purchasing as the quality of the products may cost you more in the long run!"

"Quality shocking for the price. I've had better items off shien. Don't get me started on the customer service. Ignoring mails then blocking me cos I posted pictures of a top I bought and wore once and wash according to label instructions on a 30 cycle. Print washed off. Been told I can have partial refund. Now there not answering my messages again. Trading standards next i think."