Doggie Solutions Reviews

Name: Doggie Solutions
Address: The Distribution Centre, Victoria Road, Stoke-on-Trent, The Distribution Centre, Victoria Road, Stoke-on-Trent, Staffordshire
Rating: 4.52

4.5 Rating 5,451 Reviews

88 %

of reviewers recommend Doggie Solutions

4.5

Based on 5,451 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

1782 266667

Email:

info@doggiesolutions.co.uk

Location:

The Distribution Centre, Victoria Road, Stoke-on-Trent,
The Distribution Centre, Victoria Road, Stoke-on-Trent
Staffordshire
ST4 2HX

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Doggie Solutions 5 star review on 20th September 2025

Deb Edge

Doggie Solutions 5 star review on 11th February 2025

Linda Dunn-edwards

Doggie Solutions 5 star review on 4th December 2024

David Carroll

163

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wish I had read the review dated 28/10/16 before I ordered from this company! I spent £82 on anti bark collar. Used for the first time indoors and in our paddock it was very successful...secure etc. On the second day I went for a walk and after 10 - 15 mins noticed it was missing. THIS WAS FASTENED IN SAME WAY AS THE DAY BEFORE so I can only assume that the catch was faulty...I retraced my steps but was unable to find the collar. I telephoned the company to query if this was suitable for outside use....it was they said. I explained what had happened and they said that they had never had this problem before (REVIEWER 28/10/16 would disagree!) Somewhat condescendingly they said that if I returned it they would examine if it was faulty and if I reordered they would fit strap on securely .....it was fine the day before in our paddock! Again explained I could not find it and in fairness to dog needed to replace, asked them for a discount given the circumstances.....VERY reluctantly offered 10 % off......somewhat desultory and insulting. clearly there is a problem with these collars and like reviewer of 28/10/16 felt insulted by Doggie solutions customer services. Have now reordered elsewhere.”

Helpful Report

Posted 7 years ago

Hello, I am sorry you are unhappy with the product and service you received. I am sure it is very frustrating to lose a collar that was so new and costly. We have never had this problem before and unfortunately the review you quote on 28/10/16 is actually from a different product and collar altogether. We hope you have better success with fitting the collar on your new purchase. Kind regards, Doggie Solutions

Posted 7 years ago

“Nice size, does what it is meant to do. I would have preferred the bags to be less see through”

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Posted 7 years ago

“Beds fantastic, particularly for wet and muddy Dogs!”

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Posted 7 years ago

“I made the mistake of ordering the wrong size crate. I had no problem getting a quick refund after returning it. And was sent the replacement vey quickly. Which I am very happy with. 😄”

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Posted 7 years ago

“Reasonable prices and quick delivery.”

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Posted 7 years ago

“They refunded my money very quickly”

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Posted 7 years ago

“Quick delivery, website is very easy to use and the product is very good quality!”

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Posted 7 years ago

“Easy website to navigate, great choice and flexibility, superb fast delivery and most importantly my pup looks gorgeous in It!”

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Posted 7 years ago

“Prompt Delivery. Item as described.”

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Posted 7 years ago

“Prompt and efficient service and delivery. Great quality rawhide chews”

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Posted 7 years ago

“The cage is perfect for my Jack Russell puppy, with plenty of room for her to grow. Nice finish and sturdy without being too heavy.”

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Posted 7 years ago

“The colour came off the tag within 2 days, really disappointed with it.”

Doggie Solutions 1 star review on 2nd April 2018

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Posted 7 years ago

Hi Brenda, Sorry to hear you have had an issue with your tag. Please contact me directly on info@doggiesolutions.co.uk and we can get a replacement organised. Kind Regards, Rosie Watts - Doggie Solutions.

Posted 7 years ago

“Good quality. Arrived quickly”

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Posted 7 years ago

“It was a nice quick delivery and the price was good also my dog loves them.”

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Posted 7 years ago

“Aye buy black ones are better thanks”

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Posted 7 years ago

“Happy with doggie solutions not with Hermes the delivery company always a let down”

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Posted 7 years ago

“Good service but the rubber matting is so thin my puppy cocker spaniel ripped it to bits in seconds”

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Posted 7 years ago

“Came quickly. Was as described”

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Posted 7 years ago

“Good items but we did not receive the free poo bags despite spending the required amount.”

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Posted 7 years ago

Hi Robert, My apologies the free poo bags were missed whilst packing, I will have them dispatched out with Royal Mail tomorrow. Kind Regards, Rosie Watts- Doggie Solutions.

Posted 7 years ago

“Great value, nice quality and quick delivery. Recommended”

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Posted 7 years ago

Doggie Solutions is rated 4.5 based on 5,451 reviews