Dorothy Perkins Reviews

2.4 Rating 257 Reviews

34 %

of reviewers recommend Dorothy Perkins

2.4

Based on 257 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 52%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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About Dorothy Perkins:

At Dorothy Perkins you can buy Womens Clothing, Womens Fashion: Dresses, Maternity Clothes and Womens Shoes to buy online. The largest womenswear retailer in the UK, with over 600 stores nationwide, Dorothy Perkins has traded since 1919 and has been online with dorothyperkins.com since 1999.It offers gorgeous, up-to-the-minute fashion and the essential items of the season at affordable prices.

Visit Website

Phone:

0844 984 0261

Email:

customer.services@dorothyperkins.com

How does Dorothy Perkins deliver?

Helpful Report

(1 month ago)

Dorothy Perkins delivers items by Courier.

Helpful Report

(1 month ago)

40.00%

Industry Average

“ Dorothy Perkins I would never order from you again. Poor quality £3.99 delivery Returns fee you charged £1.99 Ripoff company. ”

- Anonymous

“ My order for next day delivery has not turned up ??? Just checked tracking history, which states order despatched, 2 mins later it states order on its way back to sender ??? Wish I’d read reviews before I purchased and paid for anything !!! Will never order again 🤬 ”

- Anonymous

“ Delivery.Ordered the day before queens jubilee they accepted online next day delivery at £5.95 no mention it was impossible,i received my package 5 days later no refund on extra postage paid a total rip off. ”

- Anonymous

Dorothy Perkins Reviews

Delivery - Slow