Dotmaison Reviews

Name: Dotmaison
Rating: 4.81

4.8 Rating 2,112 Reviews

96 %

of reviewers recommend Dotmaison

4.8

Based on 2,112 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Dotmaison:

Dotmaison.com is a visually rich and exciting website that opens the door to breathtaking home furnishings to everyone with a computer! It has never been easier to browse the collections of the worlds leading home brands with designs inspired straight from the catwalks of London, New York, Milan and Paris.
Our product offering ranges from bedding and towels, kitchenware, tableware, giftware and lots more!

Visit Website

Phone:

01889 578457

Email:

customerteam@dotmaison.com

Location:

Unit 2 Trent Business Park, Power Station Road, Rugeley
WS15 2WB

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Dotmaison 5 star review on 30th May 2024

Anonymous

Dotmaison 5 star review on 27th February 2024

Anna Crockard

Dotmaison 5 star review on 16th February 2024

Anita Snell

Dotmaison 5 star review on 11th January 2024

Mrs. Ewa Szymankiewicz

Dotmaison 5 star review on 13th December 2023

Alison Caron

Dotmaison 5 star review on 11th October 2023

Shilpa Desai

Dotmaison 5 star review on 22nd August 2023

Dawn Ridgley

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Muita satisfies a. Entrega antes do Esperanto.”

Helpful Report

Posted 11 months ago

“Excellent product at a very reasonable price, spot on delivery, very pleased”

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Posted 11 months ago

“very speedy delivery and really well packed. Fabulous lamp.”

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Posted 11 months ago

“Great choice of equity goods and quick delivery.”

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Posted 11 months ago

“I wanted to replace a Bluebellgray pillowcase. I was able to chat on line to a very helpful person who helped identify the pattern and provided a link so that I could order new pillowcases separately.”

Helpful Report

Posted 1 year ago

Nicola, Thank you for your positive review! We're glad to hear our customer team helped you promptly. We appreciate your support and look forward to serving you again. Dotmaison Customer Team

Posted 11 months ago

“Good service, on time, lovely product”

Helpful Report

Posted 1 year ago

“I ordered a set of 6 mugs from Dotmaison; on arrival one had a very slight flaw, but there was no hassle in sending this one back, and getting a replacement for it very quickly. Highly recommend Dotmaison.”

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Posted 1 year ago

Kerry, Thank you so much for taking the time to leave us a wonderful 5-star rating! We greatly appreciate your support and are thrilled to hear that you had such a fantastic experience with Dotmaison. We look forward to serving you again in the future! Jessica Dotmaison Customer Team

Posted 11 months ago

“Efficient and well priced”

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Posted 1 year ago

Jane, Thank you for your positive review! We appreciate your support and look forward to serving you again. Dotmaison Customer Team

Posted 11 months ago

“I am so pleased with my order. It was really well packed and a great service. I would definitely recommend this company in my view first class. Thank you”

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Posted 1 year ago

“Prompt delivery and well packed”

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Posted 1 year ago

“I was so happy to find the tie backs to match my curtains, thank you for stocking these as no-one near me did. Quick dispatch too, great all round service”

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Posted 1 year ago

Thank you so much for taking the time to leave us a wonderful 5-star rating! We greatly appreciate your support and are thrilled to hear that you had such a fantastic experience with Dotmaison. We look forward to serving you again in the future! Warm regards, Jessica Dotmaison Team

Posted 11 months ago

“A great Company to do business with, best quality and best prices”

Helpful Report

Posted 1 year ago

Thank you for your positive review! We appreciate your support and look forward to serving you again. Dotmaison Customer Team

Posted 11 months ago

“Customer service were incredibly helpful in sorting a delivery error, they went above and beyond to ensure I was updated and supported throughout the process. 5 stars from me!”

Helpful Report

Posted 1 year ago

Thank you for your positive review highlighting our customer service. We're delighted to have met your expectations. We appreciate your support and look forward to serving you again soon. Dotmaison Customer Team

Posted 11 months ago

“Wanted to replace my MM Linen bedding and Dotmaison had an offer so was by far the best price. Order arrived as described and within a few days.”

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Posted 1 year ago

“Excellent company Prompt delivery Beautiful product”

Helpful Report

Posted 1 year ago

Thank you for your positive review! We're delighted to have met your expectations. We appreciate your support and look forward to serving you again. Dotmaison Customer Team

Posted 11 months ago

“I was about to buy my glasses in John Lewis and Dotmaison offered a better price and no delivery charge, so I changed my mind. The service was excellent and I shall certainly use them again.”

Helpful Report

Posted 1 year ago

“Amazing products and aesthetically pleasing too!”

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Posted 1 year ago

Amelia, Thank you for your review. We are so glad you like our products and we hope to see you again soon! Jessica Dotmaison Customer Team

Posted 11 months ago

“GREAT WEBSITE WITH LOTS OF GOOD QUALITY ITEMS”

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Posted 1 year ago

Thank you for your positive review! We appreciate your support and look forward to serving you again. Dotmaison Customer Team

Posted 11 months ago

“I can't fault the customer service for refunding my product so promptly, that at first i did not recieve”

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Posted 1 year ago

Thank you for your positive review! We appreciate your support and look forward to serving you again. Dotmaison Customer Team

Posted 11 months ago

“Great service and great price! Would definitely purchase from you again”

Helpful Report

Posted 1 year ago

Thank you for your positive review! We appreciate your support and look forward to serving you again. Dotmaison Customer Team

Posted 11 months ago

Dotmaison is rated 4.8 based on 2,112 reviews