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Dotmaison Reviews

4.8 Rating 2,112 Reviews
96 %
of reviewers recommend Dotmaison
Company Reviews Product Reviews
2,361
 Questions Metrics Info
4.8
Based on 2,112 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Dotmaison Reviews

About Dotmaison:

Dotmaison.com is a visually rich and exciting website that opens the door to breathtaking home furnishings to everyone with a computer! It has never been easier to browse the collections of the worlds leading home brands with designs inspired straight from the catwalks of London, New York, Milan and Paris.
Our product offering ranges from bedding and towels, kitchenware, tableware, giftware and lots more!

Visit Website

Phone:

01889 578457

Email:

customerteam@dotmaison.com

Location:

Unit 2 Trent Business Park, Power Station Road, Rugeley
WS15 2WB

Write Your review

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Sallie Phillips
Verified Buyer
“Took quite a while to decide on buying this bedding to match our Voyage Maison curtains. Not cheap but worth the money actually, as very good quality, soft and vibrant duvet cover. Will buy a cheaper set of bedding to use as 2nd best though so as not to wear it out! Very pleased with my purchase and delivery.”
Helpful Report
Posted 1 year ago
Thank you so much for taking the time to leave such a wonderful review! Your satisfaction is our top priority, and we're glad we could meet your expectations. We truly appreciate your support and loyalty. Looking forward to the opportunity to serve you again in the future! Warm regards, Dotmaison Customer Team
Posted 1 year ago
Miss Katy Earnshaw
Verified Buyer
“Fantastic service received. Item was a lot cheaper than other places online. I got lots of notifications to keep me posted about the item and when it would arrive and it was well packaged. Will order from here again. Thank you :)”
Helpful Report
Posted 1 year ago
Thank you for your positive review! We appreciate your support and look forward to serving you again. Dotmaison Customer Team
Posted 1 year ago
Philippa Linton
Verified Buyer
“My items were as described and well packaged. Due to my mistake, giving an incorrect post code, my items were late but Dotmaison got my items to me safely.”
Helpful Report
Posted 1 year ago
Jennifer Turner
Verified Buyer
“Orla Kiely cake tins bought for my daughters birthday present. One was damaged on arrival but was promptly replaced by yourselves. Excellent customer service.”
Helpful Report
Posted 1 year ago
Jennifer, Thank you for your positive review. Your satisfaction is our top priority, and we're glad we resolved your issue promptly. We appreciate your support and look forward to serving you again. Dotmaison Customer Team
Posted 1 year ago
Hazel Jones
Verified Buyer
“First time I had used this Website & I was very impressed. No hassle, quick delivery & very happy with my purchase. Will definitely use Dotmaison in the future.”
Helpful Report
Posted 1 year ago
Hazel, Thank you for your positive review highlighting our prompt shipping! We're delighted to have met your expectations. We appreciate your support and look forward to serving you again. Dotmaison Customer Team
Posted 1 year ago
Lynda Pargeter
Verified Buyer
“Arrived on time happy with the service I received”
Helpful Report
Posted 1 year ago
Lynda, Thank you for your 5 star review. We look forward to welcoming you back in the future. Dotmaison Customer Team
Posted 1 year ago
Cameron Burns-Hunter
Verified Buyer
“All went fine, no probs at all.”
Helpful Report
Posted 1 year ago
Cameron, Thank you so much for taking the time to leave a review! We appreciate your support and look forward to serving you again. Dotmaison Customer Team
Posted 1 year ago
Anonymous
Verified Buyer
“excellent value great item”
Helpful Report
Posted 1 year ago
Thank you for your positive review! We appreciate your support and look forward to serving you again. Dotmaison Customer Team
Posted 1 year ago
Anonymous
Verified Buyer
“Order and delivery smooth and easy Product packed very well Cheaper than other websites”
Helpful Report
Posted 1 year ago
Thank you for your positive review! We appreciate your support and look forward to serving you again. Dotmaison Customer Team
Posted 1 year ago
Elaine Wilson
Verified Buyer
“Fantastic company speedy delivery and great prices . Highly recommend”
Helpful Report
Posted 1 year ago
Elaine, We're thrilled to hear that your item arrived promptly. Looking forward to serving you again in the future! Warm regards, Dotmaison Customer Team
Posted 1 year ago
David Roe
Verified Buyer
“Products available that couldn't be found elsewhere. Prompt dispatch and quick delivery. Recommended.”
Helpful Report
Posted 1 year ago
David, Thank you for your positive review highlighting our prompt shipping! We're delighted to have met your expectations. We appreciate your support and look forward to serving you again. Dotmaison Customer Team
Posted 1 year ago
Sharon Murray
Verified Buyer
“Excellent delivery time, beautiful bedding as described, appropriately packed”
Helpful Report
Posted 1 year ago
Thank you for your positive review! We're delighted to have met your expectations. We appreciate your support and look forward to serving you again. Dotmaison Customer Team
Posted 1 year ago
Anonymous
Verified Buyer
“Exactly what I wanted at a good price, delivered promptly.”
Helpful Report
Posted 1 year ago
Thank you for your positive review highlighting our prompt shipping! We're delighted to have met your expectations. We appreciate your support and look forward to serving you again. Dotmaison Customer Team
Posted 1 year ago
John John
Verified Buyer
“Good product, good price, quick delivery.”
Helpful Report
Posted 1 year ago
Thank you for your positive review! We appreciate your support and look forward to serving you again. Dotmaison Customer Team
Posted 1 year ago
Gayle Hunte
Verified Buyer
“Love my foot stool it's perfect , love all your furniture and accessories.”
Helpful Report
Posted 1 year ago
Gayle, Thank you for your positive review! We appreciate your support and look forward to serving you again. Dotmaison Customer Team
Posted 1 year ago
Jennifer Hopkins
Verified Buyer
“I have bought five pairs of curtains from Dotmaison, all of which have been at a very competitive price. The delivery was excellent. All in all a truly wonderful company.”
Helpful Report
Posted 1 year ago
Jennifer, Thank you for your continued support and for your positive review! We appreciate your support and look forward to serving you again. Dotmaison Customer Team
Posted 1 year ago
Hilary Best
Verified Buyer
“The order was delayed but I was informed and had good service. The colours were not what I wanted, so I returned. All went well. Expecting my refund in a couple of weeks.”
Helpful Report
Posted 1 year ago
Hilary, Thank you for your positive review! We appreciate your support and look forward to serving you again. Dotmaison Customer Team
Posted 1 year ago
Anna Crockard
Verified Buyer
“Fast delivery, lovely product!”
Dotmaison 5 star review on 27th February 2024
Helpful Report
Posted 1 year ago
Anna, Thank you for your positive review! the Printworks Photo Album looks lovely in your home. We appreciate your support and look forward to serving you again. Dotmaison Customer Team
Posted 1 year ago
Alison Oxtoby
Verified Buyer
“Very efficient delivery etc”
Helpful Report
Posted 1 year ago
Gillian Webb
Verified Buyer
“Had tried to purchase a particular patterned curtain from a well known departmental store, then found Dotmaison on line. Brilliant. Order went through easily, delivered quickly and I'm absolutely delighted with them. Also they were cheaper by quite a substantial amount. Highly recommend. I will definitely order from you again. Thank you. Gilly Webb”
Helpful Report
Posted 1 year ago
Gillian, Thank you for your positive review highlighting our prompt shipping! We're delighted to have met your expectations. We appreciate your support and look forward to serving you again. Dotmaison Customer Team
Posted 1 year ago
Dotmaison is rated 4.8 based on 2,112 reviews
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