Dotmaison Reviews

Name: Dotmaison
Rating: 4.81

4.8 Rating 2,112 Reviews

96 %

of reviewers recommend Dotmaison

4.8

Based on 2,112 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Dotmaison:

Dotmaison.com is a visually rich and exciting website that opens the door to breathtaking home furnishings to everyone with a computer! It has never been easier to browse the collections of the worlds leading home brands with designs inspired straight from the catwalks of London, New York, Milan and Paris.
Our product offering ranges from bedding and towels, kitchenware, tableware, giftware and lots more!

Visit Website

Phone:

01889 578457

Email:

customerteam@dotmaison.com

Location:

Unit 2 Trent Business Park, Power Station Road, Rugeley
WS15 2WB

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Dotmaison 5 star review on 30th May 2024

Anonymous

Dotmaison 5 star review on 27th February 2024

Anna Crockard

Dotmaison 5 star review on 16th February 2024

Anita Snell

Dotmaison 5 star review on 11th January 2024

Mrs. Ewa Szymankiewicz

Dotmaison 5 star review on 13th December 2023

Alison Caron

Dotmaison 5 star review on 11th October 2023

Shilpa Desai

Dotmaison 5 star review on 22nd August 2023

Dawn Ridgley

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Varied choice of Branded and unusual products at cost effective prices. 1st Class delivery, items ordered always arrive on time.”

Helpful Report

Posted 1 year ago

Dear Maria, Thank you so much for giving Dotmaison a fabulous 5-star rating! We greatly appreciate your kind words and continued support as a loyal customer. We are delighted to hear that you have found our varied choice of branded and unusual products at cost-effective prices to be satisfying. Our team takes great pride in curating a diverse selection, ensuring that there's something for everyone's taste and style. Once again, thank you for your loyalty and for taking the time to share your positive feedback. We look forward to serving you again in the future. Kind regards, Dotmaison Customer Team

Posted 1 year ago

“I was just about to press pay on another website for my purchase and up popped dotmaison. I was so pleased I decided to buy with them as I saved over £30 for the 2 identical duvet sets I purchased. I ordered them on a weekend evening and they arrived literally 2 days later. Excellent service. I will be returning.”

Helpful Report

Posted 1 year ago

Thank you so much for your fantastic 5-star rating of Dotmaison! We are thrilled to hear that you had such a positive experience shopping with us. We are delighted that our timely arrival of your order exceeded your expectations. At Dotmaison, we strive to provide excellent service to our valued customers, and we are thrilled that we were able to save you over £30 on your purchase of the duvet sets. We greatly appreciate your support and we look forward to welcoming you back as a returning customer. If there is anything else we can assist you with, please don't hesitate to reach out to our team. Once again, thank you for choosing Dotmaison! Dotmaison Customer Team

Posted 1 year ago

“The cushions arrived very promptly and I am really pleased with my purchase. They look lovely on my new sofas.”

Helpful Report

Posted 1 year ago

Dear Karen,Thank you so much for giving Dotmaison a 5-star rating! We truly appreciate your kind words and are thrilled to hear that you are pleased with your purchase. We're delighted to know that the cushions arrived promptly and that they've added a lovely touch to your new sofas. Your satisfaction is our utmost priority, and we're glad we could meet your expectations. If you have any more feedback or need assistance in the future, please don't hesitate to reach out. We're always here to help! Dotmaison Customer Team

Posted 1 year ago

“Quick service, great quality products.”

Helpful Report

Posted 1 year ago

“Beautiful children’s toys, children really do adore them. Greta service, delivery as stated.”

Helpful Report

Posted 1 year ago

“Great product & service.”

Helpful Report

Posted 1 year ago

“Speedy delivery and item was perfect!”

Helpful Report

Posted 1 year ago

“Lovely mugs arrived safely and promptly. Well packaged. Thank you.”

Helpful Report

Posted 1 year ago

Thank you for your positive review! We appreciate your support and look forward to serving you again. Dotmaison Customer Team

Posted 1 year ago

“Great Service! I am very pleased with Dotmaison and i am loving my new table :)”

Helpful Report

Posted 1 year ago

Thank you for your positive review! We appreciate your support and look forward to serving you again. Dotmaison Customer Team

Posted 1 year ago

“Great customer service! When the doll house arrived I found that one item was missing. I contacted them and they went through great effort to send me the missing item. Much appreciated.”

Helpful Report

Posted 1 year ago

Hi Hilko, Thank you so much for giving Dotmaison a 5-star rating! We truly value your support and are thrilled to hear that you had a great shopping experience with us. We appreciate your patience and understanding throughout the process, and we're glad we could resolve the issue by sending you the missing item. If you have any further questions or need any assistance in the future, please don't hesitate to reach out. Thank you once again for your kind words, and we look forward to serving you again in the future! Dotmaison Customer Team

Posted 1 year ago

“Very pleased with your quick and efficient delivery. Will definitely use again.”

Helpful Report

Posted 1 year ago

Thank you for your positive review! We appreciate your support and look forward to serving you again. Dotmaison Customer Team

Posted 1 year ago

“Beautiful mohair throw in just the right colours. Given as gift for Xmas and very well received.”

Helpful Report

Posted 1 year ago

Thank you for your positive review! We appreciate your support and look forward to serving you again. Dotmaison Customer Team

Posted 1 year ago

“Very speedy delivery and great product”

Helpful Report

Posted 1 year ago

Thank you for your positive review highlighting our prompt shipping! We're delighted to have met your expectations. We appreciate your support and look forward to serving you again. Dotmaison Customer Team

Posted 1 year ago

“Beautiful elegant chess board and pieces and exceptionally fast delivery. Love it!”

Helpful Report

Posted 1 year ago

Thank you for your positive review! We appreciate your support and look forward to serving you again. Dotmaison Customer Team

Posted 1 year ago

“Great candle at a great price”

Helpful Report

Posted 1 year ago

Hi Penny, Thank you for your positive review! We appreciate your support and look forward to serving you again. Dotmaison Customer Team

Posted 1 year ago

“Fabulous transaction”

Helpful Report

Posted 1 year ago

Thank you for your positive review! We appreciate your support and look forward to serving you again. Dotmaison Customer Team

Posted 1 year ago

“Really pleased with the Orla Keily cake tins. Order arrived well packaged and fast delivery.”

Helpful Report

Posted 1 year ago

“Fast delivery, exceptional service”

Helpful Report

Posted 1 year ago

“I highly recommend dotmaison for fun and original gifts. My international order was sent quickly and communication was top notch. Thank you!”

Helpful Report

Posted 1 year ago

“The website was recommended to me by my Daughter in Law as a good place to order some wooden gifts for my Grandson. I found the items she had suggested easily & followed the simple ordering process. I received my order promptly & it was well wrapped. Would recommend.”

Helpful Report

Posted 1 year ago

Dotmaison is rated 4.8 based on 2,112 reviews