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Dotmaison Reviews

4.8 Rating 2,112 Reviews
96 %
of reviewers recommend Dotmaison
Company Reviews Product Reviews
2,361
 Questions Metrics Info
4.8
Based on 2,112 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Dotmaison Reviews

About Dotmaison:

Dotmaison.com is a visually rich and exciting website that opens the door to breathtaking home furnishings to everyone with a computer! It has never been easier to browse the collections of the worlds leading home brands with designs inspired straight from the catwalks of London, New York, Milan and Paris.
Our product offering ranges from bedding and towels, kitchenware, tableware, giftware and lots more!

Visit Website

Phone:

01889 578457

Email:

customerteam@dotmaison.com

Location:

Unit 2 Trent Business Park, Power Station Road, Rugeley
WS15 2WB

Write Your review

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Laura Green
Verified Buyer
“Great product and speedy delivery thank you 😊”
Helpful Report
Posted 5 years ago
Great to hear that you love your new product Laura! And received such quick delivery! Many thanks, Domtaison Customer Team.
Posted 5 years ago
Janet Hornibrook
Verified Buyer
“Recently purchased some glass tumblers from Dotmaison. fantastic speedy delivery,excellently packaged, absolutely love the Tumblers. Would definitely recommend and use again.”
Helpful Report
Posted 5 years ago
Thank you for saying you would recommend us Janet! We are so pleased to hear that you love your new tumblers! Many thanks, Dotmaison Customer Team.
Posted 5 years ago
Sophia Moss
Verified Buyer
“Great product, easy ordering and quick delivery!”
Helpful Report
Posted 5 years ago
Great to hear that the ordering process was smooth for you Sophia! We hope you purchase from us again soon! Many thanks, Dotmaison Customer Team.
Posted 5 years ago
Annette Mccolgan
Verified Buyer
“Arrived withon a few of days. As ordeed.”
Helpful Report
Posted 5 years ago
We are pleased to hear that your order was delivered to you so quickly Annette! We look forward to your next purchase! Many thanks, Dotmaison Customer Team.
Posted 5 years ago
Diana Mclean
Verified Buyer
“Great product. Great service”
Helpful Report
Posted 5 years ago
Glad to hear that you received excellent service from our team Diana and that you love your order! Many thanks, Dotmaison Customer Team.
Posted 5 years ago
Sheri Bowditch
Verified Buyer
“Love my purchases”
Helpful Report
Posted 5 years ago
Abby Adams
Verified Buyer
“Wonderful quick service. My wash bag arrived when expected and is beautiful. Very happy with the service! Thank you Dotmaison”
Helpful Report
Posted 5 years ago
Judith Whatley-Hobbs
Verified Buyer
“Excellent service. Beautiful curtains and bedcovers arrived quickly.”
Helpful Report
Posted 5 years ago
Olivia Silk
Verified Buyer
“Always a great experience shopping with Dotmaison!”
Helpful Report
Posted 5 years ago
Thank you Olivia for your review and for being a returning customer to us! Many thanks, Dotmaison Customer Team.
Posted 5 years ago
Dilys Tudor
Verified Buyer
“I had to send the duvet cover back as the colour wasn't as expected,I contacted customer services and they couldn't have been more helpful., I had a full refund straight away ,really wonderful company.”
Helpful Report
Posted 5 years ago
Dilys, we are pleased to hear that you received great Customer Service from our team regarding your order! Your comments will be passed on to the team. Many Thanks, Dotmaison Customer Team
Posted 5 years ago
Christine Hart
Verified Buyer
“Delighted with goods we ordered and delivery was very prompt”
Helpful Report
Posted 5 years ago
We hope you love your new Mepal items Christine! Very pleased to hear that your order was delivered promptly! Many thanks, Dotmaison Customer Team.
Posted 5 years ago
Margaret Scraton
Verified Buyer
“Excellent service. Packed beautifully.”
Helpful Report
Posted 5 years ago
Thank you Margaret, we are happy to hear that your order was packaged safely and wonderfully! Many thanks, Dotmaison Customer Team.
Posted 5 years ago
JULIE COOK
Verified Buyer
“Delighted with what I ordered and the speed in which it was delivered”
Helpful Report
Posted 5 years ago
Fantastic news Julie that your order arrived to you so quickly! Enjoy your new items! Many thanks, Dotmaison Customer Team.
Posted 5 years ago
Mrs Julie Castleman
Verified Buyer
“Great service, quick and efficient! I love my new lamp.”
Helpful Report
Posted 5 years ago
Thank you Julie! We are happy to hear that you love your new Seletti lamp! Many thanks, Dotmaison Customer Team.
Posted 5 years ago
Ayesha Griffin
Verified Buyer
“Quick delivery and well packaged item”
Helpful Report
Posted 5 years ago
Emma McKinnon
Verified Buyer
“Wonderful service. Go to speak to real people without any wait time on telephone. Person was extremely friendly and helpful. Thoroughly recommend.”
Helpful Report
Posted 5 years ago
Meg Rosoff
Verified Buyer
“Great website, wonderful product, good prices. Very impressed with the service.”
Helpful Report
Posted 5 years ago
Emilie Chai
Verified Buyer
“Excellent service and Amazing products.Very pleased.Many thanks.”
Helpful Report
Posted 5 years ago
Sandra Wride
Verified Buyer
“When I had a query about the product that I was interested in, the live chat feature was brilliant - to the point that the person on the other end went to the warehouse to investigate my query. I then quickly received exactly the curtains I had hoped for - and saved myself over £200 by not making them myself using the same fabric! I shall definitely use Dotmaison again!”
Helpful Report
Posted 5 years ago
Karen Atkinson
Verified Buyer
“Brilliant service and very helpful would like to thank James for all his help”
Helpful Report
Posted 5 years ago
Dotmaison is rated 4.8 based on 2,112 reviews
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