Dotmaison Reviews

Name: Dotmaison
Rating: 4.81

4.8 Rating 2,112 Reviews

96 %

of reviewers recommend Dotmaison

4.8

Based on 2,112 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Dotmaison:

Dotmaison.com is a visually rich and exciting website that opens the door to breathtaking home furnishings to everyone with a computer! It has never been easier to browse the collections of the worlds leading home brands with designs inspired straight from the catwalks of London, New York, Milan and Paris.
Our product offering ranges from bedding and towels, kitchenware, tableware, giftware and lots more!

Visit Website

Phone:

01889 578457

Email:

customerteam@dotmaison.com

Location:

Unit 2 Trent Business Park, Power Station Road, Rugeley
WS15 2WB

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Dotmaison 5 star review on 30th May 2024

Anonymous

Dotmaison 5 star review on 27th February 2024

Anna Crockard

Dotmaison 5 star review on 16th February 2024

Anita Snell

Dotmaison 5 star review on 11th January 2024

Mrs. Ewa Szymankiewicz

Dotmaison 5 star review on 13th December 2023

Alison Caron

Dotmaison 5 star review on 11th October 2023

Shilpa Desai

Dotmaison 5 star review on 22nd August 2023

Dawn Ridgley

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product and fast delivery”

Helpful Report

Posted 5 years ago

Thank you for your lovely review! We look forward to your next purchase. Many Thanks, Dotmaison Customer Team.

Posted 5 years ago

“Quick. Good quality.”

Helpful Report

Posted 5 years ago

Thank you Abigail, we are pleased that your order arrived quickly! We look forward to your next purchase. Many Thanks, Dotmaison Customer Team.

Posted 5 years ago

“The transaction and shipping to Australia was so quick. It took one week for my parcel to arrive. Quicker than some of the deliveries within Australia. Thank you so much. Highly recommend!!”

Helpful Report

Posted 5 years ago

Great to hear that your parcel arrived in Australia Pamela! We hope you love your Ted Baker product! We look forward to your next purchase. Many Thanks, Dotmaison Customer Team.

Posted 5 years ago

“Lovely product and good value!”

Helpful Report

Posted 5 years ago

Glad you love your Ted Baker bedding Jane! We look forward to your next purchase. Many Thanks, Dotmaison Customer Team.

Posted 5 years ago

“Fast, prompt service”

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Posted 5 years ago

Glad to hear that you received great service from us Shemin! We look forward to your next purchase. Many Thanks, Dotmaison Customer Team.

Posted 5 years ago

“Best price I found for the product I wanted.! Prompt response to a query I made Well packaged parcel arrived by predicted date”

Helpful Report

Posted 5 years ago

We are pleased to hear that you received a prompt response from our Customer Service Team regarding your order Suzanne! We look forward to your next purchase. Many Thanks, Dotmaison Customer Team.

Posted 5 years ago

“Brilliant loved the storage!”

Helpful Report

Posted 5 years ago

Thank you Amandeep, we are happy to hear that you love your storage containers! We look forward to your next purchase. Many Thanks, Dotmaison Customer Team.

Posted 5 years ago

“Very pleased with my purchase. Excellent product,service and delivery. Thoroughly recommend the company.”

Helpful Report

Posted 5 years ago

Thank you for saying you would recommend our company Adeline! We look forward to your next purchase. Many Thanks, Dotmaison Customer Team.

Posted 5 years ago

“Fabulous quality bed linen at a very competitive price. Speedy delivery too!”

Helpful Report

Posted 5 years ago

We are glad that you were able to purchase our Orla Kiely bedding at a competitive price Anita! We look forward to your next purchase. Many Thanks, Dotmaison Customer Team.

Posted 5 years ago

“Lovely service and fast delivery”

Helpful Report

Posted 5 years ago

Tasneem, great news that you received your order quickly! We look forward to your next purchase. Many Thanks, Dotmaison Customer Team.

Posted 5 years ago

“the help was excellent”

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Posted 5 years ago

Glad that we could help Valerie! We look forward to your next purchase. Many Thanks, Dotmaison Customer Team.

Posted 5 years ago

“Great choices and fast delivery”

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Posted 5 years ago

Thank you Elizabeth for your kind words. Glad that your order arrived to you quickly! We look forward to your next purchase. Many Thanks, Dotmaison Customer Team.

Posted 5 years ago

“Excellent product well packaged certainly no risk of breakages , will definitely recommend to colleagues and use service again.”

Helpful Report

Posted 5 years ago

Thank you for being a recurring customer Tracey! We are glad that you love our Repeat Repeat mugs! We look forward to your next purchase. Many Thanks, Dotmaison Customer Team.

Posted 5 years ago

“Item received promptly, beautifully and carefully packed. Very happy customer”

Helpful Report

Posted 5 years ago

Thank you Lesley-Ann, we are pleased to hear that your order arrived quickly and securely! We look forward to your next purchase. Many Thanks, Dotmaison Customer Team.

Posted 5 years ago

“Excellent service good quality good”

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Posted 5 years ago

Thank you for your lovely review Anne! We look forward to your next purchase. Many Thanks, Dotmaison Customer Team.

Posted 5 years ago

“Quick delivery of the item and very well packaged. The product was of good quality and priced well. My only suggestion of improvement would be the option of free return delivery, it would encourage online buyers to be able to choose the correct colour /style etc by ordering more than is required and returning the items not quite fit for purpose. It is very difficult to understand the actual colour and quality of something without actually seeing and feeling it. Thank you”

Helpful Report

Posted 5 years ago

Maria, thank you for your feedback regarding our returns! We are always looking for ways to improve, so your feedback will be passed on to the relevant person. We look forward to your next purchase. Many Thanks, Dotmaison Customer Team.

Posted 5 years ago

“Lovely containers. Does the job and customer service excellent. One of the lids arrived cracked and as soon as I contacted customer services it was sorted out immediately with no fuss. Keep up the good work. Would definitely recommend.”

Helpful Report

Posted 5 years ago

Thank you Theresa, we are glad that we could replace the lid and resolve this issue for you! We look forward to your next purchase. Many Thanks, Dotmaison Customer Team.

Posted 5 years ago

“Quality product, fabulous price!”

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Posted 5 years ago

Thank you for your lovely review! We look forward to your next purchase. Many Thanks, Dotmaison Customer Team.

Posted 5 years ago

“Really pleased with service and products - would use again”

Helpful Report

Posted 5 years ago

Thank you for your kind words Kelly, glad to hear that you are pleased with our service! We look forward to your next purchase. Many Thanks, Dotmaison Customer Team.

Posted 5 years ago

“Items arrived on time, as described, and a far better price than I had found elsewhere.”

Helpful Report

Posted 5 years ago

Glad to hear that your order arrived to you quickly and it was as described! We look forward to your next purchase. Many Thanks, Dotmaison Customer Team.

Posted 5 years ago

Dotmaison is rated 4.8 based on 2,112 reviews