DPF Specialist Reviews

Name: DPF Specialist
Address: 67 Cuxton Road Rochester Kent ME2 2BZ, Kent
Rating: 4.22

4.2 Rating 119 Reviews

81 %

of reviewers recommend DPF Specialist

Company Reviews

Questions

Metrics

4.2

Based on 119 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

02070961034

Email:

info@dpfspecialist.co.uk

Location:

67 Cuxton Road Rochester Kent ME2 2BZ
Kent
ME2 2BZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“DO NOT USE THIS COMPANY SERVICE THEY JUST ROBBING THE PEOPLE”

Helpful Report

Posted 4 months ago

“DO NOT USE! I have an Amarok V6 which had a DPF issue. Spoke with these guys which seemed to have all the solutions. Unfortunately this wasn't the case. Had the dpf cleaned, engine light gone. Great, paid up and off they trotted. Few hours later the engine light is back on. Phoned them up and they arranged to come out with a part to fix the problem. I had to pay £500.00 to get the part upfront. they booked me in for the following week, only to not turn up. I had to contact them to find out where they were, the response I had was sorry the part didn't turn up so they didn't bother coming. Great, thanks for letting me know. Rebooked for the following week. Guess what, no show. Contacted yet again to find out that they weren't coming. No phone call to let me know just sat waiting. So I have now cancelled and still waiting for my refund. Lost two days of work and time to be let down.”

Helpful Report

Posted 7 months ago

“This DPF SPECIALIST is rubbish I paid £364 to clean my clogged DPF FILTER, their service is not good my experience with this company is rubbish . They can't reset my dashboard error light. The engineer suggested that I take it to the Toyota Dealer because they don't have the ability to reset the fault. I went to Toyota to reset the dashboard light DPF fault I paid £144. Don't trust this DPF SPECIALIST, it's a waste of money, this company is garbage.”

Helpful Report

Posted 9 months ago

“I urge caution to anyone considering this company's services. My recent experience with them, despite paying a premium, was deeply unsatisfactory. The lack of attention to crucial details I provided and the failure to address issues under warranty have been major disappointments. I feel misled by their promises and left with unresolved problems, despite the high cost. This experience has raised serious doubts about their integrity and commitment to customer satisfaction. I would advise others to think twice before using their services based on my experience.”

Helpful Report

Posted 1 year ago

“Poor service, massively over priced and have ripped me off twice now have my van in a garage due to there lack of knowledge and care and charged me more than twice what it should cost, Charged £1000 for New filter 2 years later needed cleaning and charged £400 then for it to break down 5 minutes into running with no further help trying to blame glow plugs now in a garage awaiting further repairs utterly useless company DO NOT USE”

Helpful Report

Posted 1 year ago

“Great service, car running son much better, engineer Lee was knowledgeable I would highly recommend this company to anyone who has a problem with DPF issues.”

Helpful Report

Posted 1 year ago

“Great service”

Helpful Report

Posted 1 year ago

“Do not waste your money they are useless don't do it properly”

Helpful Report

Posted 2 years ago

“£350 wasted said it was clean only to find out by my local garage it's blocked solid and needed replacing”

Helpful Report

Posted 2 years ago

“I DON’T recommend this company at all. This is without doubt the WORST company I’ve ever dealt with. They lie constantly and fob you off with excuse after excuse. They have left me with nothing and wouldn’t give back the so called call out fee for ten minutes work. I’ve been off (self employed) for two weeks waiting for this so called company to turn up and repair my vehicle. Excuse after excuse after excuse. As a self employed taxi driver this company has practically ruined me. If you have money and time to throw away then this company is for you. I recommend you do not touch it with a bar pole!”

Helpful Report

Posted 2 years ago

“No stars at all, charge 120£ just for coming and telling me that I got issues with DPF ,I already knew it,I called DPF specialist as I knew already I got issues,they said they can't clean, 120£ for nothing, do not bother, go to local Halford centre it will be 50£ for diagnostic, scammers”

Helpful Report

Posted 2 years ago

“Dpf light came on my Ford Fiesta, Ray came out to my vehicle the next day and solved my issue! No problems since. Driving as good as new! ☺️”

Helpful Report

Posted 2 years ago

“Engineer came out but couldn't solve the problem for me, but he was so sorry and so apologetic. He was such a lovely engineer and put me in touch with someone who could solve the issue for me roadside!”

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Posted 2 years ago

“Fixed my car in no time!”

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Posted 2 years ago

“I am a single parent, and I need my car to get to work and drop my children to school. They came out next day and solved my problem for me!”

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Posted 2 years ago

“Fitted a DPF Pressure Sensor within 24 hours! So quick”

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Posted 2 years ago

“Fixed my car in no time at all and made it look super easy! My other half wouldn't have been able to do that!”

Helpful Report

Posted 2 years ago

“Brilliant customer service, brilliant clean. thank you so muh”

Helpful Report

Posted 2 years ago

“Engineer came out to my vehicle and unfortunately it wasn't a DPF problem, it was actually my turbo. They advised me to come down to the workshop, I thought this was so handy! DPF SPECIALISTS can do so much more than just clean a DPF.”

Helpful Report

Posted 2 years ago

“Answered the phone so quickly, got me booked in the same day! Amazing price.”

Helpful Report

Posted 2 years ago

DPF Specialist is rated 4.2 based on 119 reviews