Dr Fertility Reviews

Name: Dr Fertility
Rating: 4.68

4.7 Rating 1,512 Reviews

92 %

of reviewers recommend Dr Fertility

4.7

Based on 1,512 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Email:

info@drfertility.co.uk

Location:

8 Hayescroft Gardens, ,
M20 2AA

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Dr Fertility 5 star review on 20th September 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery. Easy to use (obviously!) Let's see if it works! 🤞”

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Posted 7 years ago

Thank you for your review. We wish you lots of luck on your fertility journey xx

Posted 7 years ago

“For ordering the product to recieving it you guys were amazing! I live on a small island and it usually takes weeks to recieve anything however I recurves this within 2 days! I had a query about shipping and you were so helpful and welcoming. Thank you so much for everything! Lauren”

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Posted 7 years ago

We are very glad to hear you received your order quickly Lauren and really appreciate you taking the time to leave us a review. Thank you xx

Posted 7 years ago

“Really happy with my purchase—box was damaged, but I know that’s the post. Nice small treat as well!”

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Posted 7 years ago

Thank you for your review. We are sorry that your box was damaged in the post, thank you for your understanding. Glad you liked the treat! xxx

Posted 7 years ago

“I made a mistake when ordering and ordered double. Sent an email and in no time it was rectified and I was only charged for 1 product. 1st Class customer service!!”

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Posted 7 years ago

Thanks for your review Clayfell. We are passionate about giving our customers a great experience so it means a lot when we receive feedback like yours xx

Posted 7 years ago

“Great prices compared to supermarkets and pharmacies. And also such a nice little note included in the order. Will use again for sure.”

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Posted 7 years ago

Thank you for your review. We are very pleased you liked the note xxx

Posted 7 years ago

“Delivery took too long”

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Posted 7 years ago

“Quick service. Lovely thoughtful gift. Found out I was pregnant the day I received this so can't comment on product.”

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Posted 7 years ago

Congratulations. Thank you for sharing your wonderful news with us. xxx

Posted 7 years ago

“Still awaiting for item an not happy as we paid for 48 hours. And still not arrived”

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Posted 7 years ago

We are very sorry to hear that you haven't received your parcel and have refunded your delivery cost. We have checked with Royal Mail and it was unfortunately sent to the wrong mail centre, therefore it has been delayed. We have emailed you the link to all the tracking details. Sorry again for the inconvenience.

Posted 7 years ago

“Quick delivery. Loved the little note Inside my parcel too.”

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Posted 7 years ago

“Package came, box was all squished. Although no damage to the product itself, it didn't look very professional opening a very damaged package, especially when paying £3 for a tiny tube to be delivered. You would expect it in good condition. Came within the 48hour delivery window as selected.”

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Posted 7 years ago

“Kit arrived promptly and instructions were very detailed but easy to follow. Pleased with the results and glad we bought the kit for peace of mind. Would recommend Dr Fertility and know I will be back to buy more from them in the future.”

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Posted 7 years ago

“My products have not been delivered yet (order placed on 5th September), payment has been debited from my bank account. I have sent a message to ask when delivery is expected, please confirm as soon as possible. Unfortunately my experience of drfertility.co.uk is not great!”

Helpful Report

Posted 7 years ago

Hi Laura, we are very sorry that you haven't received your order. We completely understand how time sensitive the products we sell are. We have checked with MyHermes and their system shows it as being delivered on 10th September. If it is lost we will repost with Royal Mail today and it should be with you tomorrow. Best wishes, Dr Fertility xx

Posted 7 years ago

“Comprehensive website and product information. Fast delivery.”

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Posted 7 years ago

“Whole experience was quick and easy. Very good website. Only downside was when it was delivered. Did not know it had arrived and discovered it between my bins, it had been rained on so had been there since day before and no card left telling me it had been delivered or where it was!”

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Posted 7 years ago

“Quick delievery and great product. Thank you”

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Posted 7 years ago

“Very pleased with my order and arrived very quickly.”

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Posted 7 years ago

“Order received within a couple of days. Nice hand written compliment slip.”

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Posted 7 years ago

“Very happy with service, product and delivery, definitely will use again.”

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Posted 7 years ago

“Very easy and enjoyable process buying from Dr Fertility, will happily do so in the future.”

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Posted 7 years ago

“Brilliant service, quick delivery and great product which worked exactly as expected. I was even sent a very cute stork charm and a sweet handwritten note which im hoping bring bring me the good luck i need this month to get by BFP!”

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Posted 7 years ago

Dr Fertility is rated 4.7 based on 1,512 reviews