Dr Fertility Reviews

Name: Dr Fertility
Rating: 4.68

4.7 Rating 1,512 Reviews

92 %

of reviewers recommend Dr Fertility

4.7

Based on 1,512 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Email:

info@drfertility.co.uk

Location:

8 Hayescroft Gardens, ,
M20 2AA

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Dr Fertility 5 star review on 20th September 2022

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Efficient service and the little complimentary stork is such a lovely idea. We both put one on our keys..... and now we’re having twins 🥰”

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Posted 2 years ago

Thank you for your review, we really appreciate it. Best wishes, Desiree

Posted 2 years ago

“Paid extra for next day delivery got it a week later was told it was late due to Covid-19 why have the option to have it in 24 hrs knowing full well it won’t come”

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Posted 4 years ago

Hi, Thank you for your feedback, it is really important to us. We are very sorry to hear your order was delayed, we understand that this can be very frustrating. We are working hard to keep fulfilling orders, however Royal Mail are experiencing some delays so orders placed may take slightly longer to arrive. This can depend on where you live and the Royal Mail staff shortages in those areas due to Covid-19. A member of our customer service team will email you shortly to resolve this. Best wishes, Anna

Posted 4 years ago

“Still not received my order”

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Posted 4 years ago

Hi Sarah, Thank you for your feedback, it is really important to us. We are very sorry to here that you did not receive your order when expected, we appreciate that this is extremely frustrating. Our customer services team will contact you shortly to resolve this for you. Best Wishes, Anna

Posted 4 years ago

“My wife and I have been trying for a baby for 10 months , during the 10 month i started taking these tablets from Dr fertility and we have just found out my wife is 5 weeks pregnant with out first child . Also excellent fast delivery!!”

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Posted 4 years ago

Hi, thank you for your review. :) Christina

Posted 4 years ago

“Delayed delivery. Not received product 2 weeks after placing order. Will not be ordering from here again.”

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Posted 1 year ago

We are very sorry that you experienced a delay in receiving your product order. As soon as you let us know that you hadn’t received your order, we quickly sent a replacement and issued a full refund. Customer experience is very important to everyone at Dr Fertility. As a result, we are investigating this with the courier to ensure it doesn’t happen again. Best wishes, Natalie

Posted 1 year ago

“It was a good service. I have given 4 stars just because there is always a room for improvement and betterment. keep up the good work!”

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Posted 1 year ago

Thank you for your review, we really appreciate it. Best wishes, Abbie

Posted 1 year ago

“I have shopped here now 3 or 4 times and what an amazing store it is as so much cheaper for products like Clearblue ovulation which can be pricey but so much cheaper here , I also recieved a beautiful gift of a fertility charm which honestly touched me so much so Thankyou , I will be back again for sure Louise x”

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Posted 1 year ago

Thank you so much for your review - We really appreciate it, and we're so glad you liked our charm! Best wishes, Abbie

Posted 1 year ago

“We are both taking the supplements and using conceive plus jelly for several weeks now. Still not conceived and disappointed as we have enjoyed each others "company" for several months, daily. Please don't give me a link to pay more"as it would help" whatever you recommend now is gratis and the loss of 2 customers. I'm not spending a penny.😞”

Helpful Report

Posted 1 year ago

Thank you for getting in touch. A member of our customer services team will be in touch with you to see if we can offer any support from our clinic to help you on your fertility journey. Best wishes, Abbie

Posted 1 year ago

“Product came and doesn’t work spoke to them and they said to contact clearblue which I did and I’ve now got to pay out of my pocket to send it back rather than someone collect from dr fertility give me a new one and they sort it their end really annoyed about this”

Helpful Report

Posted 2 years ago

Thank you for your review. We have had a look back at your communications and we apologise that you haven’t been able to get a resolution with Clearblue. We will happily look back into this for you. A member of the team will be in touch. Best wishes, Abbie.

Posted 2 years ago

“Great products!”

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Posted 2 years ago

Thank you for your review, we really appreciate it. Best wishes, Desiree

Posted 2 years ago

“Quick and discreet. Very good thank you”

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Posted 2 years ago

Thank you for your review, we really appreciate it. Best wishes, Desiree

Posted 2 years ago

“Can I get free appointment I have been trying to convince for saven year still not sescufuly”

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Posted 2 years ago

Thank you for your feedback, it is really important to us. If you would like further information on our services then please do not hesitate to contact a member of our team by emailing info@drfertility.co.uk. Best wishes, Desiree

Posted 2 years ago

“Very quick very helpful and confidential”

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Posted 2 years ago

Thank you for your review, we really appreciate it. Best wishes, Desiree

Posted 2 years ago

“The product's work they keep you updated delivery on time will recommend to friends and family very happy and will order again”

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Posted 2 years ago

Thank you for your review, we really appreciate it. Best wishes, Desiree

Posted 2 years ago

“Quick delivery Correct product”

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Posted 2 years ago

Thank you for your review, we really appreciate it. Best wishes, Desiree

Posted 2 years ago

“My order arrived very quickly & I was delighted with the little cute gift. I decided to keep it aside for when I got a positive test, as it happens, it was this time! So thank you. It will go in the memory box!”