“Awful customer service. Took a day off work to wait for the delivery of the mattress, it never arrived. Drift staff didn't provide any help whatsoever. Didn't arrive until the following Monday. Very poor.”
I am sorry Ben that you had a bad experience and that UPS did not deliver next day as promised. We were not aware that there was a problem until you contacted us and I spoke with you at the end of the designated delivery day, which of course was by then too late. We are very sorry.
Hi Stephen,
Thank you for your review. We are so sorry that the Drift mattress did not work out for you. We hope you find your perfect mattress soon!
Kind regards,
Emma
