DROIX Global Reviews

Name: DROIX Global
Address: Unit 54C, North Woolwich Road, London, London Borough of Newham
Rating: 4.54

4.5 Rating 144 Reviews

89 %

of reviewers recommend DROIX Global

About DROIX Global:

For over 11 years, DroiX Global has been a leader and is growing worldwide in handheld gaming and tech solutions. Discover top-tier handheld PCs like the GPD WIN 4 and WIN Max 2, versatile Android consoles such as the AYANEO Pocket S and AYN Odin 2, retro gaming devices, and portable monitors for work and gaming. Our Mini PCs, USB 4.0 cables, docking stations, and USB hubs are perfect for home, work, and business needs. Enjoy excellent customer support, great reviews, and fast EU & USA shipping. Join us for the best in gaming and productivity.

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Phone:

6194323455

Email:

crm.droix.net@droix.net

DROIX Global 5 star review on 10th June 2024

DROIX Global 5 star review on 16th January 2024

Anonymous

Anonymous // 01/01/2019

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“El producto llega con retraso, todavia no recibido. La pagina advierte de que el cliente debe hacerse cargo de los gastos por aranceles, pero en ningún momento facilita una estimación de cuantos van a ser. En mi caso fue un buen sablazo.”

Helpful Report

Posted 1 year ago

“First order didn't ship in a month, so I ended up cancelling and ordering the item elsewhere, despite saying the order was in stock. My second order shipped in a timely manner but delivery is delayed now. Unacceptable.”

Helpful Report

Posted 1 year ago

Hi, Thank you for taking the time to provide us with your valuable feedback regarding your experience with DroiX Global. We greatly appreciate your input and we sincerely apologize for the inconveniences you have faced. We understand your frustration with the first order not being shipped in a timely manner, we can see there was cancellation reuqests from you for one of order before shipped and we processed as per your request since the item ordered was not in stock and new stock was being delayed due to delay from manufacturer ( Chinese holidays ) We're also sorry to hear that even though your second order was shipped promptly, the delivery was delayed. We can see that it was shipped on 11th March and showing as delivered on 19th March, We understand this must be quite frustrating for you, and we sincerely apologize for the inconvenience caused. Your feedback is important to us, and we genuinely want to make things right. Once again, we apologize for any inconvenience caused, and we truly appreciate your patience and understanding. It is customers like you who help us identify areas for improvement, and we remain committed to delivering a better experience in the future. Thank you for choosing DroiX Global and for giving us the opportunity to rectify this situation. Best regards Vikram Customer Support

Posted 1 year ago

“Ware kam an, jedoch auch eine zusätzliche Rechnung von 80 € für den Zoll. Somit lohnt es sich nicht die Geräte da zu bestellen wenn man in der EU wohnt.”

Helpful Report

Posted 1 year ago

Vielen Dank, dass Sie uns darauf aufmerksam gemacht haben. Wir entschuldigen uns für etwaige Unklarheiten oder Unannehmlichkeiten bezüglich der zusätzlichen Zollgebühren. Bitte beachten Sie, dass wir bei droix.net zum Zeitpunkt der Bestellung keine Steuern erheben. Die Informationen zu den anfallenden Steuern finden Sie deutlich im Abschnitt „Versand und Steuern“ auf unseren Produktseiten und auch während des Bestellvorgangs, wo darauf hingewiesen wird, dass die Steuern in der Verantwortung des Importeurs liegen. Wir freuen uns über Ihr Feedback und werden unsere Kommunikation bezüglich Steuern und Zollgebühren für unsere EU-Kunden weiter verbessern. Vielen Dank, dass Sie sich für Droix entschieden haben.

Posted 1 year ago

DROIX Global is rated 4.5 based on 144 reviews