DROIX Global Reviews

Name: DROIX Global
Address: Unit 54C, North Woolwich Road, London, London Borough of Newham
Rating: 4.54

4.5 Rating 144 Reviews

89 %

of reviewers recommend DROIX Global

About DROIX Global:

For over 11 years, DroiX Global has been a leader and is growing worldwide in handheld gaming and tech solutions. Discover top-tier handheld PCs like the GPD WIN 4 and WIN Max 2, versatile Android consoles such as the AYANEO Pocket S and AYN Odin 2, retro gaming devices, and portable monitors for work and gaming. Our Mini PCs, USB 4.0 cables, docking stations, and USB hubs are perfect for home, work, and business needs. Enjoy excellent customer support, great reviews, and fast EU & USA shipping. Join us for the best in gaming and productivity.

Visit Website

Phone:

6194323455

Email:

crm.droix.net@droix.net

DROIX Global 5 star review on 10th June 2024

DROIX Global 5 star review on 16th January 2024

Anonymous

Anonymous // 01/01/2019

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“Fast delivery and helped ensure it made it through customs. Would definitely purchase through Droix again in the future.”

Helpful Report

Posted 4 days ago

“Device is top of the line. A multi-media gaming laptop that does everything top tier. Web browsing, social media, Microsoft Word, spreadsheet, movie streaming and gaming. The chip and os is incredibly fast with no lag. Most triple A game titles from last gen can be played on high to ultra settings and with a EGPU, that plugs in conveniently, you can play current gen triple A titles on high settings. Only downside is that these device are on the pricier side. Granted, you could get a more powerful desktop or even gaming laptop for the price of a combined Winmax 2 and Egpu, absolutely. Yet, what you're really paying for here is the ability to carry a desktop around the size of a Bible.”

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Posted 4 days ago

“Im very thrilled with my purchase and the fact that you provide a warranty service incase the worst were to happen whether it be during shipping or down the line of needing proper support with these types of devices. The pure build quality alone of the Ayaneo 3 reassures my albiet a bit pricey splurge. This also being the comfiest pc handheld I've yet to have purchased, as well as the customizability and the first oled screen to boot, I couldn't be more pleased. (:”

Helpful Report

Posted 4 days ago

“Thanks for the unique device that's even better than I expected. After becoming a father five years ago, the Win Max 2 finally allows me to enjoy gaming again without having to start up a big PC or console, which took too long. If I'm interrupted, I can simply close the lid. My wife doesn't even realize this little laptop has hidden gamepads—this way she won't envy me, and we avoid arguments. Half of the time, I use it for office work, and surprisingly, the display size and keyboard are sufficient even for fast, ten-finger typing. Its weight is excellent; now a regular laptop seems unnecessarily heavy and monstrous to me. I'd appreciate a larger touchpad or quieter cooling during gaming, but I’ve accepted that might not be physically possible. The quick charging with the included charger is practical, but it also works well with a tiny 65W charger weighing only 80g. I love the USB-C ports, which allow me to connect the XR Viture Pro glasses for an external XR display, and even use their adapter to charge the handheld and output audio-video simultaneously through one port. The only complicated things were customs clearance and the need to manually install missing graphics and gamepad drivers on the PC—but otherwise, it's fantastic!”

Helpful Report

Posted 1 week ago

“I have ordered Win Max 2 with the cheapest delivery option(free) and it arrived 10 days later. It was held up by customs for 1 extra day and it was on Friday so I got it on Monday. I was a bit scared for a second because customs asked for payment proof and I had only my bank statement and the proof was with VAT included so I thought customs would ask me for additional payment but it didn't happen! The device works perfectly. Scan didn't return any malware. It had a really nice packaging. So far I am really happy with it. Overall I recommend Droix. Chat support is hard to catch online but they do answer emails”

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Posted 1 week ago

“great warrantee process and amazing customer support when I asked about tarriff uncertainty. both really knew their stuff.”

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Posted 1 month ago

Thank you for your fantastic 5-star review. We're delighted to hear that you had a great experience with our warranty process and that our customer support team was able to help you with your tariff questions. We take pride in our knowledgeable staff, so it's wonderful to know that their expertise made a positive impact on your experience. If you have any more questions or need assistance in the future, don't hesitate to reach out. Thanks for choosing DROIX Global!

Posted 1 month ago

“Droix shipped faster than advertised. In addition to providing some of the best customer service on the market, they offer some of the best return and support policies. Any time a device I'm looking for is available at Droix, that's where I'll be purchasing it.”

Helpful Report

Posted 1 month ago

Thank you so much for your outstanding 5-star review. We’re thrilled to hear that your order shipped faster than expected. Providing top-notch customer service and support is what we strive for, so we’re glad to see it reflected in your experience. We appreciate your loyalty and look forward to being your go-to for all your device needs. If you ever need assistance, don’t hesitate to reach out! Thank you for choosing DROIX Global!

Posted 1 month ago

“Item was delivered on time. Great communication. No issues at all. I’ll keep buying from them. Thanks.”

Helpful Report

Posted 2 months ago

Thank you so much for your fantastic 5-star review. We're glad to hear that your item was delivered on time and that you appreciated our communication. Your satisfaction is our top priority, and we’re excited to have you as a returning customer. If you need any assistance in the future, don’t hesitate to reach out. Thanks for choosing DROIX Global!

Posted 1 month ago

“produkt nigdy nie wysłany. zwrot środków.”

Helpful Report

Posted 2 months ago

Bardzo nam przykro słyszeć o Twoim doświadczeniu. Po przejrzeniu naszych danych wsparcia potwierdziliśmy, że chociaż Twoje zamówienie zostało oznaczone, niestety nigdy nie zostało przetworzone ani odebrane. Jak zauważono w naszej korespondencji e-mailowej, całkowicie rozumiemy frustrację spowodowaną opóźnieniem i zgodnie z Twoją prośbą zwróciliśmy pełną kwotę. Szczerze przepraszamy za niedogodności i doceniamy Twoją cierpliwość w trakcie całego procesu. Jeśli możemy zrobić coś jeszcze, aby Ci pomóc, nie wahaj się z nami skontaktować.

Posted 1 month ago

“The staff have been awesome the few times I had to contact them (no issues with the device I bought, it works great). They’ve been accommodating and informative. That paired with the 2 year warranty solidified for me that this is the place for me going forward to purchase these devices.”

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Posted 2 months ago

Thank you so much for your wonderful 5-star review! We're thrilled to hear that our staff has been accommodating and informative during your interactions with us. It's great to know that you're satisfied with your device and that our 2-year warranty has given you peace of mind. Your trust in us means the world, and we can't wait to assist you with your future purchases at DroiX Global!

Posted 1 month ago

“Order arrived very quickly from UK to USA. Packaged well. I did request an RMA and that went very smoothly. Vikram was very helpful throughout the process.”

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Posted 2 months ago

Thank you for your amazing 5-star review. We're delighted to hear that your order arrived promptly and that our packaging met your expectations. It's great to know that Vikram was able to assist you smoothly with your RMA request. Your feedback means a lot to us, and if you have any more questions or need assistance in the future, please feel free to reach out. We look forward to serving you again at DroiX Global!

Posted 1 month ago

“Solid Performance. Delivery was satisfiying”

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Posted 3 months ago

Thank you for your fantastic 5-star review! We’re thrilled to hear that you experienced solid performance and that the delivery met your expectations. Your feedback is greatly appreciated, and if you need anything in the future, feel free to reach out. We look forward to serving you again at DroiX Global!

Posted 2 months ago

“I have not instigated any requests so I have no reason to assume DroiX deserves less than 5 stars.”

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Posted 3 months ago

Thank you for your fantastic 5-star review! We truly appreciate your confidence in DroiX and are thrilled to hear that your experience has been a positive one. If you ever need anything or have any questions in the future, feel free to reach out. We're here to help, and we look forward to serving you again at DroiX Global!

Posted 2 months ago

“Droix got my order to me quickly! The EGPU works like a charm. The experience has been great!”

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Posted 3 months ago

Thank you for the stellar 5-star review. We're so glad to hear that your EGPU is working flawlessly and that your order arrived quickly. It's great to know that your overall experience has been positive. If you ever have any questions or need assistance in the future, don’t hesitate to get in touch. We appreciate your support and look forward to serving you again at DroiX Global!

Posted 2 months ago

“Delivery was on time, very good customer service. I totally recommend Droix!”

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Posted 3 months ago

Thank you for the wonderful 5-star review, Marek! We're so glad to hear that your delivery was on time and that our customer service met your expectations. Your recommendation truly means a lot to us. If you ever need assistance or have any questions in the future, don’t hesitate to reach out. We’re always here to help! Thank you for choosing DroiX Global!

Posted 2 months ago

“I ordered the GPD Win Max 2 from Droix.net and the device arrived with no physical damage or anything. I had some shipping concerns, but the customer service rep took care of my needs with extreme promptness and professionalism. Acutally, when I ordered the WM2 I didn't realize that there was a 2025 version soon coming out. So I wrote to Droix.net letting them know I would like to exchange the product I bought for the new version. The same person who helped with my prior concerns stuck with me throughout the whole journey and really made me feel like I was a valued customer. I will definitely shop with Droix.net again.”

Helpful Report

Posted 4 months ago

Thank you so much for your amazing 5-star review, Jonithan! We're delighted to hear that your GPD Win Max 2 arrived in perfect condition and that our customer service team could assist you promptly. It's wonderful to know you felt valued throughout your experience with us. We appreciate your understanding regarding the upcoming version, and we're here to help with any exchanges or future orders. We look forward to serving you again soon—thank you for choosing DroiX Global!

Posted 2 months ago

“The Amberniv rg35xx sp came very cast, was in great condition and I've been using it since. Great product and costumer support.”

Helpful Report

Posted 4 months ago

Thank you for the fantastic 5-star review, Luka! We’re thrilled to hear that your Amberniv rg35xx sp arrived quickly and in great condition. It's wonderful to know you're enjoying the product and that our customer support made a positive impact. Your satisfaction means the world to us. If you need any further assistance, feel free to reach out. We appreciate your support and look forward to serving you again at DroiX Global!

Posted 2 months ago

“Purchased a gpd win max 2 2025 and a gpd G1 2024 during a holiday sale. I’m located in Canada and everything arrived in 4 days without any issues. Both products work great and came with cards that have QR codes from DROIX to access tutorials/guides to help with setting up or trouble shooting issues with the win max 2 or G1. Very happy with my purchase, and impressed with the customer service from DROIX.”

Helpful Report

Posted 4 months ago

Thank you for the outstanding 5-star review! We're thrilled to hear that your GPD Win Max 2 and GPD G1 arrived so quickly and that you're enjoying them. It’s great to know that our QR code tutorials were helpful for your setup. Your satisfaction is our top priority, and we appreciate your kind words about our customer service. If you ever need anything else, feel free to reach out. Thanks for choosing DroiX Global!

Posted 2 months ago

“schnelle Liefrung”

Helpful Report

Posted 5 months ago

Vielen Dank für die 5-Sterne-Bewertung! Wir freuen uns sehr, dass die Lieferung so schnell war. Ihre Zufriedenheit ist uns wichtig, und wir schätzen Ihr Feedback. Wenn Sie weitere Fragen haben oder Hilfe benötigen, stehen wir Ihnen jederzeit gerne zur Verfügung. Danke, dass Sie sich für DroiX Global entschieden haben!

Posted 4 months ago

“Droidx has excellent service. I will definitely order from them again.”

Helpful Report

Posted 5 months ago

Thank you for the fantastic 5-star review! We’re thrilled to hear that you were pleased with our service and that you’ll be ordering from us again. Your support means a lot to us! If you ever need assistance or have any questions, feel free to reach out anytime. Thanks for choosing DroiX Global!

Posted 4 months ago

DROIX Global is rated 4.5 based on 144 reviews