DS Music Reviews

Name: DS Music
Address: 3rd Floor Agicourt House, 1 Agincourt Square, Monmouth, Monmouthshire
Rating: 4.87

4.9 Rating 1,060 Reviews

98 %

of reviewers recommend DS Music

4.9

Based on 1,060 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

jon@dsmusic.com

Location:

3rd Floor Agicourt House,
1 Agincourt Square,
Monmouth
Monmouthshire
NP25 3BT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Faultless service. Real time messaging with a very helpful music expert. Super efficient. Definitely use again and recommend to everyone”

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Posted 9 years ago

“Great price, speedy delivery. Will definitely use them again.”

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Posted 9 years ago

“With a fantastic price comes an outstanding software. I suggest if you're looking for affordable and great performance DS music is the place to go.”

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Posted 9 years ago

“Caloy was great, was punctual, informative and extremely polite giving answers and software advice for a variety of problems to solve the overarching problem”

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Posted 9 years ago

“Very helpful, thank you.”

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Posted 9 years ago

“Speedy transaction. I was telephoned to check I still wanted the item as it was slightly different to that described. All good, thank you.”

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Posted 9 years ago

“Everything was fine but I ordered next day delivery on Saturday morning but it didn't arrive until Tuesday afternoon which was quite disappointing. Won't be using that option again.”

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Posted 9 years ago

Hi, I checked your order and it was placed at 7pm on the Friday (30/11/15) after our dispatch cut off point of 4:30pm. Your order was then dispatched the following morning (Saturday) and delivered on the next working day (Monday) just after noon via Royal Mail Special Next Day Delivery. So we delivered the next working day as stated in our delivery info on our product pages and delivery page as follows: "Delivered Next Working Day (from dispatch) Mon-Fri 9am-6pm. Please place your order before 1pm for same day dispatch.". I presume you may be referring something else you have ordered from someone else? I can provide the tracking number for your parcel so ou can see this information if you like? Hope this clears things up, Best Wishes, Jon, DS Music

Posted 9 years ago

“Excellent! Had my package sent out straight away and was to me very quickly. Was very happy with the service”

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Posted 9 years ago

“All very good indeed. Ordered a Focusrite 2i2 - paid for next day delivery. it arrived the next day soon after 9.00 am. When i rang regarding a snag I encountered setting it up the gentleman was very helpful So , yes, all very good. Thanks”

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Posted 9 years ago

“Excellent service and very accommodating”

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Posted 9 years ago

“Excellent service from DS music. The product arrived as promised and the knowledgeable advice given was relevant to the product I ordered.”

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Posted 9 years ago

“Quick efficient service and the useful instant chat tool was very helpful.”

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Posted 9 years ago

“I visited this website looking for sound euipment for vocal recordings. I was invite to chat with one of their team, he was polite, knowledgeable and friendly. I especially liked the fact that he listened to my requirements and suggested a product, which was right for me. He didn't try to push something that was over complicated for my needs. When I come to buy, I'd definitely return here.”

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Posted 9 years ago

“Excellent service”

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Posted 9 years ago

“Excellent service”

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Posted 9 years ago

“Great service as usual ????”

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Posted 9 years ago

“Despite only opting for basic delivery, my order, placed on Thursday afternoon, was delivered Saturday morning. It was well packaged, secure and safe. Overall very happy”

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Posted 9 years ago

“Customer online assistance was absolutely great - lots of information, quick typing so I didn't have to wait for hours for a response and lots of clarity so that I got all the info I needed. Based on that, I made a purchase which I'm very happy with and had the satisfaction of all my questions answered before parting with my money. Very satisfied customer!”

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Posted 9 years ago

“Given that the supplier estimated the delivery time as 4 days & the item arrived the day after ordering I can only say that DX provided an excellent service”

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Posted 9 years ago

“As ways, efficient service. The staff know their products well which is mst important. Some staff more pleasant and welcoming than other. Anne MacFarlane”

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Posted 9 years ago

DS Music is rated 4.9 based on 1,060 reviews