“Understanding what unit will work for the application is very important due to the low moisture levels we're measuring. I Was impressed to get a call from a tech support person to ensure I had ordered the correct unit for our application. Appreciate knowing there will be someone there to help if I need it once we begin using the moisture analyzer.”
“Our orders are received by polite people the make sure the order is correct before hanging up the phone. Orders are shipped promptly. We are pleased to received discount e-mails that save us money.”
“I wasn't sure about how to purchase a scale and the persons from the support department answered all my questions and in a very short time and now i have my new scale in a short period of time even that the model that i was requiring was out of stock.”
“We have purchased several tissue scales from Data Support, and we have been very pleased with the quality and pricing of the product. I would recommend Data Support!”
“I received an email about the time it would take to ship my order, which gave me the opportunity to decide if I still wanted to wait for the order to be shipped or not. The staff was also very helpful and fast when I asked to modify my order that resulted in a credit and when I requested the receipts of my order and credit.”
“Ordered Sept. 27, arrived Oct. 4. Packaged well. All three electronic balances worked right out of the box after a quick standardization with included 200g mass. Good price, great service!”
