Duty Free Crystal Reviews

Name: Duty Free Crystal
Rating: 4.89

4.9 Rating 8,091 Reviews

97 %

of reviewers recommend Duty Free Crystal

4.9

Based on 8,091 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01481 721501

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Duty Free Crystal 1 star review on 19th September 2025

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Duty Free Crystal 5 star review on 1st February 2023

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Duty Free Crystal 5 star review on 27th January 2023

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Duty Free Crystal 5 star review on 7th January 2023

Clive Nimmo-Williams

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered an item about 12-13 days ago and still have not received my item. I understand at this time of year that it is very busy but this has now gone on too long. I have sent a message which I can see has been read and was read immediately after I sent it, yet no one has responded. I need this item as a 70th birthday present. The tracking number will not work and therefore I have no idea where my item is and no one Is offering any help. I’m very disappointed in this website and will not be using again and it is not reliable.”

Helpful Report

Posted 6 years ago

Tracking no. NJ643657100GB Collected from Motherwell DO at 16-12-2019. Service used: Royal Mail Signed For™ Our records show that this item has now been collected and signed for. Signed for by: REID Delivered: 2:30pm

Posted 6 years ago

“Always great pieces received fast - thank you again”

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Posted 6 years ago

“Excellent service and value”

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Posted 6 years ago

“Nice crystals at great prices.”

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Posted 6 years ago

“I always buy my Swarovski Christmas Star from Duty Free Crystal. Fabulous company & service. Highly recommended.”

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Posted 6 years ago

“Always excellent service”

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Posted 6 years ago

“This is the third, possibly forth time I've used Duty free crystal. Over the years the item arrives quickly and well packaged. Excellent.”

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Posted 6 years ago

“Absolutely perfect service”

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Posted 6 years ago

“Excellent service”

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Posted 6 years ago

“First class every time, have used this company before”

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Posted 6 years ago

“Arrived quickly-lovely earnings for my granddaughters 18th Birthday Will buy from you again”

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Posted 6 years ago

“Excellent price, excellent service delivery on time. Thank you”

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Posted 6 years ago

“Excellent service. Items always well packaged. Would recommend.”

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Posted 6 years ago

“Excellent service. I love buying from here. They are amazing and the goods are dispatched very promptly.”

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Posted 6 years ago

“Delighted with my purchase from this Shop, 1st time on line purchase and everything went as planned, order taken without issues, package, delivery and tracking communication very good. Don’t hesitate to make use of this duty free gem.”

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Posted 6 years ago

“Very impressed with the efficiency and speed of this delivery.”

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Posted 6 years ago

“Excellent prices and fairly speedy delivery - what more could you want??”

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Posted 6 years ago

“Very pleased with the crystal Well packaged and good delivery time overall very pleased”

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Posted 6 years ago

“Excellent service”

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Posted 6 years ago

“Everything went very smoothly. Easy to order. Good web sight. Goods came very securely parcelled on time. That’s Guernsey efficiency for you!🇬🇬”

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Posted 6 years ago

Duty Free Crystal is rated 4.9 based on 8,091 reviews