Duty Free Crystal Reviews

Name: Duty Free Crystal
Rating: 4.89

4.9 Rating 8,091 Reviews

97 %

of reviewers recommend Duty Free Crystal

4.9

Based on 8,091 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01481 721501

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Duty Free Crystal 1 star review on 19th September 2025

I Got Help From Martinsusan10032atgmail.com When I Was Deceived By Online Scam

Duty Free Crystal 5 star review on 1st February 2023

Steven Hack

Duty Free Crystal 5 star review on 27th January 2023

Andrew Chenery

Duty Free Crystal 5 star review on 7th January 2023

Clive Nimmo-Williams

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful pen. Professional service-highly recommend!!”

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Posted 6 years ago

“Very pleased with my item and the speedy delivery highly recommended”

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Posted 6 years ago

“Very happy with my product”

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Posted 6 years ago

“I use Duty Free Crystal for all my Swarovski items. Service us first class and would highly recommend, well done to you all.”

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Posted 6 years ago

“The service was quick and the product arrived safely. Would definitely recommend.”

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Posted 6 years ago

“As usual, very efficient and a fast delivery service.”

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Posted 6 years ago

“Consistently low prices that include free delivery, with special offers occasionally as a bonus. Easy to order and quick delivery.”

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Posted 6 years ago

“Very quick delivery and pleased with your service 😊”

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Posted 6 years ago

“We have purchased several items of Swarovski over the years and have always found the service to be excellent, we had one instance a long time ago where a Mickey Mouse limited edition arrived damaged, I contacted a sales advisor upon receipt and without any hesitation a replaced was sent to us, excellent service, tax free prices and efficient delivery, what more could one ask for .”

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Posted 6 years ago

“Easy to use web site, swarovski crystal packaged well, and super fast delivery. Cheaper as well”

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Posted 6 years ago

“Great prices and excellent delivery. A really straightforward process and tremendous savings”

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Posted 6 years ago

“A repeat customer - Duty Free Crystal promises and delivers ! Always a pleasure to shop. One of those shops that s to good to be true .... but IS!! 💕”

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Posted 6 years ago

“Very happy with all my dealings with Duty Free Crystal. Service and quality of goods is always excellent.”

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Posted 6 years ago

“Excellent response to our order, as always. The -20% always encourages further purchases and the assistance is quick to respond with requested information.”

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Posted 6 years ago

“Huge fan of exceptional service Wouldn’t buy my Swarovski anywhere else this is my second purchase I’ve already made a third and told EVERYONE who will listen! Great choice ease of shopping in line best prices anywhere and delivery is extraordinarily quick with gift packaging Thank you Duty Free Crystal I’m a big fan !!”

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Posted 6 years ago

“Ordering was made simple and arrived sooner than expected. Really happy with the product and how it was carefully packaged. A personal hand written note was inside which was a nice added touch. I will use this site again & I highly recommend. Thank you 🙏”

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Posted 6 years ago

“Still waiting for delivery”

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Posted 6 years ago

“Purchased a bracelet online - no issues and communication from purchase to delivery was very good. I was in Spain when I made the purchase and did enquire about delivery there but when quoted the cost I opted for the free UK delivery option - having returned to the UK yesterday I've only just seen the item. Very pleased with the bracelet ... well packaged (not just stuffed in a Jiffy bag like some online retailers) ... would recommend Duty Free Crystal for quality of service, etc”

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Posted 6 years ago

“Although the gift was beautiful and well packaged, it took over a month to arrive, and there was no indication of this when ordering it. As it was a retirement gift, the recipient had to wait to receive it well after they had left. Disappointing and easily rectified by stating the expecting delivery time in the original advert”

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Posted 6 years ago

“Bought this for a friend who has a very large collection of Sworovski. She was delighted with it. It looked beautiful.”

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Posted 6 years ago

Duty Free Crystal is rated 4.9 based on 8,091 reviews