Duty Free Crystal Reviews

Name: Duty Free Crystal
Rating: 4.89

4.9 Rating 8,091 Reviews

97 %

of reviewers recommend Duty Free Crystal

4.9

Based on 8,091 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01481 721501

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Duty Free Crystal 1 star review on 19th September 2025

I Got Help From Martinsusan10032atgmail.com When I Was Deceived By Online Scam

Duty Free Crystal 5 star review on 1st February 2023

Steven Hack

Duty Free Crystal 5 star review on 27th January 2023

Andrew Chenery

Duty Free Crystal 5 star review on 7th January 2023

Clive Nimmo-Williams

129

Anonymous

Anonymous // 01/01/2019

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“Absolutely beautiful crystal rose.”

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Posted 6 years ago

“High quality service.”

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Posted 6 years ago

“Fantastic product super service and ordered another fabulous customer service 👏🏻👏🏻👏🏻👏🏻👏🏻”

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Posted 6 years ago

“I have bought from Duty Free Crystal a couple of times and the pieces are beautiful. Delivery is brilliant. Would highly recommend xx”

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Posted 6 years ago

“Arrived after a reasonable length of time and a good price for swarovski.”

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Posted 6 years ago

“Really great products and excellent, fast service”

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Posted 6 years ago

“Due to inadequate packaging, the Swarovski gift bag and box containing the earrings were both extremely crumpled, as this was a birthday gift it’s disappointing that we had to present the gift in this condition.”

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Posted 6 years ago

“Found the phone case I wanted that I couldn’t find on any other website. Really pleased with product and free delivery!”

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Posted 6 years ago

“Absolutely perfect! I had a smooth transaction, the selection is great and the price is perfect! My delivery got to me, I believe before the payment even left my account fully. My figures were beautifully packaged and in perfect condition and I love the fact that you even sent me a Swarovski shopping bag. Very nice touch! I’ve used duty free crystal before and will do forever. Absolutely perfect from start to finish. Thank you”

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Posted 6 years ago

“Lovely earrings fab service too.”

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Posted 6 years ago

“Great customer service, speedy delivery and Tax free winner every time. Highly recommended”

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Posted 6 years ago

“Good, efficient, quick delivery. Quality item swarovski pen with genuine packaging etc. Very pleased.”

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Posted 6 years ago

“You can always rely on Duty Free Crystal to have a good price and also very speedy delivery”

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Posted 6 years ago

“I was late getting my other half a birthday present, I went on line and found Duty Free Crystal, using your website I quickly found the item I was searching for, paid for it via Paypal and it arrived the day before her birthday, could not have been better, thank you. Ken”

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Posted 6 years ago

“i don't often leave reviews but just to say I am absolutely thrilled with the small Buddha I ordered, the first Swarovski piece I have purchased in a long time. It has been on my wish list for many months but the price had put me off. However when I stumbled across Duty Free Crystal who were also offering a further discount on top of the 20% VAT free price I took the plunge and placed an order which was an easy and straightforward process. My Buddha arrived promptly, I was concerned over the posting of such a fragile item but it was extremely well packed in authentic Swarovski packaging. It is now the star piece in my collection - I have no hesitation in recommending Duty Free Crystal - I hope to be a longstanding customer - when finances permit! :)”

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Posted 6 years ago

“Easy to use website. Delivered in very good time”

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Posted 6 years ago

“I always check the prices at duty free because they are very competitive and the service and delivery are always first class”

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Posted 6 years ago

“Excellent buy and service.”

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Posted 6 years ago

“Duty Free Crystal is 20% cheaper than the high street. They post that day if you purchase early enough and it arrives well package and free recorded delivery the next day. I have bought 2 items from them and I’m very pleased to continue buying from them. No more high street for me!!! Fantastic service”

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Posted 6 years ago

“Fantastic service and very quick delivery.”

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Posted 6 years ago

Duty Free Crystal is rated 4.9 based on 8,091 reviews