Duty Free Crystal Reviews

Name: Duty Free Crystal
Rating: 4.89

4.9 Rating 8,091 Reviews

97 %

of reviewers recommend Duty Free Crystal

4.9

Based on 8,091 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

01481 721501

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Duty Free Crystal 1 star review on 19th September 2025

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Duty Free Crystal 5 star review on 1st February 2023

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Duty Free Crystal 5 star review on 27th January 2023

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Duty Free Crystal 5 star review on 7th January 2023

Clive Nimmo-Williams

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and delivery is fast, my mum loved her gift”

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Posted 4 years ago

“No hassle ordering and arrived In Two days”

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Posted 4 years ago

“Items arrived safely, well packed and included gift bag. Unfortunately package was initially sent to wrong airport so didn't arrive as promptly as others I've ordered. Having said that this was just hiccup, and I'm very pleased with overall service and would order again.”

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Posted 4 years ago

“Amazing service. Delivery came next day special delivery. Gorgeous piece to add to my collection. Only thing I would say that is negative is the shortage of items on the website. So much is out of stock but I think that is to do with Swarovski themselves not Duty Free Crystal.”

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Posted 4 years ago

“I was very pleased with my Crystal which I bought as a anniversary gift it was lovely as it looked in the picture and arrived in a few days”

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Posted 4 years ago

“Another brilliant purchase! I’ve ordered lots of Swarovski items from them and they are always perfect. Excellent products and super fast delivery. I always recommend them to friends who are buying Swarovski”

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Posted 4 years ago

“Sadly this part of my order was damaged on arrival, however I contacted Duty Free Crystal immediately via Facebook. The staff responded quickly to my questions and advised me of options available to me .The item was returned to them and I was fully refunded as the item was out of stock, all completed within six days.”

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Posted 4 years ago

“Very pleased with my purchase. Efficient service. Highly recommend.”

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Posted 4 years ago

“Well good. Fast and cheap. Will buy from these again.”

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Posted 4 years ago

“i went on line to look for the Rose from Beauty and the Beast and came across Duty Free Crystal. i needed the gift within 48 hours for my terminally ill sister who had taken a turn for the worst but had her birthday coming up so i wanted to get it urgently. It said on their web page that they guaranteed free delivery within 48 hrs if you spent over a certain amount but i couldn't seem to find it on their checkout page. I rang the shop and the staff were amazing. They confirmed i would have it on time AND I DID and they also put in an extra little gift for her :) . She Loved it and it will hold so many memories for me seeing her face light up. Thank you to all the staff for going the extra mile. X”

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Posted 4 years ago

“Quick delivery always a pleasure to buy from”

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Posted 4 years ago

“Always excellent service and very good value for money and as I'm always adding to my collection I rate them highly and would recommend them to anyone.”

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Posted 4 years ago

“Absolutely brilliant service. Not only the best prices, but everything delivered within two days. Highly recommended”

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Posted 4 years ago

“Dropped a star because I did not receive an email as promised when stock became available.”

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Posted 4 years ago

“Very good prices. Fast delivery and well packaged. Very efficient way to buy Swarovski”

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Posted 4 years ago

“I still have not received my product. 21/04/2021 - When I have received my product I will be able to review it. Thank you for your email, however the person that signed for this item is not me, I live in Reading and not BLACKPOOL”

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Posted 4 years ago

“have purchased from Duty Free Crystal on several occasions. The product is always first class and delivered quickly. Will be buying again in the future.”

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Posted 4 years ago

“Excellent as always”

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Posted 4 years ago

“Excellent service, beautiful items purchased and very reasonably priced. Very fast delivery as item was posted from Guernsey Tuesday and arrive the following day. Will definitely buy again. Definitely 100% reliable.”

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Posted 4 years ago

“Excellent every time”

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Posted 4 years ago

Duty Free Crystal is rated 4.9 based on 8,091 reviews