Duty Free Crystal Reviews

Name: Duty Free Crystal
Rating: 4.89

4.9 Rating 8,091 Reviews

97 %

of reviewers recommend Duty Free Crystal

4.9

Based on 8,091 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01481 721501

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Duty Free Crystal 1 star review on 19th September 2025

I Got Help From Martinsusan10032atgmail.com When I Was Deceived By Online Scam

Duty Free Crystal 5 star review on 1st February 2023

Steven Hack

Duty Free Crystal 5 star review on 27th January 2023

Andrew Chenery

Duty Free Crystal 5 star review on 7th January 2023

Clive Nimmo-Williams

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not yet received awaiting 2 orders total 6 balls”

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Posted 4 years ago

Item clearly listed as a "pre order" on the website

Posted 4 years ago

“Lovely user friendly website made it easy to order. Great price and value for money...super fast delivery. Perfect...highly recommend”

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Posted 4 years ago

“Gorgeous ear rings”

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Posted 4 years ago

“Beautiful item, would highly recommend. I actually received a second one by mistake which I sent back straight away, great company to deal with, they refunded the postage I had to pay out immediately, although there was mention of a thank you gift for my time and honesty but nothing ever arrived. Would definitely buy from them again though.”

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Posted 4 years ago

“I have been buying the annual Christmas star from duty free crystal for the past 5 years and never had a problem plus its cheaper than the swarovski shops. My shopping arrives well packaged and within the specified time I would highly recommend and will myself keep shopping with them.”

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Posted 4 years ago

“Always an excellent servuce”

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Posted 4 years ago

“The service I received was very quick and efficient. The item was delivered the next day using the special delivery service. Purchasing through Duty Free Crystal you save a reasonable amount of money as they are based in Guernsey. I did notice that a lot of the items I was considering were out of stock (hence the 4 stars) but I did manage to get a suitable item in the end.”

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Posted 4 years ago

“I was very please how quickly my duty free crystal arrived in perfect condition I love this years limited addition Christmas star very pleased with everything”

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Posted 4 years ago

“Fast delivery with a nice handwriting message. The product was good quality but the security sticker on the box was peeled off, so I guess it was a returned product and it was the last stock. I'm glad it wasn't a gift. Overall, I'm satisfied with the service.”

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Posted 4 years ago

“Items arrive quickly and well packaged. Easy transactions, not my first purchase and won't be the last.”

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Posted 4 years ago

“Items received very quickly and well packaged. Excellent service.”

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Posted 4 years ago

“Always good products, good value and a fast delivery!”

Duty Free Crystal 5 star review on 23rd October 2021

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Posted 4 years ago

“Easy website to purchase items. Good communications, fast safe delivery.”

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Posted 4 years ago

“Quick, safe & free delivery and cheaper than buying elsewhere. I have been buying my Swarovski Christmas stars here for a few years now.”

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Posted 4 years ago

“Swarovski crystal christmas stars purchased. Quick delivery and well packaged with gift bags for each star and guarantees for each. Approximately £10 each cheaper than purchasing in UK”

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Posted 4 years ago

“I've bought from Duty Free Crystal a few times and I've always been more than satisfied. This time I bought the iconic Sean Leane hook necklace to add to my hook collection.”

Duty Free Crystal 5 star review on 21st October 2021

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Posted 4 years ago

“Beautiful and arrived very quickly”

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Posted 4 years ago

“Very happy with the product looks well. Bought as a gift and I will definitely use this sight again.”

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Posted 4 years ago

“I had ordered two pieces of Swarovski Crystal but was informed that one was out of stock but was due back in. I opted to go ahead with the purchase and my first piece was dispatched. It arrived very quickly. Within a few days my second piece also arrived. A first class service.”

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Posted 4 years ago

“The products are brilliant and delivery fantastic. Reliable every time.”

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Posted 4 years ago

Duty Free Crystal is rated 4.9 based on 8,091 reviews