Duty Free Crystal Reviews

Name: Duty Free Crystal
Rating: 4.89

4.9 Rating 8,091 Reviews

97 %

of reviewers recommend Duty Free Crystal

4.9

Based on 8,091 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01481 721501

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Duty Free Crystal 1 star review on 19th September 2025

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Duty Free Crystal 5 star review on 1st February 2023

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Duty Free Crystal 5 star review on 27th January 2023

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Duty Free Crystal 5 star review on 7th January 2023

Clive Nimmo-Williams

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent Service, Excellent Item.”

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Posted 5 years ago

“Excellent customer care”

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Posted 5 years ago

“You give such wonderful service, I recently placed an order Friday am and I received it saturday what service. Thank you”

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Posted 5 years ago

“Always excellent quick service”

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Posted 5 years ago

“I can't recommend Duty Free Crystal enough from fantastic speed of processing and delivering orders to amazing customer service.”

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Posted 5 years ago

“Great service, fast delivery and beautiful product”

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Posted 5 years ago

“they are so helpful and feed my addiction to Swarovski!! the staff are always polite and the delivery is very quick”

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Posted 5 years ago

“Perfect every time and at a good price”

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Posted 5 years ago

“Great prices and service”

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Posted 5 years ago

“Brilliant value, excellent service & super fast delivery. 10 out 0f 10”

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Posted 5 years ago

“I am a first time buyer from Duty Free Crystal and I have been very impressed with the service. Hope to be back again soon,”

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Posted 5 years ago

“excellent fast service,will definately buy from you again”

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Posted 5 years ago

“With all my orders from Duty Free Crystal I am very happy with. All my parcels are packaged well & comes to me in the U.K promptly.”

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Posted 5 years ago

“Fantastic service and delivered on time,I buy the annual edition ornaments every year from here and they are always £10 cheaper than buying them from the shops. I would highly recomend”

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Posted 5 years ago

“Fantastic service! I have used the company for years! The products are perfect, delivery is nearly next day and I’ve never had an issue.”

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Posted 5 years ago

“Brilliant over the phone Customer Service .I ordered Swarovski SCS Alexander the Stag ,Doe and Fawn as a set for posting to Scotland. I received the set less than 24hours later. Beautiful set of Deer . I will certainly be re ordering from Duty Free Crystal in the future.”

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Posted 5 years ago

“Love every crystal I have bought from yourselves. 5 star.”

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Posted 5 years ago

“Arrived sooner than expected. Good service”

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Posted 5 years ago

“These earrings don’t hang properly to show diamanté circles to the front of each ear Lovely earrings I hope this can be remedied”

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Posted 5 years ago

“Excellent service. Great communication and extremely fast delivery with everything as requested. Will be shopping with you again.”

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Posted 5 years ago

Duty Free Crystal is rated 4.9 based on 8,091 reviews