Duty Free Crystal Reviews

Name: Duty Free Crystal
Rating: 4.89

4.9 Rating 8,091 Reviews

97 %

of reviewers recommend Duty Free Crystal

4.9

Based on 8,091 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01481 721501

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Duty Free Crystal 1 star review on 19th September 2025

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Duty Free Crystal 5 star review on 27th January 2023

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Duty Free Crystal 5 star review on 7th January 2023

Clive Nimmo-Williams

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is a lovely genuine site. The items I have ordered have arrived speedily and well packed. I am very satisfied with everything they do. I feel that I can buy with confidence.”

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Posted 5 years ago

“Thank you so much”

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Posted 5 years ago

“I have recently purchased 2 Christmas decorations that arrived so quickly and exactly how described...100% genuine Swarovski Crystal💙”

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Posted 5 years ago

“Excellent service, always a speedy delivery and competitive prices.”

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Posted 5 years ago

“Excellent as usual”

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Posted 5 years ago

“Great prices.”

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Posted 5 years ago

“As ever, a prompt and courtious response. Within two days my purchase had arrived! It was as though I had visited the shop! Well done and thank you. Neal”

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Posted 5 years ago

“Fantastic my Swarovski arrived within days and packed very well thankyou”

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Posted 5 years ago

“Purchased a Christmas ornament as a gift. Service was great & delivered promptly. Would definitely recommend them”

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Posted 5 years ago

“Always so easy to order my Swarovski Crystal. Prompt delivery”

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Posted 5 years ago

“So impressed with the service! I ordered a Swarovski necklace, and it arrived in the box and bag, a lot quicker than estimated. Super pleased, and made a small saving! Il definitely be ordering again!”

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Posted 5 years ago

“always have excellent service from duty free crystal team very good to shop with them on line”

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Posted 5 years ago

“Brilliant service. Came really quickly. Will defo use again and again for my Swarovski purchases”

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Posted 5 years ago

“There is nothing to say but absolutely excellent service from start to finish with top quality products! Will continue to use and wouldn't hesitate to recommend!”

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Posted 5 years ago

“DON’T shop anywhere else for Swarovski Crystals!!! I know I wouldn’t. Only ever needed to use customer service once in the five years of using this company. The small issue was sorted without complication. Since that time, smooth, hassle free, and competitive prices. I purchase day one - by day five the item is coming through my front door ready for my receiving signature. Use Duty Free Crystal, you won’t be disappointed.”

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Posted 5 years ago

“My son brought it for me it’s lovely really happy with it”

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Posted 5 years ago

“Excellent, efficient service. Easy to use website.”

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Posted 5 years ago

“Duty free crystal is superb my order was delivered very fast and well packed i was sent emails and tracking information on my order which i liked the tracking was really good i am very pleased with my purchase and experience with duty free crystal and would definitely recommend and purchase from again”

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Posted 5 years ago

“Fantastic service delighted with purchase and the hand written thank you note was much appreciated many thanks .”

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Posted 5 years ago

“Excellent service, fast delivery. Easy to use app”

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Posted 5 years ago

Duty Free Crystal is rated 4.9 based on 8,091 reviews