Duty Free Crystal Reviews

Name: Duty Free Crystal
Rating: 4.89

4.9 Rating 8,091 Reviews

97 %

of reviewers recommend Duty Free Crystal

4.9

Based on 8,091 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01481 721501

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Duty Free Crystal 1 star review on 19th September 2025

I Got Help From Martinsusan10032atgmail.com When I Was Deceived By Online Scam

Duty Free Crystal 5 star review on 1st February 2023

Steven Hack

Duty Free Crystal 5 star review on 27th January 2023

Andrew Chenery

Duty Free Crystal 5 star review on 7th January 2023

Clive Nimmo-Williams

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No complaints. We've used Duty Free Crystal several times and are really happy with the value for money. Prompt delivery and well packaged, it's an all-round great service.”

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Posted 4 years ago

“Amazing shop! Shop here every year and will continue to do so 🤩”

Duty Free Crystal 5 star review on 12th January 2022

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Posted 4 years ago

“I never received my order.”

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Posted 4 years ago

Many thanks for the review According to our records, the item was dispatched on the 26th November and delivered on the 30th November

Posted 4 years ago

“Lovely items, beautifully made”

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Posted 4 years ago

“Quick and easy, i often order from this company and have never had a bad experience. Items always arrive promptly and well packaged as well - Thank you!”

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Posted 4 years ago

“Great customer service and prompt delivery.”

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Posted 4 years ago

“Always happy with purchase and fast delivery”

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Posted 4 years ago

“Very happy with the service provided.The price and delivery were fantastic,thank you”

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Posted 4 years ago

“Service and delivery was great as normal, but not impressed that it's since been added to the additional 20% off, as it was ordered for next Christmas...”

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Posted 4 years ago

“Excellent customer service would always buy Swarovski from Duty Free Crystal!”

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Posted 4 years ago

“Excellent delivery item was very well packaged and I was kept informed at all times customer service is great”

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Posted 4 years ago

“Amazing and enjoyable to buy from duty free crystal. Loved the product and it was packaged well.”

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Posted 4 years ago

“I bought 4 x small gold stars & as always perfect for presents throughout the year: easy ordering & timely delivery. Everything desirable when placing an order.”

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Posted 4 years ago

“Beautiful present for my daughter. She loved it. And the girls in the shop were amazing. We will shop again next year”

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Posted 4 years ago

“Bought as a present for my wife and she was very pleased, very cute item. It came very quickly indeed and in time for Christmas. Definitely would buy again from Duty Free Crystal.”

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Posted 4 years ago

“Item not received yet”

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Posted 4 years ago

“Really love the new snowflake”

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Posted 4 years ago

“Good prices and speedy delivery. Great service.”

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Posted 4 years ago

“Great company always deliver mega fast never had a issue and not to mention best prices I've found.”

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Posted 4 years ago

“Lovely quality and brand new, very pleased with the Swarovski bugs bunny, will definitely buy again in the future, very quick delivery too.”

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Posted 4 years ago

Duty Free Crystal is rated 4.9 based on 8,091 reviews