Duty Free Crystal Reviews

Name: Duty Free Crystal
Rating: 4.89

4.9 Rating 8,091 Reviews

97 %

of reviewers recommend Duty Free Crystal

4.9

Based on 8,091 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

01481 721501

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Duty Free Crystal 1 star review on 19th September 2025

I Got Help From Martinsusan10032atgmail.com When I Was Deceived By Online Scam

Duty Free Crystal 5 star review on 1st February 2023

Steven Hack

Duty Free Crystal 5 star review on 27th January 2023

Andrew Chenery

Duty Free Crystal 5 star review on 7th January 2023

Clive Nimmo-Williams

129

Anonymous

Anonymous // 01/01/2019

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“Excellent service. Excellent packaging & Excellent item purchased”

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Posted 4 years ago

“Ordered a piece of Swarovski it arrived well packaged and sooner than expected. The item was also on offer which was a bonus. Will be buying from here again.”

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Posted 4 years ago

“Very quick delivery and item just as expected.”

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Posted 4 years ago

“Arrived quickly.. bought for my parents 60th Diamond Wedding anniversary.. looks lovely”

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Posted 4 years ago

“arrived on time excellent product”

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Posted 4 years ago

“Really fast service and great value”

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Posted 4 years ago

“Fab service and good prices”

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Posted 4 years ago

“Great products at even better prices would highly recommend”

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Posted 4 years ago

“Ordered on Friday morning, arrived perfectly wrapped on Saturday morning. Great service guys.”

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Posted 4 years ago

“Delivery still not received after 15 days”

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Posted 4 years ago

“Duty free crystal is my go to for anything Swarovski. They are by far the cheapest and delivery comes very securely packaged and with in a few days. I’ve been buying from these people for the past years for birthday and Christmas presents for my mum who is an avid collector and they’ve never failed me yet. Highly recommend them.”

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Posted 4 years ago

“Excellent response to our order, with dialogue keeping us updated on delivery. Great price and would recommend to anyone looking to purchase Swarovski to use this site.”

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Posted 4 years ago

“I'm very pleased with the service provided which is quick and easy to follow and hassle free. Thank you.”

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Posted 4 years ago

“The item was delivered smartly and was what it said on the tin so to speak. Well pleased will use you again JohnO'Mahony”

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Posted 4 years ago

“Very good prices with a good variety of crystal. Excellent aftersales service should there be an issue, in my case a slower than normal delivery due to Royal Mail. Have used them many times and will continue to do so.”

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Posted 4 years ago

“Great service as usual”

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Posted 4 years ago

“Always an absolute pleasure to order from Duty Free Crystal. Every order arrives in time and in perfect order”

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Posted 4 years ago

“Came across this company by accident… Amazing. Delivered when they said they would and saved me a chunk of money in the process. Thank you.”

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Posted 4 years ago

“Always pleased with my purchases from Duty Free Crystal. Last order took longer than expected to be delivered but think that was due to Royal Mail.”

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Posted 4 years ago

“Very happy with the annual Christmas Star which I have been purchasing from Duty Free Crystal for a number of years as the price is excellent. This is the first year I've had a problem with postage I couldn't track when I would receive my star as Royal Mail kept repeating daily to try again tomorrow. This of course may have nothing to do with DFC and all down to RM. Will buy again from DFC.”

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Posted 4 years ago

Duty Free Crystal is rated 4.9 based on 8,091 reviews