Duty Free Crystal Reviews

Name: Duty Free Crystal
Rating: 4.89

4.9 Rating 8,091 Reviews

97 %

of reviewers recommend Duty Free Crystal

4.9

Based on 8,091 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01481 721501

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Duty Free Crystal 1 star review on 19th September 2025

I Got Help From Martinsusan10032atgmail.com When I Was Deceived By Online Scam

Duty Free Crystal 5 star review on 1st February 2023

Steven Hack

Duty Free Crystal 5 star review on 27th January 2023

Andrew Chenery

Duty Free Crystal 5 star review on 7th January 2023

Clive Nimmo-Williams

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent, hassle free service from ordering to delivery. Don’t hesitate- go ahead and buy that treat for a loved one or yourself.”

Helpful Report

Posted 4 years ago

“Brilliant service. Placed the order on the Friday it was dispatched by Saturday I received it by Tuesday. Would definitely buy from here again.”

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Posted 4 years ago

“As always outstanding Customer Service and super fast delivery. I never purchase from anyone other than Duty Free Crystal. Absolutely superb company. Any problems are always resolved quickly.”

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Posted 4 years ago

“Beautiful bracelet arrived on time, in lovely packaged”

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Posted 4 years ago

“Stunning watch, nice and light on, fits great. Love a sparkle”

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Posted 4 years ago

“Very speedy delivery and lovely Swarovski pens at an excellent price. Great!”

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Posted 4 years ago

“Great, call to say order delayed fantastic price no complaints”

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Posted 4 years ago

“Fabulous product, fantastic service and value for money.”

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Posted 4 years ago

“Delighted with the goods and the service.... item was going to be later than expected, they phoned me and apologised and asked if they should go ahead.... thank you so much!”

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Posted 4 years ago

“The item I ordered was a squirrel it was lovely and arrived very quickly. I would definitely use Duty Free Crystal again.”

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Posted 4 years ago

“Excellent service, slight delay with delivery but understandable with the current situation and was kept informed regarding this. Highly recommend and will use again.”

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Posted 4 years ago

“Received earrings at a good price saving around £20 but still fairly expensive. These were a gift for my best friend, and I was a little disappointed that they arrived without Swarovski gift bag.”

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Posted 4 years ago

“Beautiful item and quick delivery thanks!”

Duty Free Crystal 5 star review on 30th January 2021

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Posted 4 years ago

“My item arrived next day even though on checkout I was expecting standard delivery, so I was pleasantly surprised. I always love how efficient and helpful you are, and I’ll continue to keep purchasing from you 😊”

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Posted 4 years ago

“Incredible 24 hour service! I ordered the 30th Anniversary star yesterday, after speaking to the lady by phone. She informed me that they were in lockdown and that she was working from home; she could not have been more helpful. Given these circumstances, I wasn't expecting to receive the parcel for some time and am amazed to have received it this morning! What a fantastic service, product - and cheaper than other retailers too! Thank you so much to those at Duty - Free Crystal for such excellence - I recommend you without reservation to anyone considering purchasing from you.”

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Posted 4 years ago

“Ordered a piece I could not get in New Zealand for delivery in the UK. With the world pandemic situation I didn't have any expectation of it arriving on time for my mother-in-law's birthday but I was thrilled to discover that it arrived within the week of ordering. Your website has very easy steps to follow and the whole process was quick and easy. Thank you so much duty free crystal. I shall definitely be back to shop again.”

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Posted 4 years ago

“As always, the service and speed of delivery was excellent. Highly recommended!”

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Posted 4 years ago

“They are excellent the products come really quickly I cannot fault them”

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Posted 4 years ago

“So beautiful much prettier than the image.love the magnetic clasp so unique when magnets are closed just looks like another charm .”

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Posted 4 years ago

“Very quick delivery well packed beautiful crystal”

Duty Free Crystal 5 star review on 25th January 2021

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Posted 4 years ago

Duty Free Crystal is rated 4.9 based on 8,091 reviews