Duty Free Crystal Reviews

Name: Duty Free Crystal
Rating: 4.89

4.9 Rating 8,091 Reviews

97 %

of reviewers recommend Duty Free Crystal

4.9

Based on 8,091 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

01481 721501

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Duty Free Crystal 1 star review on 19th September 2025

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Duty Free Crystal 5 star review on 1st February 2023

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Duty Free Crystal 5 star review on 27th January 2023

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Duty Free Crystal 5 star review on 7th January 2023

Clive Nimmo-Williams

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to order and kept informed of delivery- would use again”

Helpful Report

Posted 4 years ago

“Quick delivery, product as described in good presentation box all securely packaged. I would recommend this product and company”

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Posted 4 years ago

“I've brought all my crystals from here. I'd never buy from anywhere else. Great service, fast delivery. Always highly recommended.”

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Posted 4 years ago

“With all the recent purchases we have made from Duty Free Crystal , I wouldn't go anywhere else. The service we receive is 1st class. All our purchases have taken less than a week to arrive and are all well packed and arrive safely. Once again I thank you for your service and support. Take care and be safe 👌,❤”

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Posted 4 years ago

“We were very surprised to receive our order so quickly. We have been very satisfied with all purchases”

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Posted 4 years ago

“Brilliant service. Great prices. Win Win.”

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Posted 4 years ago

“Beautiful Christmas tree decoration. Very competitively priced. Arrived promptly. Would highly recommend.”

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Posted 4 years ago

“Great prices. Good communication.”

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Posted 4 years ago

“So easy to buy my favourite Swarovski pieces at a great price. No hassle. Items received promptly. Great service.”

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Posted 4 years ago

“Used this company many times for both presents and items for myself. They always have the best price and delivery is very quick. Why would you go anywhere else?”

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Posted 4 years ago

“Beautiful bracelet at a very reasonable price”

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Posted 4 years ago

“Very good service. Q”

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Posted 4 years ago

“Quick delivery and was a little cheaper so very happy. It came in Swarovski packaging with guarantee etc”

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Posted 4 years ago

“Rapid service thank you.”

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Posted 4 years ago

“Excellent service as usual.thank you”

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Posted 4 years ago

“Great service. There was a slight problem with one piece I ordered which wasn’t their fault but they jumped straight on it and rectified the issue immediately.”

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Posted 4 years ago

“I was really disappointed. I ordered item with enough time to arrive before Christmas as it was a present. It was lost in transit apparently signed by Royal Mail because that’s what they do due to COVID so DFC customer service advised me. I know this is not true policy for Royal Mail. New year and Duty Free Crystal are still investigating? No offer to send a new item, no apology for not arriving. No offer to send a new item and am now waiting for money to be refunded so as I can buy it at Swaski.”

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Posted 4 years ago

According to our records the item was delivered and signed for on the 24th December (so in time for Christmas). If the customer claims non receipt or states the signatures was not theirs, we have to investigate accordingly.

Posted 4 years ago

“Excellent service. Ordered 11am and received the next day.”

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Posted 4 years ago

“I have shopped at Duty Free Crystal for many years. Excellent quality and service. Speedy delivery and so well packaged. Always very happy with my purchases. No que, no mask - just sparkle all the way Thanx”

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Posted 4 years ago

“First class service and quality product. Well received gift.”

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Posted 4 years ago

Duty Free Crystal is rated 4.9 based on 8,091 reviews