Duty Free Crystal Reviews

Name: Duty Free Crystal
Rating: 4.89

4.9 Rating 8,091 Reviews

97 %

of reviewers recommend Duty Free Crystal

4.9

Based on 8,091 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01481 721501

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Duty Free Crystal 1 star review on 19th September 2025

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Duty Free Crystal 5 star review on 27th January 2023

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Duty Free Crystal 5 star review on 7th January 2023

Clive Nimmo-Williams

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Duty Free Crystal always fulfills my expectations when I purchase from them, Their service is excellent. My latest order, the SCS piece for 2021 was ordered on Sunday, and arrived safely on Tuesday, certainly very good service on my book. Although I usually order on line, when I actually visited the shop in Guernsey, I was given a lovely welcome, and the staff were very helpful. I will always buy my Swarovski pieces from Duty Free Crystal.”

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Posted 4 years ago

“ABSOLUTELY BRILLIANT. Easy to use website, great prices, superfast delivery, well packed parcel. Absolutely gorgeous crystal, need to buy the other 2 to complete the set. Looks lovely in the display cabinet. Thank you”

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Posted 4 years ago

“As usual very good quick service with great prices.”

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Posted 4 years ago

“Very easy to order. Quick delivery time Would recommend”

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Posted 4 years ago

“Beautiful crystal cannot be beaten. Superb customer service from this company. You feel that personal touch and I would highly recommend them without reservation.”

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Posted 4 years ago

“Ordered then Very quick delivery”

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Posted 4 years ago

“Excellent service Have been a customer with Duty Free Crystal for 5 years. Ordered many products . If out of stock advise quickly & if you placed an order on items “Coming Soon”& delayed due to no fault of their own you are notified quickly.”

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Posted 4 years ago

“Good value promptly delivered”

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Posted 4 years ago

“A good reliable supplier, I have been using them for many years. Delivery is quick, prices are competitive, pus a good loyalty rewards scheme.”

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Posted 4 years ago

“Prompt delivery, good price and even came with gift bag !”

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Posted 4 years ago

“Arrived well packaged and in good order. A present for a ‘50 yr’ old who remembers the Star Wars figures of his youth.”

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Posted 4 years ago

“Very efficient and prompt sale and pleased with bracelet”

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Posted 4 years ago

“Beautiful bracelet bought, very easy to order online, arrived a few days later. Very happy with entire process.”

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Posted 4 years ago

“Excellent service as always very speedy despatch highly recommend.”

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Posted 4 years ago

“Not the first time I,ve bought from Duty Free and it won't be the last. Fast delivery, well packaged, very happy with my item.”

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Posted 4 years ago

“Always good service and great prices !”

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Posted 4 years ago

“Once again very happy with my purchase from Duty Free Crystal. The item was dispatched very quickly and beautifully packaged if I had wanted it as a gift. Wouldn’t hesitate to recommend buying from them.”

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Posted 4 years ago

“Absolutely excellent. First class service and price. Would highly recommend.”

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Posted 4 years ago

“Very pleased with. The service I received and exceptionally pleased with the pen . Will definitely use your site again and recommended you to friends and family. EXCELLWNT !!”

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Posted 4 years ago

“Ordered the twist necklace and earring set. Cheaper than anywhere else. Delivery so quick ..so I'm going back to order more.”

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Posted 4 years ago

Duty Free Crystal is rated 4.9 based on 8,091 reviews