Duty Free Crystal Reviews

Name: Duty Free Crystal
Rating: 4.89

4.9 Rating 8,088 Reviews

97 %

of reviewers recommend Duty Free Crystal

4.9

Based on 8,088 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01481 721501

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Duty Free Crystal 5 star review on 1st February 2023

Steven Hack

Duty Free Crystal 5 star review on 27th January 2023

Andrew Chenery

Duty Free Crystal 5 star review on 7th January 2023

Clive Nimmo-Williams

128

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Faultless service, easy online ordering and really quick delivery. Thank you”

Helpful Report

Posted 1 year ago

“As always, my order from Duty Free came in double quick time and was well packaged. I'm disgusted that Swarovski have terminated the account forcing the shop to close, perhaps the shop has proved TOO successful with their online sales to the detriment of Swarovski's own sales. However, I doubt this move will increase Swarovski's turnover, I suspect the higher prices they charge will only result in people buying fewer pieces, or stop collecting altogether. Very sad to see Duty Free closing, they have provided brilliant service for many years, best of luck to the team for the future”

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Posted 1 year ago

“I was disappointed I could not use my reward points now I have lost them”

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Posted 1 year ago

“Very happy with the service and the swarovski Crystal decorations always arrive well packaged and in excellent condition, can't believe there closing down, what a shame, such a good company.”

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Posted 1 year ago

“A great site to navigate, I quickly found the item I was looking for and at a great price too. I can highly recommend Duty Free Crystal.”

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Posted 1 year ago

“easy to use web Site. Everything perfect from my end.”

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Posted 1 year ago

“I absolutely love my genie!!! It catches the light beautiful and shows off the wonder of swarovski cystal...”

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Posted 1 year ago

“As always delivered within time scales .swarovski pieces are beautiful .duty free is easy to order from ,gives very good descriptions of goods and payment is easy”

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Posted 1 year ago

“Brilliant shop. Excellent service every time.”

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Posted 1 year ago

“Duty Free Crystal have always provided an amazing service. Such a shame they are having to finish selling Swarovski. Many thanks to everyone”

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Posted 1 year ago

“Item arrived well packaged, delivery time was good and would use Duty Free Crystal again.”

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Posted 1 year ago

“Fantastic service from Duty Free Crystal....as always ....my beautiful Crystal 2023 ornament arrived quickly. Can't believe this is the last time I will be purchasing from them 😢 Feeling sad but know they will be successful in any future ventures they undertake. Good Luck to you all.”

Helpful Report

Posted 1 year ago

“Very good quality, nicely packed and fast delivery”

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Posted 1 year ago

“Great service lovely item.”

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Posted 1 year ago

“The 2022 and the 2023 Swarovski Xmas Star ornament is as always beautiful. I've been buying the Stars since 2005 and bought many from Duty Free Crystal. They have always come on time and packaged well. I'm so sorry that Swarovski has decided to move away from them.”

Helpful Report

Posted 1 year ago

“Absolutely gorgeous, stunning and a lovely colour a little different than white . A lovely addition to other ornaments from Swarovski to add to my collection.”