Duty Free Crystal Reviews

Name: Duty Free Crystal
Rating: 4.89

4.9 Rating 8,088 Reviews

97 %

of reviewers recommend Duty Free Crystal

4.9

Based on 8,088 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01481 721501

Write Your review

Tell us how Duty Free Crystal made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Duty Free Crystal 5 star review on 1st February 2023

Steven Hack

Duty Free Crystal 5 star review on 27th January 2023

Andrew Chenery

Duty Free Crystal 5 star review on 7th January 2023

Clive Nimmo-Williams

128

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love my purchase, fast delivery to well wrapped”

Helpful Report

Posted 1 year ago

“Excellent service would certainly use them again”

Helpful Report

Posted 1 year ago

“So easy to use Quick and efficient service Would definitely recommend”

Helpful Report

Posted 1 year ago

“Brilliant company.Always great prices and very quick delivery.”

Helpful Report

Posted 1 year ago

“Amazingly prompt service and very keen prices. Box was a little bashed on delivery but seller can't be held responsible for postal/courier package handling. Goods were in perfect condition. Unbelievable that Swarovski not supporting this seller. Seller's customer service actually exceeds that of Swarovski.”

Helpful Report

Posted 1 year ago

“Ordered on Boxing day. The item arrived 2 days later. Even though I had a message regarding delay due to postal strikes. Well packed and protected. Brilliant service as always.”

Helpful Report

Posted 1 year ago

“Such lovely staff, always willing to go that extra mile by monitoring their FB page and MSG's. Great price. Will very much miss you guys. Some pics attached of my Christmas Tree, and some of the items bought from Duty Free.”

Helpful Report

Posted 1 year ago

“Best retailer I’ve ever dealt with. Customer service and delivery top notch.”

Helpful Report

Posted 1 year ago

“Arrived quickly and they are lovely would definitely order from you again”

Helpful Report

Posted 1 year ago

“Excellent service, great prices and quick delivery, always a happy customer!”

Helpful Report

Posted 1 year ago

“5* are not enough, Duty Free Crystal always goes over, above & beyond other companies in all aspects, especially on communication as they are exemplary. Products always arrive timely & safely. How sad, that a company that has given such magnificent service for 39 years, has been treated so poorly by Swarowski. You would think, with a succesful, basically franchise, Swarowski would keep them close as they showcase their products brilliantly & affordably. Instead of which Swarowski seem frightened, greedy & power hungry, deciding not to do business with Duty Free Crystal. Which In my mind, is absolute madness, stupidity & cutting their own throats.”

Helpful Report

Posted 1 year ago

“Excellent service at a fair price Second year that I have used these guys for a large annual purchase. Will use again this year.”

Helpful Report

Posted 1 year ago

“Very quick service and well packed”

Helpful Report

Posted 1 year ago

“Always great on price and delivery.”

Helpful Report

Posted 1 year ago

“Ordered jasmine Swarovski doll she’s beautiful ! Delivery was perfect next day right in the heat of Christmas. Will be using your services again thank you Claire”

Helpful Report

Posted 1 year ago

“Being a collector of Kris Bears I was delighted to receive this anniversary issue.”

Helpful Report

Posted 1 year ago

“I have shopped through your online outlet now for a number of years and I can truly say that your service is second none. I cannot express enough my disappointment at the recent announcement of your closure the business.”