Duty Free Crystal Reviews

Name: Duty Free Crystal
Rating: 4.89

4.9 Rating 8,088 Reviews

97 %

of reviewers recommend Duty Free Crystal

4.9

Based on 8,088 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

01481 721501

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Duty Free Crystal 5 star review on 1st February 2023

Steven Hack

Duty Free Crystal 5 star review on 27th January 2023

Andrew Chenery

Duty Free Crystal 5 star review on 7th January 2023

Clive Nimmo-Williams

128

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service with great delivery times So helpful”

Helpful Report

Posted 1 year ago

“I order fairly regularly from Duty Free Crystal and I am always pleased with tge service.”

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Posted 1 year ago

“Once again reliable service and excellent choice and value.”

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Posted 1 year ago

“Always very quick in sending the order out”

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Posted 1 year ago

“Just what was needed to complete the set. Love these pieces of Chrystal”

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Posted 1 year ago

“Duty Free Crystal are great, good prices, good service but this year's Swarovski snowflake came in a horrible green box, not the usual blue triangle so now I'm worried I bought the wrong thing!”

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Posted 1 year ago

“I placed the order, and whilst the delivery is nothing to do with yourself, what should have been a Christmas present, is now not going to turn up as Royal Mail haven’t delivered to me.”

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Posted 1 year ago

Many thanks for the review Dispatched 13 December, arrived 16th

Posted 1 year ago

“Very good customer service. Usually quick delivery but obviously with the post strikes my item took 2 weeks to arrive. This time. I love that duty free crystal are 20% cheaper than Swarovski themselves.”

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Posted 1 year ago

“Happy with the purchase and the prompt delivery and being kept informed when item was dispatched, will definitely order again.”

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Posted 1 year ago

“Fab service, quick dispatch and reply to message query.”

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Posted 1 year ago

“As we buy a star every year, we know that it’s cheaper from Duty Free Crystal and we don’t have to shop around. Like the new packaging of the stars this year, much better than before”

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Posted 1 year ago

“Total lack of communication. Tracking number issued worse than useless. When package eventually arrived badly damaged. Would not recommend.”

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Posted 1 year ago

Many thanks for the review Item purchased 10th December, dispatched 12th December. Tracking reference supplied with dispatch notification. The customer also benefited from free UK carriage, we pre paid the VAT and also gave a 10% discount. Postal strikes and weather delays but the goods still managed to arrive within 7 working days. Without hand delivering it ourselves what more could we have a done. There is no pleasing some people.

Posted 1 year ago

“absolutely beautiful love it”

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Posted 1 year ago

“Great price and arrived before Xmas!! Considering all the strikes, job well done 👍”

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Posted 1 year ago

“Used Duty Free Crystal a few times in the past and so far never been disappointed with the value of the items I have purchased from them……”

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Posted 1 year ago

“Goods were exactly as specified..genuine Swarovski..but at a lower cost.Arrived quickly despite UK postal problems. No problems, no issues”

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Posted 1 year ago

“Annual purchase of stars as usual perfect service excellent priced and quick prompt service especially considering Royal Mail issues arrived on time . Same again next year Thank You”

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Posted 1 year ago

“Product was a good price and was delivered very quick.no complaints”

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Posted 1 year ago

“Used them many times and never had a problem.”

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Posted 1 year ago

“Always prompt service and of course cheaper than the UK.”

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Posted 1 year ago

Duty Free Crystal is rated 4.9 based on 8,088 reviews